No reward for loyalty
GIO thought it was fine to charge me for insurance they weren't willing to offer me. I had kept my home contents insurance with GIO for 6 consecutive years. I was transferred to the south coast for work and was organising my move at the end of 2019. When the bushfires struck GIO refused to cover my contents due to an embargo on my new postcode despite the fact that I was an existing customer. They were happy for me to keep paying, but couldn't actually tell me when they would lift to embargo and be able to offer me cover. I will never insure with GIO again.
Have had no trouble at all
I have been with gio with a very bad car accident we had and I thought they were great and have just had a claim with flooring and again they were great have had no problems at all
Questions & Answers
I would be very interested to hear from somebody at GIO about their reviews here and what I consider a very poor rating of 2 stars from 122 reviews . Does this even concern anybody at GIO ? It concerns me to think my family has been paying thousands of dollars every year for the last 45 years for what seems to be second rate insurance . Very disturbing for a staunch loyal 45 year customer .
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