1 photo
GMHBA Health Insurance

GMHBA Health Insurance

4.2 from 323 reviews · View Statistics
Listing monitored by GMHBA Health Insurance

Reviews

  • Value for Money
    3.1 (14)
  • Transparency
    3.0 (11)
  • Customer Service
    3.5 (12)
  • Claim Resolution Time
    • <1 week (5)
    • 2-4 weeks (1)
    • 3+ months (1)
  • Claim ApprovedYes (4) · No (1)
Previous
Clear all
Next
Paul
Paul
  • 8 reviews
  • 11 likes

Good company slow each year with Tax Statements

published

Each year this fund is late collating statements for ATO last year was 21st of July 2021. Operator unhelpful when I enquired so I can do a tax return. Told me they were aiming for 8th of July but not really sure. Fund us ok just they put premiums up for existing members but gave new members 6 weeks free. They also didn’t rebate like some other funds due to Covid. Sadly I will have to change funds for a better deal.

Value for Money
2/5
Transparency
3/5
Similar opinion? Write a review on ProductReview.com.au!
Old boy
Old boyNarrabundah 2604, ACT
  • 3 reviews
  • 1 like

Good fund if Victorian based

published

I have been with GMHBA a long time. Great service and reasonably priced. However after heart surgery I received Pathology Bills close to $2,000 from Capital Pathology ( I am a ACT resident) ...GMHBA do not have a no fee agreement with them. Most funds do. Always confused whether Ambulance is covered or not. No confusion with most other funds. Would get a better deal with dental/specs if I lived in Vic. Anyway, I think they are a great fund but maybe not for ACT residents.

Value for Money
4/5
Transparency
4/5
Similar opinion? Write a review on ProductReview.com.au!
Stuart
StuartGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like
  • Verified

Just another Insurer that takes and gives little in return.

published

Policy was not good value. A recent experience showed me that GMHBA offered me nothing more than my previous Insurer, I was extremely disappointed in the service provided. Not happy.

Value for Money
3/5
Transparency
2/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Jann
JannHunter Region, NSW
  • 3 reviews

Policy compares well but dodgy accounting problems

published

Reasonably priced policy. We usually pay annually, but with Covid issues, decided to go monthly. That got annoying, so we enquired re paying the balance of the year i.e. 9 months. Following month we recieved a dishonour fee from the bank. GMHBA had tried to withdraw 12 months payment for 9 months cover. Finally rectified that issue and paid for 1 month. The next month, same thing...dishonour fee, attempted payment for 12 months, this time for 8 months cover. We demanded they compensate both dishonour fees...so far only recieved one. Accounts dept need to let the left hand know what the right hand is doing. They get one more chance.

Value for Money
4/5
Customer Service
2/5
Similar opinion? Write a review on ProductReview.com.au!
Health Insurance

Find out how GMHBA Health Insurance compares to other Health Insurance

Know better, choose better.

Compare all
John
JohnGreater Melbourne (Outer), VIC
  • Verified

insurance ok private hospital In town is rubbish and and no other choice

published

It’s ok good there is a branch in town for us oldies otherwise it doesnt matter all Same or similar prices no one likes talking to a robot so that’s my waver

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Bruce W.
Bruce W.
  • 2 reviews
  • 1 like

Poor customer service

published

The GMHBA website had an issue whereby a member couldn't log in and this was an issue for over a month. Extremely poor customer service and no response to a telephone call and an email (sent over a month ago) asking for a comparison of the various levels of cover provided plus costs. Have subsequently changed providers for Private Health cover.

Value for Money
2/5
Transparency
2/5
Similar opinion? Write a review on ProductReview.com.au!
Macey
Macey
  • 2 reviews
  • 1 like

A very disappointing insurance.

published

I wasn't made aware of the waiting periods on dental check ups and xrays during the sale of the insurance.
I was hit with a massive bill and a decline on my health insurance card. I didn't even receive an apology from customer service. They weren't bothered in the slightest. I cancelled immediately and unfortunately was left massively out of pocket.

Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Super Funds Awards 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022.

Wendy Z.
Wendy Z.12 Jan 2022
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
credit-card-awards-2020
Australian Government Rebates & Incentives for Private Health Insurance

There are a number of government rebates, discounts, and additional charges that could apply to you when taking out private health insurance. We've outlined the main ones here so you don't have to dig through all the research yourself.

