Giselle Bedding Premier Top
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- Days (4)
- I never got used to it! (5)
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- Soft (2)
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- Very Hard (2)
Reviews
Rubbish ... Buy if you want sleepless nights!
Epic fail. The topper lacks structural rigidity and squirms around in the bed and the quills on the feathers stick into your back,making the thing really uncomfortable and impossible to sleep on. After just a week of sleepless nights I took it off and threw it away, after Bunnings flatly refused to do anything about a refund for a product that is totally unsuited to it's stated purpose of use. Don't buy this product, you'll be wasting your money.Edit: The vendors have added insult to financial injury by sending me a satisfaction survey after ... Read morerefusing a refund for a rubbish product. Some people .. :-( .. !! Final edit: These people responded to this review by asking me to resubmit my claim for compensation and then denied it! Further insult to financial injury and VERY unprofessional. My advice would be to avoid Giselle Beedding altogether!
Way too soft
Two days after we put this topper on, both my wife and myself started with back and hip pains, and it got worse with days going by. Our bodies sunk in the mattress, had lots trouble getting up every morning. We took out the topper after 1.5 months, and the pain got better since, but we are still recovering after 6 months! Definitely NOT RECOMMENDING! Show detailsDear Nelson, Thank you for leaving us your valuable feedback... Read more
. We apologise for the inconvenience that was caused by the mattress on hand. If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and check further for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service TeamCompletely in love with my bed
I was a bit freaked out at first that a massive king size bed could come in a skinny box, but I had faith in the process (watched videos online on how they squish them) and as soon as I unwrapped it and it inflated I was SOLD!!!! It is seriously the most comfortable bed I’ve owned. Every night I look forward to crawling into bed!! And today I just bought two more doubles for my teen boys. A friend also just asked me what brand I recommend and I told her to get the Giselle Euro Pillow top!!! 10/10 Show details · 1So comfy! Exceeded expectations
For my 4 year old son. No sagging maintained shape and quality.Purched a single for about $120 on catch. Excellent buy i find it more comfortable then my $5000 mattress from Harvey Norman. Very happy Show details · 1
Hot, isn’t a full queen size and come off the bed
This product is awful. 10cm cooling gel memory foam sounded great but isn’t.1) If there are 2 of you on it - you sleep in a V-shaped dip. It makes you feel like you’re on a double bed instead of a queen. And you end up very close to your partner.
2) The edges lift off entirely from the sides. This results in the fitted sheet coming off and piling up under your body which is very uncomfortable.
3) It’s really hot. If this is a cooling one - how bad are the rest?
4) It’s not a full queen size. Even when no one has laid on it all day - it doesn’t fit to the edge of the real mattress.
5) Because of how it makes you sleep it hurts my back.
I wouldn’t recommend it to anyone. I will never by this brand again. Show details
Dear Ria, Thank you for leaving us your valuable feedback. We apologise for the inconvenience that was caused by the memory foam mattress. If you have not contacted our Customer Service team, please e... Read more
mail us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and further investigate this case for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Kind regards, Giselle Bedding Customer Service TeamTerrible mattress
I purchased a Giselle Bedding DOUBLE Size Mattress Euro Top Bed Bonnell Spring Foam 21cm from Dick Smith and when I opened it I let it rest for 2 days as recommended but it did not rise and it even feels like there is no foam!! It looks deflated and does not retain its shape at all. It is extremely painful to sleep in because I can feel the springs grinding against my back. I now have back pain due to sleeping on the mattress. I do not recommend anyone to purchase. So unfortunate I paid $190. Show detailsHi Vanessa, Thank you for reaching out to us with your feedback. We are shocked to hear about this experience. This mattress do have a layer of egg crate foam, layers of padding and coil spring for fu... Read more
ll body support. To investigate further on this issue, we highly recommend you to contact Dick Smith Customer Support to initiate a refund/ replacement request as this is not the usual case that happened to our mattress. As we sold thousand of mattresses a day, we received many positive feedback who has enjoyed their sleep with our mattress. This mattress might be one of the faulty unit that produced in the batch. If you prefer not to have a replacement, they will refund you in full amount after processing with your evidence of claim. Please provide them with photos/ video of the mattress thickness to support your claim of not rising to the size. If you need further assistance on this matter, please do not hesitate to contact us again. Thank you. Regards, Velerie - Giselle Bedding team.Not recommended. Not firm. You can feel the springs. A waste of money
Check reviews before purchasing.I didn’t I purchased based on advertising.
The mattress is not firm at all
You can feel the springs even for my 7 year old.
Not happy with the product based on the promotion.
