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Globird Energy

Globird Energy (page 4 of 11)

3.6 from 218 reviews · View Statistics

Reviews

  • Transparency
    3.9 (127)
  • Customer Service
    3.9 (145)
  • Rates and Fees
    4.2 (135)
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RM89

RM893223

  • 3 reviews
  • 3 likes

Can't understand Glo Birds Solar Generation figures

published

Appears to be a unexplained discrepancy in Solar Feed in KWhrs over the past 7 months. Jan & Feb at least 50kw hrs below Nov & Dec with no explanation. Have had this problem with Glo Bird before and they blamed Powercore for the meter readings. Now maybe the time to shift to another Energy provider. The reason we moved to Glo Bird from Origin was that Glo Bird offered more reliable feed in in formation. Once they have your business, that operate exactly as Origin.

1 comment
Globird Energy
GloBird E.Globird Energy
Sim A.

Sim A.Greater Melbourne (Inner), VIC

Worst company I have ever used

published

Charged me $300 (before discount, $230 after) per month for the gas. Never used that much in my entire life. Called and done the accurate reading myself and adjust to $100 something per month. Switch to another company and bill back to normal(Less than $50 a month)

1 comment
Globird Energy
GloBird E.Globird Energy
Geoff

GeoffVictoria

  • 2 reviews
  • Verified customer

Always great service

published

Easy to contact, understand and great response ALWAYS. Rates highly competitive. I have been with them since they started, never had a reason to change and no one ever beats their rates.

1 comment
Globird Energy
GloBird E.Globird Energy
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A pleasure to deal with

published

I've been with globird in the past and they've proved to be reliable and inexpensive with great customer support. Michelle helped me switch back to them after I moved quickly, all the information I needed was provided efficiently and comprehensively. The only issue I have with them is the lack of online account management, but honestly I haven't really found myself in a position to need it.

1 comment
Globird Energy
GloBird E.Globird Energy

Very Happy with Globird

published

Have been with Globird for two years for electricity. Recently did a comparison and they are still by far the most competitive for our needs. Spoke to Michelle and as a result will save further by combining electricity and gas with the company. Helpful customer service and the best rates! Thank you.

1 comment
Globird Energy
GloBird E.Globird Energy
Willis Shek

Willis ShekGreater Melbourne (Outer), VIC

Application Denied. Be careful to the rating trap!

published
1 comment
Globird Energy
GloBird E.Globird Energy
Klaus

KlausGippsland, VIC

Great customer support

published

Changed my plan to a better rate because the plan I had was no longer the best. The customer sevice officer was extremely helpful and nothing was to much trouble. Very happy

1 comment
Globird Energy
GloBird E.Globird Energy

Amazing customer support and service

published

I was struggling to pay a bill and the staff were understanding and efficient. The company allowed them to reduce the amount and arrange a really achievable payment plan. I was late for my second payment but when I called the staff member was so kind and able to arrange my payment immediately. This helped my stress so much and made the whole thing really simple and stress free.

1 comment
Globird Energy
GloBird E.Globird Energy
佳黛 毕.

佳黛 毕.Greater Melbourne (Metropolitan), VIC

Easy transfer

published

The transfer was easy and for free. Didn’t take me any effort. I remember when I switched to my previous retailer I had to make calls to get updated. But with Globird there’s nothing to worry about. Great rates, too.

1 comment
Globird Energy
GloBird E.Globird Energy
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nkr52

nkr52Greater Melbourne (Metropolitan), VIC

Absolutely Topperoo

published

I feel I have made the right choice to go with Globird Energy. Sign up was quick and no hastle, their rates are quite competitive, and they are an honest company.

Had a couple issues receiving the bills via email, but nothing that the excellent customer service team couldn't help with.

Great work Globird!!

1 comment
Globird Energy
GloBird E.Globird Energy
Cmhz

CmhzGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Amazing customer service

published

Amazing customer service every time I call by their local team. Enquires resolved in a prompt and friendly manner. Rates are also great. Would not change to any other company.

