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GIO Car Insurance - Compulsory Third Party (NSW / ACT)

GIO Car Insurance - Compulsory Third Party (NSW / ACT)

2.3 from 3 reviews

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Reviews

2.3

3 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    1.0 (1)
  • Customer Service
    3.0 (2)
  • Timeliness
    3.0 (2)
  • Job Satisfaction
    1.0 (1)
  • Transparency
    3.0 (2)
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Lisa

LisaHunter Region, NSW

  • 5 reviews

Great service and support

published

I was a not at fault driver injured in a recent car accident. I made a claim via the at fault driver's CTP insurance. My case manager at GIO CTP was lovely, she was understanding and did everything she could to assist me with treatment and revovery.

Customer Service
Transparency
Timeliness
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time<1 week
Claim DateApril 2020
Claim ApprovedYes
See all answers

Death is not an extenuating circumstance.

published
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo
1 comment
Jarrod
Jarrod
janetw.53

janetw.53Illawarra, NSW

  • 3 reviews

THEY RIP YOU OFF

published

Paid taxi greenslip $3,028.74 then 4 months later letter arrived saying we owed another $2606.96 otherwise they would contact RMS and cancel our rego. We paid but quite a few other taxi drivers got the same letter and ignored it. Funny how GIO wrote off the second request for payment for those drivers. I wish another company did greenslips for taxis. Greatest rip off ever.

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
janetw.53
janetw.53

I see Gio hasn't responded. Doesn't surprise me. Worst customer service ever.

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