After buying 2 mattress and a week in I’m so disappointed.
The queen gel top is horrible, to soft , to hot and sinks where your body is. I have to literally heave myself to the centre of the bed and have developed a sore lower back.
The double I bought for my son is worse. He has to sleep in the centre and or risks sliding off as the sides sink down and he risks falling off.
Purchased in April 2021 for $500.00.
Hot, isn’t a full queen size and come off the bed
This product is awful. 10cm cooling gel memory foam sounded great but isn’t.
1) If there are 2 of you on it - you sleep in a V-shaped dip. It makes you feel like you’re on a double bed instead of a queen. And you end up very close to your partner.
2) The edges lift off entirely from the sides. This results in the fitted sheet coming off and piling up under your body which is very uncomfortable.
3) It’s really hot. If this is a cooling one - how bad are the rest?
4) It’s not a full queen size. Even when no one has laid on it all day - it doesn’t fit to the edge of the real mattress.
Mattress is thin and I can feel the springs in my back. Mattress was meant to have a special euro top topper.
Mattress is very firm and pillow top is non existent. I have had a sore body since using this mattress, have gone back to using my old mattress. Trying to get in touch with Giselle but no one has contacted me as yet to discuss
Purchased in January 2021 for $299.00.
Find out how Giselle Bedding Premier Top compares to other Mattresses
Know better, choose better.
Caused me nothing but back pain
This mattress was great at the start but 18 months down the track it’s caused me I’m nothing but back issues due to its sagging. We have to rotate the mattress every time we change the bed sheets to get a good night sleep. Looking for a new mattress now. But you get what you pay for so spend the money and do it right the first time don’t make my mistake!
Purchased in January 2019 at Evopia for $350.00.
Comfortable and great value for money.
Love this mattress , brought it for our share bed and I'm tempted to move in that room. I have just ordered the HYbird mattress . Cannot wait to get it. Best value for money mattresses and comfortable.
Purchased in August 2019 for $400.00.
Questions & Answers
Does your memory foam topper hv formaldehyde in it
Thank you for getting in touch with us. We are able to provide relevant information to you.
Please contact our Customer Service team at email@example.com so that one of our representatives can get in touch for providing more information via email.
Giselle Bedding Customer Service Team
I was cutting the vacuum seal plastic of the mattress with the knife provided and as I cut through the plastic it expanded quickly into the path of the knife and cut into the fabric does this compromise the structure of the mattress in any way?
No idea. Best contact the company
Thank you for reaching out to us with your inquiry. In this case, could you please take a photo of the mattress, showing the part of the fabric that was sliced off with the knife to our email address at firstname.lastname@example.org? After which, the team will be able to conduct an investigation with our Purchasing team and give you advice accordingly. Thank you.
Sherlyne - Giselle Bedding Team
What is the warranty period for giselle beds
12mth I believe and they have an extended warranty if you want but am unsure of the details.
Have to say it's the a comfortable mattress and the price was great too
Morning Russell and Michtill!
Hope you had a warm weekend!
Yes! Our mattresses come with standard 1-year warranty + extended warranty up to 15 years.
If you have any further questions, please do not hesitate to contact us.
Have a nice day!
Velerie - Giselle Bedding team.
Get an answer from our members and Giselle Bedding representatives
|Type||Pocket Spring||Pocket Spring||Pocket Spring||Pocket Spring|
|Thickness||31 cm||31 cm||31 cm||31 cm|
- GTIN13: 9350062094006
- MPN: NAI-MATTRESS-0907-D
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.