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GMHBA Health Insurance

GMHBA Health Insurance

4.2 from 323 reviews · View Statistics
Listing monitored by GMHBA Health Insurance

Reviews

  • Value for Money
    3.1 (47)
  • Transparency
    3.2 (39)
  • Customer Service
    3.6 (46)
  • Claim Resolution Time
    • <1 week (15)
    • 1-2 weeks (6)
    • 2-4 weeks (2)
    • 1-2 months (1)
    • 3+ months (3)
  • Claim ApprovedYes (25) · No (3)
Previous
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Misleading Money Back Guarantee Claims

published
Value for Money
1/5
Transparency
1/5
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Lisam
Lisam
  • 8 reviews
  • 10 likes

Good policy zero customer service

published

I have been happy with cover but changing providers. I moved interstate and the updated policy had incomprehensible wording on ambulance cover. Emails went unanswered fir weeks unable to get thru on phone. Last time I had issue same deal, took weeks or emails and calls to fix a simple thing. Don't have the time.

Value for Money
4/5
Transparency
1/5
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kirbrit
kirbritSydney, NSW
  • 27 reviews
  • 20 likes

GMHBA - try cancelling!!!

published

Got email from GMHBA saying they're re-activating my account that I told them I cancelled after their ridiculous prices where expensive gaps still need to be paid.
Called them .. talked to someone after a wait. Got a load of questions as to why I'm cancelling. Suddenly he was having trouble hearing me when I persisted on the cancellation after he "offered" a lower rate. He hung up.
Rang back .. option 1 .. hung up
Rang back .. took option 2 to get around the hang ups .. got to the same point ... also having trouble hearing me .. hung up.
Nothing wrong with the phone. I don't think this mob wish to hear about cancellations. The "line" goes dodgy when the answer is no.

Incentivised Review No
Claim Made No
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VVV
VVV
  • 4 reviews
  • 5 likes

Terrible!

published
Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!
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Paul
Paul
  • 8 reviews
  • 12 likes

Good company slow each year with Tax Statements

published

Each year this fund is late collating statements for ATO last year was 21st of July 2021. Operator unhelpful when I enquired so I can do a tax return. Told me they were aiming for 8th of July but not really sure. Fund us ok just they put premiums up for existing members but gave new members 6 weeks free. They also didn’t rebate like some other funds due to Covid. Sadly I will have to change funds for a better deal.

Value for Money
2/5
Transparency
3/5
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Old boy
Old boyNarrabundah 2604, ACT
  • 3 reviews
  • 1 like

Good fund if Victorian based

published

I have been with GMHBA a long time. Great service and reasonably priced. However after heart surgery I received Pathology Bills close to $2,000 from Capital Pathology ( I am a ACT resident) ...GMHBA do not have a no fee agreement with them. Most funds do. Always confused whether Ambulance is covered or not. No confusion with most other funds. Would get a better deal with dental/specs if I lived in Vic. Anyway, I think they are a great fund but maybe not for ACT residents.

Value for Money
4/5
Transparency
4/5
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Kerry King
Kerry King Greater Melbourne (Outer), VIC
  • Verified

If I could give a negative score I would

published
Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!

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John
JohnGreater Melbourne (Metropolitan), VIC
  • Verified

Always peace of mind with GMHBA

published

Once I found GMHBA (who?) some 25 or more years ago (it is probably longer), we have stayed with the same Cover (Hospital and Extras) with confidence and satisfaction. I have never looked at what the 'others' may be offering since joining GMHBA. It feels to me like I am part of a family.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

  • Verified

Great organisation.

published

I have been with GMHBA for over 20 years. Easy claim submission and process. Website easy to use. Staff very easy to talk to and knowledgeable about claim details and policy content.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

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Darryl C.
Darryl C.South East Queensland, QLD
  • Verified

Happy with their medical cover

published
Value for Money
4/5
Transparency
5/5
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Review collected in partnership with GMHBA Health Insurance

  • Verified

Good to have affordable Health Cover Insurance

published

Good Value,
Yes lodged a claim, resolved within two weeks,
Been with GMHBA for about 15-20 years
We review each year or second year so to get the best deal
Happy this year to stay with GMHBA.

Incentivised Review No
Claim Made No
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Review collected in partnership with GMHBA Health Insurance

John
John
  • 3 reviews
  • 1 like
  • Verified

Membership has been a valuable asset over the years

published

30 years membership meant a lot of money laid out in the early years but several health issues in the past ten years means we have been adequately covered and peace of mind has been of enormous value.

Value for Money
4/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Health Insurance

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Leigh M.
Leigh M.Southwest, VIC
  • Verified

Too many rebateables.

published

On line claims excellent. Range of services covered too many and some of very doubtful medical efficacy Naturopathy is an extension of primitive medicine and is almost entirely un- substantiated.

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

bobfeatherston
bobfeatherstonPerth, WA
  • 2 reviews
  • Verified

Insurance works but working with head office is problematic

published

I have been with GMHBA for more than thirty years and have found their insurance works well in claiming for all of my medical requirements but when I have tried to claim for the remainder of my Connect Rewards I have found problem after problem. I think the web sit could be made a bit easier to navigate.

Value for Money
4/5
Transparency
4/5
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Review collected in partnership with GMHBA Health Insurance

Stuart
StuartGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like
  • Verified

Just another Insurer that takes and gives little in return.

published

Policy was not good value. A recent experience showed me that GMHBA offered me nothing more than my previous Insurer, I was extremely disappointed in the service provided. Not happy.

Value for Money
3/5
Transparency
2/5
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Review collected in partnership with GMHBA Health Insurance

Page 1 of 6

Questions & Answers

Lynette Rochow
Lynette Rochowasked

What am I covered for

No answers
Marlene K
Marlene Kasked

Does GMHBA cover some/all the cost of blood pressure monitors

No answers
Wilma S.
Wilma S.asked

Which A C T pathology groups do GMHBA have agreements with . I would like to join but have read reviews which Suggest ACT residents may be disadvantaged .thank you Wilma

2 answers
Old boy
Old boy

Capital Pathology has the bulk of the business in the ACT. Only a problem if you are hospitalised and lot of blood tests were done, as in my case. I am not sure if GMHBA has no fee agreements with others in the ACT.

Wilma S.
Wilma S.

Thanks for your response . Perhaps GMHBA could clarify this .

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Details

CategoryHealth Insurance
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  • AHIFC: GMH

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