Don’t recommend purchasing Show details
Hi Sssss, I'm sorry to hear that you and your daughter had an unpleasant experience with our mattress. We have sold thousands of these mattress over 10 years and their quality is promised with our cus... Read more
tomer feedback. I would like to rectify your issue and get a comfortable mattress for you. Can I please know what kind of mattress did you purchased - Pillow Top/ Euro Top? And what is the thickness of the mattress? Another factor to consider is the firmness - if you are a back sleeper often, a firmer mattress is more suitable than medium firm. If you can please Direct Message me with your details, I can look it up and arrange Customer Service to communicate with you possibly. Thank you. Regards, Velerie - Giselle Bedding TeamBeautiful mattress but uncomfortable
The mattress was purchased by myself on Catch.com. Easy to take out and i left it on a flat ground for about a day and a half and tonight is the first night my daughter is sleeping onIt and i tested it myself and i cam feel the springs im my back Show details
Is there any chance of replacing the mattress or will the mattress eventually sit right so the springs feeling will go. Its very onvious the springs are there. This mattess is for my 7 year old girl, ... Read more
im hopingbthis doesnt cause her any back pain. I myself have a new mattress ive had now for 3 years and i cam honestly say i never had that issuePosture and support lost after 10 months!
Item was very comfortable to begin with however after 9 months it started to lose support and shape (sagging), in the hip areas. In spite of rotating the mattress weekly the problem increased to the point where my wife and I can no longer use it due to poor sleep and back pain. We are of average weight so that's not the issue. I note that the the manufacturer has replied to other reviews on this site by recommending the flipping of the mattress along with rotating it regularly. In our case the top latex pad is attached and can not be repositioned to the underside. Show detailsHi GaryM, I'm sorry to hear about your experience on using the mattress. I'm not entirely sure which model are you referring to as we do not have mattress range that contains latex. We only have mattr... Read more
ess topper range that has latex. With these feedback, I would recommend you to contact the online seller that you purchased it from if it's our Giselle Bedding mattress and request for a replacement unit as it started to not perform what it should be and our Giselle Bedding mattress has 15 years warranty to cover these sort of unexpected quality issues. Please do not hesitate to contact us if you have any other questions. Please take good care during this critical time. Regards, Velerie - Giselle Bedding Team.Giselle Bedding Alanya Series 34cm Euro Top Mattress (Bamboo charcoal)
Ok mattress for the price.Payed only $320 odd dollars online for the Queen Giselle Alanya Series 34cm Euro Top Mattress which was very cheap so we didn't really expect anything outstanding for a vacuum packed mattress. Delivery and vacuum packaging was convenient though.
Quality and material of the mattress seems okay so far, handles on the mattress seem quite weak and will rip off quite easily if not careful.
We've owned it nearly a year and it hasn't really sagged badly or anything yet but I'm not sure how long its going to last.
This p... Read more
articular mattess is supposed to be a medium-firm but it feels pretty soft to me. Also the edges sag quite badly when putting weight on them or sitting on the edges of the bed for example, but honestly I've tested a few similar size pocket spring (euro top) mattresses in store that are more expensive and they're all pretty much the same on the edges (seems to be a characteristic of pocket spring mattresses unless u fork out a few grand). The middle does slightly sag with two people on it (me 85kg and wife 60kg) but its not that bad and dont really roll into the middle or anything yet. From the first night I've never really been very comfy sleeping on the mattress. Neck, back and body in general were slightly sore for the first few weeks as I wasn't really used to it yet and being a fairly soft style mattress there's not a great deal of support. I have gotten more used to it as of late but it's still not great and still slightly sore at time. In saying that my wife seems to enjoy it so its each to their own. For comparison we have a 10-15 year old very expensive double bed conventional coil spring mattress in our spare room with decent foam padding (not euro top) and I sleep much better on it and dont wake up with any pain as its got alot more support without being too hard. We have a very high bed in the master bedroom so I've found being the 34cm its way too high for our bed. I'd go something a lot shorter like 29-30cm if I had my time again. In summary my advice is if your current mattress is horribly uncomfy, worn out and sagging badly and you need an intrim mattress then this is a good buy untill you can spend some decent coin. Or if you dont mind a fairly soft mattess and/or need for a guest room then it's good value. I've slept on alot worse in the past. Hope this helps.Hi Chris, Thank you for taking the time to share you feedback. We appreciate the fact that you've listed every single aspect that you have encountered from using the mattress... Read more
. We hope you and your wife will continue enjoy the mattress in the coming years. Do not hesitate to contact us at info@gisellebedding.com.au for any enquiries. Thank you. King regards, Giselle Bedding TeamDetails
Category | Mattresses | Mattresses | Mattresses | Mattresses |
---|---|---|---|---|
Price (RRP) | $419 | $479 | $359 | $249 |
Type | Pocket Spring | Pocket Spring | Pocket Spring | Pocket Spring |
Firmness | Medium | Medium | Medium | Medium |
Size | Queen | King | Double | Single |
Thickness | 31 cm | 31 cm | 31 cm | 31 cm |
Extra Information
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Dear Valued Customer, Thank you for leaving us your valuable feedback. We apologise for the inconvenience that was caused by the topper on hand.... Read more
We have passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Our team would like to investigate your feedback further and possibility to turn the whole situation around, please do not hesitate to contact us at info@gisellebedding.com.au so we can assist you and provide a resolution accordingly. Warm regards, Giselle Bedding Customer Service Team