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Reviews

2.3

6 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(4)
  • Product Quality
    2.3 (6)
  • Return Claim MadeYes (1) · No (5)
  • Job Satisfaction
    2.6 (5)
  • Customer Service
    3.0 (4)
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Bill

BillGreater Melbourne (Outer), VIC

Avoid like the plague

published

Door sounds terrible - clunks and whines so loudly it can be heard by our neighbour across the street. Service tech says the sound is coming from the motor but Gliderol don't want to take any responsibility for their faulty product even though it's only 2 1/2 years since installation in a new home.

Customer Service
Product Quality
Return Claim MadeNo
Henpecked

Henpeckedsouth australia, 5043

  • 13 reviews
  • 10 likes

Adelaide Install - on time, on budget, Sales person quote and installer both V good.

published

Shane came and quoted, almost exactly 4 weeks later, Luke came and installed. It was on time, on budget, and a very clean install. Shane was one of the more competent guys who came to quote from various businesses, Luke was clean, tidy, knew what he was doing and was perhaps their most experienced sub-contractor.
I was very happy with both of these guys, I think your experience clearly depends upon who you get and how well your shed/garage/carport is built and prepared. I also think your own attitude may well play a part.
I don't know about longevity as yet , but I'm very happy to recommend both these guys here in Adelaide.
I'll report back in 12 months

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationAdelaide
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nick....

nick....Kedron

  • 7 reviews
  • 7 likes

Run Run Run Run AWAY !!!

published

This is a genuine one start review. Everything about this company is terrible. The only thing that’s worse than their complete lack of concern for their customers is the quality of their garage doors. In less than one year the tin foil dodgy so called garage door we bought literally fell apart. When we called them out to assess the door they accused us of hitting it with our car !!! That’s the kind of service you can expect. They provide a completely dodgy unsafe product and then accuse you of causing the damage. I literally hope they go under.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeYes
Store LocationQld
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Maudie

Maudie

  • 5 reviews
  • 7 likes

Please keep the door shut

published

We had quite a few issues with the automation of our Gliderol Roller door and finally had a replacement motor sent to us. All has been going reasonably well until 6 months ago. Frequently when using the remote to close the door (on our way out) we come home to find the door fully open??? And so it needs resetting... frequently. Not good to go out presuming your home is safely locked up but that tricky little gadget (the remote) or (the motor) thinks otherwise. And so after all the issues we have had right from the day of purchase I would not recommend a Gliderol Roller Door for your garage. This unit is only 4 yrs 6 months old. Don't feel like the expense of replacing it.

Product Quality
Job Satisfaction
Return Claim MadeNo
Amanda C.

Amanda C.

  • 2 reviews

Biggest piece of junk I’ve come across

published
Product Quality
Job Satisfaction
Return Claim MadeNo
James D.

James D.

  • 2 reviews
  • 1 like

Return customer

published

Have used Gliderol for many years and have never had a problem with any of their doors.
Always provided us with good quality Australian made doors.
The GRD factory fit motors are great for jobs with minimal sideroom.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationSmithfield
See all answers
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Questions & Answers

William Steele

William Steeleasked

VIC, Dandenong South

I have a blown 24V bulb in my Gliderol panel lift garage door. Where can I purchase replacement bulbs ?

No answers
Susan C.

Susan C.asked

SA, Gliderol Warranty (Head Office)

Cost of Garage door + adding to carport?

1 answer
Mork
Mork

Hi Susan, I am only a consumer & a happy one at that we have used other companies for other renovations and found Gliderol the best product, service and price. For your carport try a Fielders store or a local tradie from your local paper, the closer to home the more reliable they seem to be. cheers

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