Got the wrong shoes
Ordered a pair of shoes. Shipping took 2 weeks and once got the shoes they were the complete wrong shoes. Then found out the shoes I ordered weren’t in stock
Glue refund policy
Glue stores business structure is terrible. Their refund process is the absolute worse and the company should become aware of how they are ripping customers off. Will never shop here again.
Questions & Answers
Is gluestore a criminal organization?
Are the products rip offs or are they authentic to the brand?
I ordered 3 jumpers on the store's web site and then I received a notice to come to pick up the goods when I arrived, the staff said I would get 2 first and 1 left because the store was over so I will accept it next time. Because I trusted the store, I didn't open my bag at that time until I left the store and I only had one. I went back to the store to ask right away but the staff said it was online and they didn't know about it then I sent an email to the store and they told me that their website was Overload and they will give me the answer as soon as possible. But this afternoon, when I received the mail to receive the other shirt, I asked about the shirt the previous day but when I sent the mail, I could not send the message with the phone. I feel very disappointed about the store's service and I hope to receive a satisfactory answer from the store soon.
Glue S.Glue Store
So we can clear up your order for you, please send us an email to email@example.com with your order number and details so we can further investigate.
We hope to hear from you soon!
Glue Store Customer Service
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands||Physical Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes||Yes|
|Free Standard Shipping Minimum Order Amount||A$50.00||A$50.00|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Variety of Labels||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes||Casual & Dress Shoes|
|Clothing Type||Activewear, General / Everyday and Swimwear||Activewear, General / Everyday and Swimwear|
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