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Globird Energy
3.6 from 218 reviews · View Statistics

Reviews

  • Transparency
    4.9 (81)
  • Customer Service
    5.0 (90)
  • Rates and Fees
    4.8 (89)
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So glad I switched

published

Friend recommended GloBird and I'm so glad I switched. It's been six months now and my bills are lower than before. The one time I had to call in since signing up I was through to an Australian office much quicker & more easily than I ever was with my old company.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
Bruce A.

Bruce A.Greater Melbourne (Metropolitan), VIC

Straightforward

published

Had some issues with my previous retailer around pricing and dealing with an overseas office, neighbour recommended GloBird so I gave them a call and about ten minutes transfer had begun. Happy with Australian office and pricing, would recommend.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
Taylor-Kate B.

Taylor-Kate B.Sydney, NSW

Amazing Service and Rates all round

published

We were with Globird for 9 months before moving and not having gas in our new place.
We have loved being with them, the rates were amazing, communication was great and while they have only just been launching in NSW they were so good at getting us set up and sorted super quickly.
They have been flawless to tell you the truth and the staff are so lovely and wonderful.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesGas
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1 comment
Globird Energy
GloBird E.Globird Energy
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Brendan

BrendanGreater Melbourne (Outer), VIC

  • 2 reviews

Great rates and service

published

Been with globird for a few years now. Elec and gas bills have never been lower. They even called me once to inform me of another plan they had where I would have better rates that I wasn't aware of.

Incentivised ReviewNo
ServicesElectricity and Gas
1 comment
Globird Energy
GloBird E.Globird Energy
Loki Yan

Loki YanGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent service and product from globird

published

Since our first rent home, we have signed globird as our utility provider for 3 years so far. Not only their home product, but also their commercial product. They have very quick responding team for any of the problems. What I really appreciated is that globird has the best price we have since we move to Melbourne.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
Xiaoxiao

XiaoxiaoGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great !

published

I got electricty and gas plan from April 2019 to now,my friend introduce Globird for me and help me set up. There is never been a power cut!Great company and good price.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
Michelle J.

Michelle J.Central Highlands and Goldfields, VIC

Called me with a better electricity offer than I could get previously

published

I am moving in 6 weeks and when I called previously about this last week the electricity rates had increased by 5cents per KWH. I decided to shop around.
This morning I received a phone call from Globird letting me know the price they could offer me for power was less than I am currently paying and there was no increase... Gas has gone up slightly so will re-evaluate gas prices before next winter but I am super happy with their service today. :)

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy

Good service company with friendly staff

published

I have been using this company for 4 years. It is cheaper than other company. The rate is very comparative. I really recommend it. The set up period is very short too.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity
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1 comment
Globird Energy
GloBird E.Globird Energy
Robert T.

Robert T.Victoria

Good Price

published

Compared both electricity and gas rate (after discounts) , both lower than other providers. Have been with this company for 4 years, so far no problem at all. Maybe that's why so many people wanna sign up with Globird.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
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Theresa

TheresaGreater Melbourne (Inner), VIC

  • 2 reviews

Excellent customer service and prices.

published

I got Globird one year ago when I moved into my new home. We have Gas and Electricity and on a Direct Debit setup, which gives us a discount this way. On the odd occasion that I have called, the service and response has been brilliant.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
Cadence

Cadence

  • 2 reviews

Good service good rate

published

I connect gas and electricity with them under my friend's recommendation. Their rate is very competitive, the service is better than my previous supplier. They solved my wrong registered supply address problem. Highly recommended.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy

Great customer service

published

Electric and Gas.
The quote was offered on the spot and the rate is very competitive. The switch process took about two weeks to complete, which isn’t too bad.
Haven’t had any issues with the power so far

Incentivised ReviewNo
ServicesElectricity and Gas
1 comment
Globird Energy
GloBird E.Globird Energy
YUANFU YOU

YUANFU YOUSouthwest, VIC

  • Verified customer

Save money and provide good service providers

published

Before using GLOBIRD, I have used three electricity and gas suppliers. It really feels bad, the price is expensive, the customer service process is complicated, and it is not humane at all. After returning to Geelong from Adelaide, my friend introduced the supplier of GLOBIRD. I have used it for more than half a year. The experience is very good and the price is cheap, especially in the winter when the electricity consumption is high, but I don’t feel that extra money has been spent. , And the service is very good, the problem is solved quickly and humanely.

