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GIO Home and Contents

GIO Home and Contents

1.9 from 147 reviews · View Statistics
See the Best Home and Contents Insurance in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by GIO

Reviews

2.5
15 reviews
5
(4)
4
(2)
3
(0)
2
(0)
1
(9)
  • Value for Money
    4.5 (4)
  • Transparency
    5.0 (3)
  • Customer Service
    5.0 (4)
  • Claim Resolution Time
    • <1 week (2)
    • 2-4 weeks (1)
    • 1-2 months (1)
  • Claim ApprovedYes (4) · No
Previous
Next

Super easy claim

published

Just had a super easy claim experience for personal electronics which I appreciated . Lodged Wednesday and received a call on Thursday. No hassles with the claim (noting I had already provided the required evidence) and staff member was very friendly and helpful.

Value for Money
4/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Coverage TypeContents Only
Property TypeTownhouse
Claim Made Yes
Claim Resolution Time<1 week
Claim DateJanuary 2021
Claim ApprovedYes
Larraine
LarraineSydney, NSW
  • 3 reviews

Have had no trouble at all

published

I have been with gio with a very bad car accident we had and I thought they were great and have just had a claim with flooring and again they were great have had no problems at all

Value for Money
4/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Coverage TypeContents Only
Property TypeApartment/Unit
Claim Made Yes
Claim Resolution Time2-4 weeks
Type of ClaimStorm and Rainwater
Claim ApprovedYes
Cair
CairSydney, NSW

Superior service in every way

published
Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Property TypeTownhouse
Claim Made Yes
Claim Resolution Time<1 week
Type of ClaimStorm and Rainwater
Claim DateDecember 2018
Claim ApprovedYes
Mouse
MouseSydney, NSW
  • 17 reviews
  • 8 likes

GIO claim service was friendly, proactive and helpful.

published

Our home was significantly damaged after the Berowra Heights 20/12/2018 hail storm.
GIO was friendly, proactive and helpful - During the claim process.
The face to face presentation organised by Suncorp, for hail damage affected customers, was excellent.
I have spoken to a number of Berowra residents affected by the hail storm. The Suncorp customers I have spoken with seem happy. There are a number of non Suncorp customers, quite unhappy.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Coverage TypeHome & Contents
Property TypeHouse
Claim Made Yes
Claim Resolution Time1-2 months
Type of ClaimStorm and Rainwater
Claim DateDecember 2018
Claim ApprovedYes
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Questions & Answers

mickscott
mickscottasked

I would be very interested to hear from somebody at GIO about their reviews here and what I consider a very poor rating of 2 stars from 122 reviews . Does this even concern anybody at GIO ? It concerns me to think my family has been paying thousands of dollars every year for the last 45 years for what seems to be second rate insurance . Very disturbing for a staunch loyal 45 year customer .

1 answer
Larraine
Larraine

I have just had contents ins claim and had no trouble they were very easy to deal with and have settled claim with no trouble at all

Daphne E.
Daphne E.asked

I submitted a very important question this morning and submitted my question. Have not seen any
reply. Daphne

1 answer
PopHi
PopHi

What was the important question?

Michelle D.
Michelle D.asked

Does contents insurance cover damage by someone's horse to anothers persons car.

2 answers
Fired Up
Fired Up

Check with GIO

David B.
David B.

only if the horse is comprehensively insured

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Details

CategoryHome and Contents Insurance
Other Insurance Types Offered Business, Car, Funeral, Home and Contents, Landlord, Life, Motorcycle and Travel
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