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Glue Store
1.4 from 168 reviews · View Statistics

Reviews

1.0

6 reviews
5
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Got the wrong shoes

published

Ordered a pair of shoes. Shipping took 2 weeks and once got the shoes they were the complete wrong shoes. Then found out the shoes I ordered weren’t in stock

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceNot as advertised
Alex

AlexSydney, NSW

Incompetence at its finest

published
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOnline
Product AppearanceNot as advertised
Louise H.

Louise H.Greater Melbourne (Inner), VIC

Keep looking elsewhere - avoid at all costs!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
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Keira

KeiraHunter Region, NSW

  • 2 reviews
  • 1 like

Absolute DISGRACE of a company. NEVER AGAIN.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationCharlestown
SizingVery large
Product AppearanceNot as advertised

Glue refund policy

published

Glue stores business structure is terrible. Their refund process is the absolute worse and the company should become aware of how they are ripping customers off. Will never shop here again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOnline
SizingVery small
Product AppearanceNot as advertised
Jess

JessGreater Melbourne (Metropolitan), VIC

Will not be ordering from Glue Store again.

published

Terrible customer service. Sent me a completely incorrect item, when I contacted them it took far too long to get a reply. They asked me to send the incorrect item back so they could exchange it for the right one. I had to specifically ask them to check if they had the item I ordered left in stock at which point they told me they had sold out store wide. I was eventually able to get a refund after a lot of back and forth. Reading these reviews I can see I'm one of many people that have been sent the incorrect items, I understand mistakes do happen every now and again but this appears far too often, with no processes being put in place to fix the problem. Will not be ordering from Glue Store again.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceNot as advertised
1 comment
Glue Store
Glue S.Glue Store
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Questions & Answers

Ang

Angasked

Online store

I ordered a few items (different orders over a month ago, I have emailed called and messaged no reply. All I want is for someone to contact me so I can either get refund or tell me where my items are

1 answer
charlene
charlene

Dispute it through paypal before its too late

Dion

Dionasked

Glue Store

Is gluestore a criminal organization?

1 answer
charlene
charlene

Yes

Adam J.

Adam J.asked

Glue Store

Are the products rip offs or are they authentic to the brand?

1 answer
Sue M
Sue M

Authentic to the brand
Also saw same products we purchased at other retail stores....

Get an answer from our members and Glue Store representatives

Details

Compare both Glue Store
CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping YesYes
Free Standard Shipping Minimum Order Amount A$50.00A$50.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPayAfterPay
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeActivewear, General / Everyday and SwimwearActivewear, General / Everyday and Swimwear
Compare both Glue Store

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