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Giselle Bedding Premier Top Single
Check reviews before purchasing.
I didn’t I purchased based on advertising.
The mattress is not firm at all
You can feel the springs even for my 7 year old.
Not happy with the product based on the promotion.
Don’t recommend purchasing
Purchased in at Oz Plaza for $99.
- 8 reviews
- 11 likes
Mattress came rolled up. Can feel every spring in the mattress even though it has a topper on it. Incredibly uncomfortable. Tried to return but seller wouldn’t accept as it has been I rolled but still in packaging. So ridiculous. Wish I had listened to the bad reviews before I purchased.
Purchased in at Catch for $130.
Hi Jhat2013,
Sorry to hear that you're not satisfied with the quality of the mattress. Most of our customers are quite happy to have it come in rolled up as it's convenient for them to move in the ro...
Read moreom to unpack and let it air for 24 hours to be fully expand.
I already emailed you at the time. 4 times I emailed you backwards and forwards. You wouldn’t accept it back because it wasn’t rolled up
As it is not rolled up, we would not accept return. However, we can work something out from it.
Would I be able to get the order number and contact email address to have a look at the support ticket please? Thank you....
Read more Regards, Giselle Bedding Team.Questions & Answers
I just bought king single super firm mattress packed in a box but I need to use it after 3 months. Can I leave it unopened in vacuumed box and open after few months. Would there be any issue in terms of quality, durability or smell in this case.
Hi Sam,
Thank you for your enquiry....
Read more Yes, it is okay to leave in a box up to 6 months once received. It'll only take longer time to expand once unpack. It will not affect the quality and durability of the mattress or create any smell. Regards, Velerie - Devanti Team.Hi Tinkerbell d,
Thank you for your answer. I'm not sure what has happened to your mattress but I would like to assist you to get a new one....
Read more I've just confirmed with our Purchase team, as we do offer 15 years warranty for our mattresses, we can offer you a replacement/ refund as per your request. We would require some photos taken for case support. I had a look from previous review that stated you purchased from eBay - Can I please have you to lodge a ticket from your eBay account? From there, it'll be easier for our team to locate your order. Our Customer Support will be able to assist you through the process for a replacement/ refund if you prefer. Please do let me know if you have any questions during the process. I'll do my best to assist you. Thank you. Regards, Velerie - Giselle Bedding Team.Get an answer from our members and Giselle Bedding representatives
Details
| Category | Mattresses |
|---|---|
| Price (RRP) | $249.00 |
| Type | Pocket Spring |
| Firmness | Medium |
| Size | Single |
| Thickness | 31 cm |
- GTIN13: 9350062116579, 9350062184639 and 9350062194508
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Extra Information
Extremely happy with it after 3 months or so!
Brilliant
Sleeping Duck, truth in advertising! How refreshing! You may start a new trend!
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Hi Sssss,
I'm sorry to hear that you and your daughter had an unpleasant experience with our mattress. We have sold thousands of these mattress over 10 years and their quality is promised with our cu...
Read morestomer feedback. I would like to rectify your issue and get a comfortable mattress for you.