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GIO Car Insurance - Compulsory Third Party (NSW / ACT)

GIO Car Insurance - Compulsory Third Party (NSW / ACT)

1.8 from 5 reviews · View Statistics

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Reviews

1.8

5 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    1.0 (2)
  • Customer Service
    2.3 (3)
  • Timeliness
    3.0 (2)
  • Job Satisfaction
    1.0 (1)
  • Transparency
    2.3 (3)
  • Claim Resolution Time3+ months (1) and <1 week (1)
  • Claim ApprovedYes (1) · No (0)
Previous
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Lisa s.

Lisa s.

  • 4 reviews

My life is destroyed and I'm only 30

published
Incentivised ReviewNo
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Claim MadeYes
Claim Resolution Time3+ months
Claimant is the policy holderNo
See all answers
Rod A.

Rod A.Illawarra, NSW

Worst Company for CTP’s

published
Value for Money
Customer Service
Transparency
Incentivised ReviewNo
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo
See all answers
Lisa

LisaHunter Region, NSW

  • 5 reviews

Great service and support

published

I was a not at fault driver injured in a recent car accident. I made a claim via the at fault driver's CTP insurance. My case manager at GIO CTP was lovely, she was understanding and did everything she could to assist me with treatment and revovery.

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time<1 week
Claimant is the policy holderNo
Claim DateApril 2020
Claim ApprovedYes
See all answers
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Death is not an extenuating circumstance.

published
Incentivised ReviewNo
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Jarrod
Jarrod
janetw.53

janetw.53Illawarra, NSW

  • 7 reviews
  • 6 likes

THEY RIP YOU OFF

published

Paid taxi greenslip $3,028.74 then 4 months later letter arrived saying we owed another $2606.96 otherwise they would contact RMS and cancel our rego. We paid but quite a few other taxi drivers got the same letter and ignored it. Funny how GIO wrote off the second request for payment for those drivers. I wish another company did greenslips for taxis. Greatest rip off ever.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
janetw.53
janetw.53

I see Gio hasn't responded. Doesn't surprise me. Worst customer service ever.

See all GIO Car Insurance reviews

Questions & Answers

Sorry, there are no questions about GIO Car Insurance - Compulsory Third Party (NSW / ACT) but you can read 14 questions about GIO Car Insurance.

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Details

Compare all 5 GIO Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Business, Home and Contents, Life and Travel
Coverage TypeCompulsory Third Party (CTP Green Slip)
UnderwriterAAI
Legal Liability Cover Included up to $20 million
Roadside Assistance Optional Extra
Reduced or Zero Excess Windscreen CoverNot Offered
Choice of RepairerNot Applicable
After Accident Care
Hire Car after an Incident

Not Applicable

Emergency Transport & AccommodationNot Applicable
Towing Costs Not Applicable
Hire Car after a No Fault Accident

Not Applicable

Essential / Emergency RepairsNot Applicable
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Applicable
Hire Car after Theft

Not Applicable

Lock and Key ReplacementNot Applicable
Transit Cover Not Applicable
Trailer & Caravan CoverNot Applicable
Child Safety Seats and PramsNot Applicable
New-for-old Car Replacement

Not Applicable

Personal Property CoverNot Applicable
Uninsured Motorist Benefit Not Applicable
Accidental Loss or Damage
Malicious Damage / VandalismNot Applicable
FireNot Applicable
CollisionNot Applicable
Natural EventsNot Applicable
Theft or Attempted TheftNot Applicable
Compare all 5 GIO Car Insurance

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