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Giselle Bedding Premier Top Single

Giselle Bedding Premier Top Single

2.5 from 11 reviews · View Statistics
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1 review
  • Value for Money
    1.0 (1)
  • Sleeping Position
  • Adjustment Period
  • Pre-existing Neck / Back Issues Yes · No (1)
  • Caused Discomfort Yes (0) · No (1)
  • Heat Retention Yes · No (1)
  • Sagging Yes · No (1)
  • Perceived Firmness
Clear all
jhat2013Sydney, NSW
  • 8 reviews

Horrific mattress


Mattress came rolled up. Can feel every spring in the mattress even though it has a topper on it. Incredibly uncomfortable. Tried to return but seller wouldn’t accept as it has been I rolled but still in packaging. So ridiculous. Wish I had listened to the bad reviews before I purchased.

Purchased in July 2019 at Catch for $130.

Value for Money
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
Giselle Bedding
Customer SupportGiselle Bedding

I already emailed you at the time. 4 times I emailed you backwards and forwards. You wouldn’t accept it back because it wasn’t rolled up

Giselle Bedding
Customer SupportGiselle Bedding
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Questions & Answers


I just bought king single super firm mattress packed in a box but I need to use it after 3 months. Can I leave it unopened in vacuumed box and open after few months. Would there be any issue in terms of quality, durability or smell in this case.

2 answers
Giselle Bedding
Customer SupportGiselle Bedding

Hi Sam,

Thank you for your enquiry.

Yes, it is okay to leave in a box up to 6 months once received. It'll only take longer time to expand once unpack. It will not affect the quality and durability of the mattress or create any smell.

Velerie - Devanti Team.

Giselle Bedding
Customer SupportGiselle Bedding

Hi Tinkerbell d,

Thank you for your answer. I'm not sure what has happened to your mattress but I would like to assist you to get a new one.

I've just confirmed with our Purchase team, as we do offer 15 years warranty for our mattresses, we can offer you a replacement/ refund as per your request. We would require some photos taken for case support.

I had a look from previous review that stated you purchased from eBay - Can I please have you to lodge a ticket from your eBay account? From there, it'll be easier for our team to locate your order. Our Customer Support will be able to assist you through the process for a replacement/ refund if you prefer.

Please do let me know if you have any questions during the process. I'll do my best to assist you.

Thank you.

Velerie - Giselle Bedding Team.

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Giselle Bedding Premier Top Single


Compare all 4 Giselle Bedding Premier Top
Price (RRP) $249.00
Type Pocket Spring
Thickness31 cm
Compare all 4 Giselle Bedding Premier Top
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  • GTIN13: 9350062116579, 9350062184639 and 9350062194508

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