Love this shop, great customer service.
I have been buying from this store for a while now. Never had any issues. Also I sent 2 items back as they were to big for me and got a refund fast.
Will not be ordering from Glue Store again.
Terrible customer service. Sent me a completely incorrect item, when I contacted them it took far too long to get a reply. They asked me to send the incorrect item back so they could exchange it for the right one. I had to specifically ask them to check if they had the item I ordered left in stock at which point they told me they had sold out store wide. I was eventually able to get a refund after a lot of back and forth. Reading these reviews I can see I'm one of many people that have been sent the incorrect items, I understand mistakes do happen every now and again but this appears far too often, with no processes being put in place to fix the problem. Will not be ordering from Glue Store again.
Questions & Answers
I ordered a few items (different orders over a month ago, I have emailed called and messaged no reply. All I want is for someone to contact me so I can either get refund or tell me where my items are
Is gluestore a criminal organization?
Are the products rip offs or are they authentic to the brand?
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands||Physical Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes||Yes|
|Free Standard Shipping Minimum Order Amount||A$50.00||A$50.00|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Variety of Labels||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes||Casual & Dress Shoes|
|Clothing Type||Activewear, General / Everyday and Swimwear||Activewear, General / Everyday and Swimwear|
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