Transparency
Customer Service
Rates and Fees
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy

The reviewer stated that an incentive was offered for this review

Globird are very good to deal with!

published

We're an owners corporation management business. Globird supply electricity to many of our properties, and their billing is clear & simple, their prices are competitive, and they are easy to contact.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity
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1 comment
Globird Energy
GloBird E.Globird Energy

Fast, friendly and efficient

published

A big thank you to Quang and the team at Globird Energy for helping my mother out with her solar change over. They were fast, friendly and efficient throughout the process and very responsive to any queries since. Our experience has been fantastic so we’d highly recommend them.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity, Gas and Solar Buy-Back
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1 comment
Globird Energy
GloBird E.Globird Energy
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Tony C

Tony CGreater Melbourne (Metropolitan), VIC

  • Verified customer

Good service, no hassle

published

Been with the company for little over an year now for both gas and electricity. No issue to-date which is very good. The initial connection took less than 1 business day so I got to move in when possible.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
c x.

c x.Greater Melbourne (Metropolitan), VIC

wonderful service and more

published

(more than) Fair rates for both gas and electricity
Fantastic customer service (on point and fast)
Almost instant transaction with no gap in-between
top of the range reliability with zero dropouts for my one and half year service

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy

Globird is perfect, one of the cheapest provider

published

I have electricity and gas in Glorbird. It's one of the most cheapest provider in Victoria. I am a loyal customer and I really like this company. Two years ago, I just provided my old bill and the sales man compared my bill and told me that I could save 20% on my bill if I switch to Globird, then I switched and enjoyed.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
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1 comment
Globird Energy
GloBird E.Globird Energy
Andy

AndyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

great value & quick responses

published

Using gas & electricity from them.

Can't really remember the details of the initial connection as I'm already on them for a few years but everything was fine.
Bills are remarkably cheaper than the previous provider; all inquiries are replied within max. 2days.

Worth to recommend.

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity and Gas
See all answers
1 comment
Globird Energy
GloBird E.Globird Energy
Michael K.

Michael K.

  • 2 reviews

Great Value, Great Service!

published

We use Globird Energy for Electricity and Gas.

It was very easy to change online and Globird kept us up to date with text messages and emails. After submitting the application online, it was processed within 1 day and the electricity account was transferred in about 2 weeks with the Gas account following a little after.

I also set up the Solar Buy-Back option and Quang from Globird was very helpful. Ever since I joined Globird, I've had a great customer experience. I like their monthly billing option via email and having a direct debit set up.

I highly recommend Globird Energy!

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
ServicesElectricity, Gas and Solar Buy-Back
See all answers
1 comment
Globird Energy
GloBird E.Globird Energy
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Questions & Answers

Sam

Samasked

What should I do to transfer?

2 answers
Shaira Noshin
Shaira Noshin

Call them up and speak to the staff they will help you

Globird Energy
GloBird E.Globird Energy

Hi Sam,

Please give our friendly team a call on 133 456, or alternatively email us at CustomerService@globirdenergy.com.au, and we can assist you from there.

Thanks!

Anonymous762

Anonymous762asked

Dear Past customers of Globird, Does Globird have any exit fees?
Thank you in advance.

1 answer
Thomas F.
Thomas F.

No. According to my research, almost all energy companies don’t have that fee.

Anonymous762

Anonymous762asked

Please tell me, does Globird have any any exit fees?
Thank you in advance for your answer.

No answers

Get an answer from our members and Globird Energy representatives

Details

CategoryEnergy Providers
Services ProvidedElectricity, Gas and Solar Feed-In Tariffs

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