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GIO Car Insurance - Platinum Comprehensive

GIO Car Insurance - Platinum Comprehensive

1.3 from 4 reviews · View Statistics

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Reviews

1.3

4 reviews
5
(0)
4
(0)
3
(0)
  • Value for Money
    1.3 (4)
  • Customer Service
    1.3 (4)
  • Timeliness
    1.3 (4)
  • Job Satisfaction
    1.0 (3)
  • Transparency
    1.0 (4)
  • Claim Resolution Time3+ months (2) and 2-4 weeks (1)
  • Claim ApprovedYes (3) · No (0)
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Not At Fault Claim, Can't hire a car which is the same make and model to yours

published

Not at fault claim, waited for nearly 3 months to have it repaired. We were not allowed to hire the car that we used to drive, but hire what's allocated to us because the claim department could not justify spending up to $100 per day to hire a car for us, even though that was stated in our Platinum Comprehensive policy. Not recommended at all.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Car ModelBMW
Claim Resolution Time3+ months
Claimant is the policy holderYes
Claim DateSeptember 2019
Claim ApprovedYes
See all answers

Avoid this company

published

Just because you're paying for the highest cover, doesn't mean they actually cover everything. Were happy to sign us up and take our money but couldn't care less about the situation they left us in.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
Car ModelVolkswagen Crafter
See all answers
Ms Lovell

Ms LovellSydney, NSW

Increase Excess without warning and no assistance during COVID-19

published
Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Car ModelMadza
Claim Resolution Time2-4 weeks
Claimant is the policy holderYes
Claim DateJune 2020
Claim ApprovedYes
See all answers
Car Insurance

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Tom

TomDunlop 2615, ACT

If i had an option to put Zero. I will give that.

published
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Car ModelVolkswagen Golf Mk.7 Hatchback
Claim Resolution Time3+ months
Claimant is the policy holderYes
Claim DateJanuary 2020
Claim ApprovedYes
See all answers
See all GIO Car Insurance reviews

Questions & Answers

Sorry, there are no questions about GIO Car Insurance - Platinum Comprehensive but you can read 14 questions about GIO Car Insurance.

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Details

Compare all 5 GIO Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Business, Home and Contents, Life and Travel
Coverage TypeComprehensive
UnderwriterAAI
Legal Liability Cover Included up to $20 million
Roadside Assistance Included
Reduced or Zero Excess Windscreen CoverZero Excess Included
Choice of RepairerAllowed
After Accident Care
Emergency Transport & AccommodationIncluded up to a total of $1,000
Towing Costs Included
Hire Car after a No Fault Accident

Not Included

Essential / Emergency RepairsIncluded up to $1,000
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Offered
Hire Car after Theft

Not Included

Lock and Key ReplacementNot Included
Trailer & Caravan CoverIncluded
Child Safety Seats and PramsIncluded up to a total of $750 per item
New-for-old Car Replacement

Earlier of 2 years

Personal Property CoverIncluded up to $1,000
Uninsured Motorist Benefit Not Included
Accidental Loss or Damage
Malicious Damage / VandalismIncluded
FireIncluded
CollisionIncluded
Natural EventsIncluded
Theft or Attempted TheftIncluded
Compare all 5 GIO Car Insurance

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