Everything [name removed] said and more. Couldn't make building a house any more difficult. Extremely unethical conduct regarding the timing and demands for progress payments to be made, issuing of stop works notice without justification and threats to charge interest. I also had to waste money on a lawyer. Heaps of things remain unfinished on my home and they never fixed the maintenance defects, even though hand over was some time ago. I communicated all this to GJ head office along the way and they never got back to me on any of it.
I do not normally write reviews, but our experience was so opposite to the previous reviewer of G.J. Gardner Onkaparinga that I felt compelled to write this . We did not sign our contract for a small custom design house until after it was submitted to council so it was clear what was on the plan and in the contract. We had a fixed price and fixed term with what we believed was a reputable quality builder. We assumed the contract/plan would be followed.
What followed was 13 stressful months (the fixed term in the contract was 6 months) with many unexplained delays and infrequent and unreliable communication. However, the most upsetting incident was when they declared practical completion and demanded payment, including threats of a fine and penalties for late payment, for a house that was non compliant and under an Enforcement Notice from Council. Under the terms of the Enforcement Notice the house could not be lived in until built to the plan submitted to council. We needed a lawyer to defend us.
At no stage did GJ Gardner inform us of the Enforcement Notice or that we would be unable to live in the house. They took an additional 2 months to bring the house to a compliant standard. Since handover we have had no reliable communication regarding defects. For us the whole experience has been traumatic and not as advertised by GJ Gardner.
Our dream house is now complete and we can’t thank the Gjgardner team at Old Reynella enough. From the first meeting we new we were in great hands, Jamie and Adrian were so helpful in bringing our vision to a reality nothing was to much trouble. We were very happy with the price and build time for our custom design and this didn’t change throughout the build. Thanks to Shawna in Admin for making all the process run so smooth. We had the best site supervisor Gary who was outstanding what a perfectionist and this now shows in our finished product. I can highly recommend if you are thinking of building having a look at the Gjgardner team you wont be disappointed.
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