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Glue Store
1.4 from 168 reviews · View Statistics

Reviews

2.0

4 reviews
4
(0)
3
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2
(0)
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Love this shop, great customer service.

published

I have been buying from this store for a while now. Never had any issues. Also I sent 2 items back as they were to big for me and got a refund fast.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationParramatta
SizingSlightly large
Product AppearanceAs advertised
timmy

timmyVictoria

not good customer service

published

Bought a track pants champion brand not worth the price very very poor quality. Customer service extremely bad sales person was ok but area manager was giving suggestions without looking on the problem on phone to invest more to buy product a razer. Its a present from my son for mothers day

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Locationfountain gate vic 3805
SizingTrue to size
Product AppearanceAs advertised

Return process is a big issue!

published

I bought a pair of socks online and they came to me with the security tag on them. Rang them the first time and they asked me to send it back to them and they’d express it straight back to me. About 2 weeks later they still hadn’t arrived, called them for the second and they were sitting on their desk, hadn’t even sent them off yet. Then they told me they’d express it to me for the second time and send me an email of the tracking number. Never received that email with the tracking number and over a week later I still hadn’t received my socks. Called them for a third time and I’m still unsatisfied with the service. Nothing has been resoveld yet and haven’t been compensated for this ridiculous amount of following up I’ve had to do.

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
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TrillyTina

TrillyTinaSydney, NSW

  • 3 reviews
  • 1 like

Beware of the return process!

published

I had ordered pair of shoes from Glue but sizing ran small. No packing slip either. I was told by representative first that as a Catch order, Catch should deal with it. Catch became involved and Glue then offered mail in return form. Sent through to address and, lo and behold, moved from address and returned to me by AusPost! Got no where from the exercise, wasted postage and now failing to respond to messages from both ends. Not impressed!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationCatch
SizingSlightly small
Product AppearanceAs advertised
See all Glue Store reviews

Questions & Answers

Ang

Angasked

Online store

I ordered a few items (different orders over a month ago, I have emailed called and messaged no reply. All I want is for someone to contact me so I can either get refund or tell me where my items are

1 answer
charlene
charlene

Dispute it through paypal before its too late

Dion

Dionasked

Glue Store

Is gluestore a criminal organization?

1 answer
charlene
charlene

Yes

Adam J.

Adam J.asked

Glue Store

Are the products rip offs or are they authentic to the brand?

1 answer
Sue M
Sue M

Authentic to the brand
Also saw same products we purchased at other retail stores....

Get an answer from our members and Glue Store representatives

Details

Compare both Glue Store
CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping YesYes
Free Standard Shipping Minimum Order Amount A$50.00A$50.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPayAfterPay
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeActivewear, General / Everyday and SwimwearActivewear, General / Everyday and Swimwear
Compare both Glue Store

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