1 comment
Globird Energy
GloBird E.Globird Energy
Jen

JenGreater Melbourne (Outer), VIC

  • 3 reviews

Make the switch you won’t regret it!!

published

I was with Origin Energy for both my electricity and gas for over 12 years and after doing a thorough review of providers when my contract expired I was extremely impressed with Globirds rates which are very competitive. I should have made the switch years ago. Even the transition went smoothly and Globird kept me informed on the process. I love no lock in contracts and I can pay by bpay rather than direct debit.

1 comment
Globird Energy
GloBird E.Globird Energy
veronicam

veronicamCentral Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like

Very happy with Globird

published

I had to ring Globird this morning with a issue i had it was resolved with in minutes.
The best energy company i have ever dealt with.Plus the pricing is and added bonus.

1 comment
Globird Energy
GloBird E.Globird Energy

Perfect service.

published

Excellent service and quick response . Friendly and Courteous. Good job. Ring to change plan, easy and quick, the change was instant and easy to understand . Will recommend to friends and family members.

1 comment
Globird Energy
GloBird E.Globird Energy

No problems

published

I signed up with Globird a year ago and at this point I have had no issues... just as it should be! Sign up was simple and bills are all direct debit so pretty easy.

1 comment
Globird Energy
GloBird E.Globird Energy
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Joshua

JoshuaGreater Melbourne (Inner), VIC

  • 18 reviews
  • 32 likes

Application denied but thank you

published

My friend recommended me to switch to Globird but my application was denied, but thank you for that, that made me did further research to find the cheapest retailer and found that kogan energy is the cheapest for both gas and electricity for me. These people shouldn't be in business, not only expensive but has also wasted people's time. My friend will also switch to Kogan energy.

1 comment
Globird Energy
GloBird E.Globird Energy
nfoster

nfosterGreater Melbourne (Metropolitan), VIC

  • 14 reviews
  • 12 likes

Application rejected last minute

published

Changing my rating to 5 star, issue has been resolved. Daniel has called and explained, and I was given a better offer. Waiting for the cancellation from another provider before signing up. So far best customer service when dealing with energy retailer. Kudos!
----
Application was rejected last minute which was frustrating, I have no default whatsoever on my credit file and just recently approved for credit card with 40k limit. Please think twice before applying, they will just give more stress when moving home.

1 comment
Globird Energy
GloBird E.Globird Energy
Prakash T.

Prakash T.Sydney, NSW

Rejected application for no reason

published

They rejected my connection application as they say I have failed in a credit check, got the credit report today and it says I have a good score.

1 comment
Globird Energy
GloBird E.Globird Energy
Julie

Julie

  • 2 reviews

Great service

published

I had electricity connection for 3 years whilst renting. Never had a problem. Very responsive & professional when disconnecting. Great to pay bills early & receive a discount. No drop outs experienced

1 comment
Globird Energy
GloBird E.Globird Energy
MDLee

MDLee

  • 4 reviews
  • 3 likes
  • Verified customer

Was with them for 2.5 years, never had any issues

published
1 comment
Globird Energy
GloBird E.Globird Energy
Page 4 of 11
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Questions & Answers

Sam

Samasked

What should I do to transfer?

2 answers
Shaira Noshin
Shaira Noshin

Call them up and speak to the staff they will help you

Globird Energy
GloBird E.Globird Energy

Hi Sam,

Please give our friendly team a call on 133 456, or alternatively email us at CustomerService@globirdenergy.com.au, and we can assist you from there.

Thanks!

Anonymous762

Anonymous762asked

Dear Past customers of Globird, Does Globird have any exit fees?
Thank you in advance.

1 answer
Thomas F.
Thomas F.

No. According to my research, almost all energy companies don’t have that fee.

Anonymous762

Anonymous762asked

Please tell me, does Globird have any any exit fees?
Thank you in advance for your answer.

No answers

Get an answer from our members and Globird Energy representatives

Details

CategoryEnergy Providers
Services ProvidedElectricity, Gas and Solar Feed-In Tariffs

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