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GIO Home and Contents

GIO Home and Contents

1.9 from 146 reviews · View Statistics
See the Best Home and Contents Insurance in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by GIO

Reviews

  • Value for Money
    2.0 (1)
  • Transparency
    2.0 (1)
  • Customer Service
    3.0 (1)
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BuyGeorge
BuyGeorgeGreater Melbourne (Outer), VIC
  • 39 reviews
  • 56 likes

Where you can go

published

I've been browsing insurance companies today. As always, I check reviews submitted on product review, too. Consumers, if you are having issues with your claim contact the Australian Financial Complaints Authority. It is a free and independent service to assist with the resolution of consumer claims.

Incentivised Review No
Coverage TypeContents Only

Good customer service, but inexplicable rate increase.

published

Very easy and professional phone assistance.
But I started this policy 1 year ago, and the renewal premium just increased by 25%!
I have never filed a claim, so no comment in this regard.

Value for Money
2/5
Transparency
2/5
Ego Est
Ego EstSydney, NSW
  • 3 reviews
  • 2 likes

Fair to poor claim experience

published
Incentivised Review No
Coverage TypeHome & Contents
Dallas66
Dallas66AU
  • 9 reviews
  • 8 likes

Not impressed

published
Insurance claim madeYes
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Premium Rise

published

Noticing that our home/contents/landlord premiums had risen by over $60 per month I shopped around for the 1st time. We have had home/contents insurance for 29 years and made 1 claim (for a broken window in '84) in all that time. Have 7 policies with GIO. I have moved our home/contents/landlords insurance and am now paying $160 a month less. I wish I had been paying more attention in years gone past, rather than just automatically renewed our insurances. Also, there should be some incentive/bonus for people who never claim, or haven't claimed in 10 years. I will looking at the car insurances when they come up again!

Premiums were very high

suzley
suzley
  • 9 reviews
  • 4 likes

OK

published

Used them for 30-odd years and never had a problem.
Had about three claims for storm damage, no problem. Assessors really helpful. Never had any reason to go anywhere else. Premiums competitive.
Efficient and helpful.
Like any insurance company, don't pay unless they have to.

lee88
lee88Greater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Bad

published

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Questions & Answers

mickscott
mickscottasked

I would be very interested to hear from somebody at GIO about their reviews here and what I consider a very poor rating of 2 stars from 122 reviews . Does this even concern anybody at GIO ? It concerns me to think my family has been paying thousands of dollars every year for the last 45 years for what seems to be second rate insurance . Very disturbing for a staunch loyal 45 year customer .

1 answer
Larraine
Larraine

I have just had contents ins claim and had no trouble they were very easy to deal with and have settled claim with no trouble at all

Daphne E.
Daphne E.asked

I submitted a very important question this morning and submitted my question. Have not seen any
reply. Daphne

1 answer
PopHi
PopHi

What was the important question?

Michelle D.
Michelle D.asked

Does contents insurance cover damage by someone's horse to anothers persons car.

1 answer
Fired Up
Fired Up

Check with GIO

See all GIO Home and Contents questions

Get an answer from our members and GIO representatives

Details

CategoryHome and Contents Insurance
Other Insurance Types Offered Business, Car, Funeral, Home and Contents, Landlord, Life, Motorcycle and Travel
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