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Giselle Bedding Premier Top

Giselle Bedding Premier Top

Queen, Double, Single, King
2.7 from 55 reviews · View Statistics
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9 reviews
  • Value for Money
    1.0 (1)
  • Adjustment Period
  • Pre-existing Neck / Back Issues Yes (0) · No (1)
  • Caused Discomfort Yes · No (1)
  • Heat Retention Yes (0) · No (1)
  • Sagging Yes (0) · No (1)
  • Perceived Firmness
jhat2013Sydney, NSW
  • 8 reviews

Horrific mattress


Mattress came rolled up. Can feel every spring in the mattress even though it has a topper on it. Incredibly uncomfortable. Tried to return but seller wouldn’t accept as it has been I rolled but still in packaging. So ridiculous. Wish I had listened to the bad reviews before I purchased.

Purchased in July 2019 at Catch for $130.00.

Value for Money
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
Giselle Bedding
Customer SupportGiselle Bedding

I already emailed you at the time. 4 times I emailed you backwards and forwards. You wouldn’t accept it back because it wasn’t rolled up

Giselle Bedding
Customer SupportGiselle Bedding

Questions & Answers

Heather Farley
Heather Farleyasked
Premier Top

Does your memory foam topper hv formaldehyde in it

1 answer
Giselle Bedding
Customer SupportGiselle Bedding

Dear Heather,

Thank you for getting in touch with us. We are able to provide relevant information to you.

Please contact our Customer Service team at info@gisellebedding.com.au so that one of our representatives can get in touch for providing more information via email.

Kind regards,
Giselle Bedding Customer Service Team

Carlos M.
Carlos M.asked
Premier Top

I was cutting the vacuum seal plastic of the mattress with the knife provided and as I cut through the plastic it expanded quickly into the path of the knife and cut into the fabric does this compromise the structure of the mattress in any way?

2 answers

No idea. Best contact the company

Giselle Bedding
Customer SupportGiselle Bedding

Hi Carlos,

Thank you for reaching out to us with your inquiry. In this case, could you please take a photo of the mattress, showing the part of the fabric that was sliced off with the knife to our email address at info@gisellebedding.com.au? After which, the team will be able to conduct an investigation with our Purchasing team and give you advice accordingly. Thank you.

Sherlyne - Giselle Bedding Team

Premier Top

What is the warranty period for giselle beds

2 answers

12mth I believe and they have an extended warranty if you want but am unsure of the details.
Have to say it's the a comfortable mattress and the price was great too

Giselle Bedding
Customer SupportGiselle Bedding

Morning Russell and Michtill!

Hope you had a warm weekend!

Yes! Our mattresses come with standard 1-year warranty + extended warranty up to 15 years.

If you have any further questions, please do not hesitate to contact us.

Have a nice day!

Velerie - Giselle Bedding team.

See all Giselle Bedding Premier Top questions

Get an answer from our members and Giselle Bedding representatives

Giselle Bedding Premier Top


Compare all 4 Giselle Bedding Premier Top
Price (RRP) $249.00$359.00$419.00$479.00
Type Pocket SpringPocket SpringPocket SpringPocket Spring
Thickness31 cm31 cm31 cm31 cm
Compare all 4 Giselle Bedding Premier Top
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  • GTIN13: 9350062094006

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