Nathan S.
Nathan S.7 Feb 2020
australian-government-rebates-incentives-for-private-health-insurance
Next
Cassandra
CassandraSydney, NSW
  • 18 reviews
  • 16 likes
  • Verified

Great people benefits good but bumpy claims process and short staffed on phones and in claims note...

published

Great until you claim about hospital admission.....issues with item numbers
Issues charging excess where didn't apply not sure what happened....?
Great staff but multiple problems claiming - item numbers argued about with surgery
Claims Process not aligned with surgeon caused angst with parties involved
Maybe not enough technical staff for claims enquiries ?.dont know
Staff very professional esp [name removed] is amazing and [name removed] too.
But.... claims process via email very bumpy lots of swings and roundabouts but this and that....
Issues contacting with long wait times 10 day wait for claiming minimum 15-20min wait on phone. Great people. High premiums.

Value for Money
3/5
Transparency
2/5
Similar opinion? Write a review on ProductReview.com.au!
RoseL
RoseL
  • 2 reviews
  • 1 like
  • Verified

Health Insurance is expensive and refunds are at best average.

published

I pay for Silver + Hospital which is top cover for seniors. For my recent hospitalisation I paid an excess ($250 being half of annual excess as I've had a previous admission this year). The GAP after Medicare and Health Fund refunds for my surgeon was more than half of the fee, and the GAP after refunds for my anaethetist was more than one third of the fee.
Health Insurance Premiums have increased markedly in recent years but despite paying more the refunds are growing expotentially. It is time the Health Funds lobbied the Government for changes that see premiums increasing less and refunds increasing more.
It is becoming less attractive for me to continue being insured when Public Hospital care is free!

Value for Money
3/5
Transparency
3/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Health Insurance

Find out how GMHBA Health Insurance compares to other Health Insurance

Know better, choose better.

Compare all
Eileen Kennedy
Eileen KennedyWestern District, VIC
  • Verified

Premiums keep rising and services reducing.

published

I have only used my plan for doctor visits and diagnostic testing, although I have used the extras package quite a bit. Claims are managed well at this level of us.

Value for Money
3/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

  • Verified

Pointless surveys

published

Private health insurance is not good value but a necessity.Slowly but surely the benefits diminishes as the premiums increase. All companies make it easy to sign up so pointless question.Claims are handled efficiently.I think about 6 or 7 years

Incentivised Review No
Claim Made Yes
Claim Resolution Time<1 week
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Trevor
TrevorSouthwest, VIC
  • Verified

Things that could be better

published

Have been with GMHBA for many years but do find that it is one of the more expensive funds and often out of pocket quite a bit - even when using GMHBA Dental etc. No major concerns really but high membership costs should reduce out of pocket expenses.

Value for Money
3/5
Transparency
3/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Health Insurance

Find out how GMHBA Health Insurance compares to other Health Insurance

Know better, choose better.

Compare all
  • Verified

Satisfied with previous contacts

published

Policy was obtained from a take over from the Druids Lodge
Detail posted back within a few days, polite phone handling when information required.
Since takeover form Druids Hospital benefits-approx. 20 years

Value for Money
4/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

  • Verified

Good but could be better!

published

Overall my policy is really good but I encountered problems with some stuff that every other health insurance covers and GMHBA won't cover a single dime for (example: sleep apnea machine). Also, I struggle to know my limits because they had "a problem in their system" for over a year now.

Value for Money
4/5
Transparency
4/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Adrian G.
Adrian G.Southwest, VIC
  • 3 reviews

Improved Dental Benefits for all.

published
Value for Money
4/5
Transparency
4/5
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 2

Questions & Answers

Lynette Rochow
Lynette Rochowasked

What am I covered for

No answers
Marlene K
Marlene Kasked

Does GMHBA cover some/all the cost of blood pressure monitors

No answers
Wilma S.
Wilma S.asked

Which A C T pathology groups do GMHBA have agreements with . I would like to join but have read reviews which Suggest ACT residents may be disadvantaged .thank you Wilma

2 answers
Old boy
Old boy

Capital Pathology has the bulk of the business in the ACT. Only a problem if you are hospitalised and lot of blood tests were done, as in my case. I am not sure if GMHBA has no fee agreements with others in the ACT.

Wilma S.
Wilma S.

Thanks for your response . Perhaps GMHBA could clarify this .

See all GMHBA Health Insurance questions

Get an answer from our members and GMHBA Health Insurance representatives

Details

CategoryHealth Insurance
Visit official website
  • AHIFC: GMH

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.