Once I found GMHBA (who?) some 25 or more years ago (it is probably longer), we have stayed with the same Cover (Hospital and Extras) with confidence and satisfaction. I have never looked at what the 'others' may be offering since joining GMHBA. It feels to me like I am part of a family.

I have been with GMHBA for over 20 years. Easy claim submission and process. Website easy to use. Staff very easy to talk to and knowledgeable about claim details and policy content.

My policy has always been nearly perfect- Dental benefits not so good-don’t keep up with inflation, not the best with benefits. All other areas excellent ie Physio/Chiro/ Remedial Massage/ Acupuncture/ Optical/Podiatry and others. Unfortunately the ULTRA Extra is not available anymore and with 80% payout it’s been so good. New plans give 75% payout but premium is less...may consider swapping policy to Gold...would need to do the Maths. No dramas lodging claims, always extremely helpful courteous staff, very professional. Been with GMHBA now fo...

Good Value,
Yes lodged a claim, resolved within two weeks,
Been with GMHBA for about 15-20 years
We review each year or second year so to get the best deal
Happy this year to stay with GMHBA.

30 years membership meant a lot of money laid out in the early years but several health issues in the past ten years means we have been adequately covered and peace of mind has been of enormous value.

On line claims excellent. Range of services covered too many and some of very doubtful medical efficacy Naturopathy is an extension of primitive medicine and is almost entirely un- substantiated.

I have been with GMHBA for more than thirty years and have found their insurance works well in claiming for all of my medical requirements but when I have tried to claim for the remainder of my Connect Rewards I have found problem after problem. I think the web sit could be made a bit easier to navigate.

..The local Warrnambool Office of GMHBA has always very helpful and pleasant. One of our reasons for being with GMHBA is this local face to face access. The range of refunds available are at least comparable with other funds and the transparency is excellent.

I have found over the years that GMHBA has given good value. However on the prognosis that you only get what you pay for I have always had top hospital cover that has worked fairly well for me. I am not sure how long I have been with GMHBA but is many years.

Very good value.
Excellent time frame for claims.
A long, long time!
Nothing else to say at this point in time. Ridiculous to have the rule of having at least thirty words when all is covered above.

Good staff who are always helpful. Dental cover minimal.
Would like to see a comparison with other insurance companies comparing apples with apples.
Will review costs inApril 2020 to decide on future insurance

Bit complicated - hard to follow options. Not sure any more. I am considering dropping out all together now.
Claiming is great with f to f people to help you.

Joined in 1995

Fairly good. Yes
Instant hicaps
10 months this time. Previously a long time member till a new job in 1996 paid for it with MHB. Unhappy with Bupa so have returned.

I have been a member of GMHBA since joining as a single in 1983. Since then my wife and children have been added and always had good cover and service

Not sure it is good value. We trust GMHBA to be doing the right thing by us. Claims are always processed quickly and efficiently. We have been with GMHBA approx

Have been with GMHBA over 10 yrs. Hard to compare with other insurers, although I think my rate is similar to others.
I claim online and find it very easy to complete

It is getting very expensive we have been with this company for nearly 60 years. The last claim we had was very slow nearly three months to get the refund

I think policy is quite good value all claims have been dealt with quite quickly and never seem to have had any problemshave been with Gmhba years not sure how long

We've been with this company for many years and the main advantage is the ease when dealing with queries or claims. You ring the number and get a person who always helps. It's quite confusing these days as to what your're covered for, as as far as our policy being economical, I'm not really sure. I think the changes the Government has made has just made the policies more confusing.

Easy to set up. They don't disclose every item you can claim, so you must call them and ask, which then needs to be double checked with "anonymous department upstairs" before letting you know if you can claim an item. Otherwise it is easy to claim online. Claims are paid swiftly. I have been with this insurance for more than 20 years.