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Giselle Bedding Premier Top Single

Giselle Bedding Premier Top Single

2.5 from 11 reviews · View Statistics
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2 reviews
  • Value for Money
    1.0 (1)
  • Sleeping Position
  • Adjustment Period
  • Pre-existing Neck / Back Issues Yes · No (1)
  • Caused Discomfort Yes (1) · No (0)
  • Heat Retention Yes · No (1)
  • Sagging Yes (1) · No (0)
  • Perceived Firmness
Clear all
Abhishek M.
Abhishek M.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Mattress without any support and not suitable for slatted base


I bought Giselle Bed Mattress King Single Full Size Spring Foam Pillow Top from ebay and after sleeping couple of days got back pain, the mattress doesn't have any base support and if I sit on edges it gets stuck between the slats. It says medium firm in description but its not firm at all . You can fold mattress with one hand. I had reported this to customer care but they said they could not find fault with it until ebay customer support stepped in. I feel sorry for not having enough reviews on same and its sold as under design - Normay.

Purchased in June 2020 at eBay for $159.

Value for Money
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Very Soft
Giselle Bedding
Customer SupportGiselle Bedding
Abhishek M.
Abhishek M.
Giselle Bedding
Customer SupportGiselle Bedding
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Questions & Answers


I just bought king single super firm mattress packed in a box but I need to use it after 3 months. Can I leave it unopened in vacuumed box and open after few months. Would there be any issue in terms of quality, durability or smell in this case.

2 answers
Giselle Bedding
Customer SupportGiselle Bedding

Hi Sam,

Thank you for your enquiry.

Yes, it is okay to leave in a box up to 6 months once received. It'll only take longer time to expand once unpack. It will not affect the quality and durability of the mattress or create any smell.

Velerie - Devanti Team.

Giselle Bedding
Customer SupportGiselle Bedding

Hi Tinkerbell d,

Thank you for your answer. I'm not sure what has happened to your mattress but I would like to assist you to get a new one.

I've just confirmed with our Purchase team, as we do offer 15 years warranty for our mattresses, we can offer you a replacement/ refund as per your request. We would require some photos taken for case support.

I had a look from previous review that stated you purchased from eBay - Can I please have you to lodge a ticket from your eBay account? From there, it'll be easier for our team to locate your order. Our Customer Support will be able to assist you through the process for a replacement/ refund if you prefer.

Please do let me know if you have any questions during the process. I'll do my best to assist you.

Thank you.

Velerie - Giselle Bedding Team.

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Giselle Bedding Premier Top Single


Compare all 4 Giselle Bedding Premier Top
Price (RRP) $249.00
Type Pocket Spring
Thickness31 cm
Compare all 4 Giselle Bedding Premier Top
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  • GTIN13: 9350062116579, 9350062184639 and 9350062194508

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