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Giselle Bedding Premier Top

Giselle Bedding Premier Top

Queen, Single, Double, King
2.8 from 52 reviews · View Statistics

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Reviews

1.3

4 reviews
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Selena Brown
Selena Brown Greater Melbourne (Inner), VIC

So disappointed

published

After buying 2 mattress and a week in I’m so disappointed.
The queen gel top is horrible, to soft , to hot and sinks where your body is. I have to literally heave myself to the centre of the bed and have developed a sore lower back.
The double I bought for my son is worse. He has to sleep in the centre and or risks sliding off as the sides sink down and he risks falling off.

Purchased in April 2021 for $500.00.

Value for Money
Incentivised ReviewNo
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back IssuesNo
Caused DiscomfortYes
Heat RetentionYes
SaggingYes
Perceived FirmnessVery Soft
1 comment
Giselle Bedding
Customer SupportGiselle Bedding
Ria
RiaGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Hot, isn’t a full queen size and come off the bed

published
Value for Money
Incentivised ReviewNo
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Caused DiscomfortYes
Heat RetentionYes
Perceived FirmnessVery Soft
1 comment
Giselle Bedding
Customer SupportGiselle Bedding
Other Mattresses

 
 

0.0
(1,234)
Abhishek M.
Abhishek M.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Mattress without any support and not suitable for slatted base

published

I bought Giselle Bed Mattress King Single Full Size Spring Foam Pillow Top from ebay and after sleeping couple of days got back pain, the mattress doesn't have any base support and if I sit on edges it gets stuck between the slats. It says medium firm in description but its not firm at all . You can fold mattress with one hand. I had reported this to customer care but they said they could not find fault with it until ebay customer support stepped in. I feel sorry for not having enough reviews on same and its sold as under design - Normay.

Purchased in June 2020 at eBay for $159.00.

Value for Money
Incentivised ReviewNo
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back IssuesNo
Caused DiscomfortYes
Heat RetentionNo
SaggingYes
Perceived FirmnessVery Soft
5 comments
Giselle Bedding
Customer SupportGiselle Bedding
Abhishek M.
Abhishek M.
Giselle Bedding
Customer SupportGiselle Bedding
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gillian w.
gillian w.Greater Melbourne (Metropolitan), VIC

Very bad experience

published

Bought it from ebay. A bit disappointed as the size is not exactly right, queen size only 200x151cm.
I thought it was because of not enough unpacking time but it was too small for a standard queen size after 1 year resting.
Bed is too soft to sit on the edge. Not firm enough for the called medium firm. Sinks when sleeping.

Purchased in May 2017 for $250.00.

Value for Money
Incentivised ReviewNo
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back IssuesNo
Perceived FirmnessVery Soft
1 comment
Giselle Bedding
Customer SupportGiselle Bedding
See all Giselle Bedding Premier Top reviews

Questions & Answers

Heather Farley
Heather Farleyasked
Premier Top

Does your memory foam topper hv formaldehyde in it

1 answer
Giselle Bedding
Customer SupportGiselle Bedding

Dear Heather,

Thank you for getting in touch with us. We are able to provide relevant information to you.

Please contact our Customer Service team at info@gisellebedding.com.au so that one of our representatives can get in touch for providing more information via email.

Kind regards,
Vicky
Giselle Bedding Customer Service Team

Carlos M.
Carlos M.asked
Premier Top

I was cutting the vacuum seal plastic of the mattress with the knife provided and as I cut through the plastic it expanded quickly into the path of the knife and cut into the fabric does this compromise the structure of the mattress in any way?

2 answers
Michtill
Michtill

No idea. Best contact the company

Giselle Bedding
Customer SupportGiselle Bedding

Hi Carlos,

Thank you for reaching out to us with your inquiry. In this case, could you please take a photo of the mattress, showing the part of the fabric that was sliced off with the knife to our email address at info@gisellebedding.com.au? After which, the team will be able to conduct an investigation with our Purchasing team and give you advice accordingly. Thank you.

Regards,
Sherlyne - Giselle Bedding Team

Russell
Russellasked
Premier Top

What is the warranty period for giselle beds

2 answers
Michtill
Michtill

12mth I believe and they have an extended warranty if you want but am unsure of the details.
Have to say it's the a comfortable mattress and the price was great too

Giselle Bedding
Customer SupportGiselle Bedding

Morning Russell and Michtill!

Hope you had a warm weekend!

Yes! Our mattresses come with standard 1-year warranty + extended warranty up to 15 years.

If you have any further questions, please do not hesitate to contact us.

Have a nice day!

Regards,
Velerie - Giselle Bedding team.

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Giselle Bedding Premier Top

Details

Compare all 4 Giselle Bedding Premier Top
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $249.00$359.00$419.00$479.00
Type Pocket SpringPocket SpringPocket SpringPocket Spring
FirmnessMediumMediumMediumMedium
SizeSingleDoubleQueenKing
Thickness31 cm31 cm31 cm31 cm
Compare all 4 Giselle Bedding Premier Top
Visit official website
  • GTIN13: 9350062094006
  • MPN: NAI-MATTRESS-0907-D

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