We are very happy with our policy as it covers us very well with the issues I have had over the past couple of years.
All claims have been dealt with very promptly and have not had any issues.
Have been a member for approx 20 years and happy with the professional manner of the staff.

The policies are good value and easy to set up and change as needed.
Telephone stall are always most helpful and knowledgeable.
We have been with GMHBA since 2005, when we changed from Medibank Private.
We have a Singles Policy each to suit are separate needs.

Good value Cover & inclusions, easy to communicate with actual staff/persons. Easy re Claims with good actions taken & resolved = satisfied customers over our years with GMHBA & would recommend for Overall Cover Hospital/Medical.

A wide range of policies at very competitive prices. Excellent customer service and easy to set up a policy and claims. Any queries are answered promptly. We have been with GMHBA for about 3 years now.

The policy is good value. The staff in the office at Hoppers Crossing were wonderful. They explained everything and helped us with the best policy appropriate for us. Unfortunately the office is no longer here , that’s the only thing we are not happy with. We’ve been with them for 5 years.

Extras good value but unable to claim exercise classes etc because I have had this policy for a long time, approx 22 yrs. very easy to set policy up. Staff helpful.

I think my policy is good value for money. I have been with GMHBA for around one year and have no complaints. The amount paid for my dental treatment is very good. Thank you.

As stated above we have been members for a long time , the claim system which is now " online " is a big improvement on the old system of filling out forms and posting it in .

During the pandemic and stood down from work GMHBA offered me a hold on payments which I accepted, but when I needed surgery, just one phone call to the helpful staff at GMHBA I was able to get my surgery with all benefits. I honestly don't know what I would have done if it had not been for them. I would encourage everyone to join GMHBA.

What is seldom pointed out is that GMHBA is part of a coalition of 5 health unsurers including Defence Health. It is no fly by night organisation. The only way it can be better, actually, is if one lives in Victoria where it is based. This is a good deal especially for Dentistry. I wish it could set up facilities in other states. Nonetheless, it is terrific. As a not for profit facility they do listen to their members. Additionally they are very good value. I have done the rounds of the biggies, as I grew older and became pension dependent. I can guarantee it.

Have no problems for many years, not sure if it is the cheapest Extras but probably close. Good service if I call them none of this offshore contact centre rubbish.

Been with GMHBA 20+ years. Few claims early on but more as we got older. Don't know what we'd have done without GMHBA when we needed it most. Always excellent!

Good value, over the years we have made many claims from within Australia and overseas. Always resolved quickly. Been with GMBA since 1960. As I get older our long term membership is much appreciated.

I am not sure but a few years more than 15 years as my previous Health Insurance Goldfields in Perth closed and I had to choose another one and I chose GMHBA

Transferred to GMHBA around 10 years ago. Rates are very competitive and rebates better than the major insurer we previously used. Any phone queries have always been answered with politeness and competence. Claims via mail are processed quickly. Couldn’t be happier, and always happy to recommend to others

Value for money
Easy to upload a receipt and claim direct to our bank a/c
Been with GMHBA a very long time
I feel its much easier to work online for all information and also have found the chat line wonderful to answer my questions.

found that the staff were very helpful when i was wanting to change my health insurance and they weren't pushy like some other companies
they also answered all my questions so it was easy to understand

I have been with GMHBA for 10+ years, claiming some extras but a year ago was questioning whether to continue with hospital cover; and then I had a nasty fall and suffered multiple fractures... very nasty. Thank goodness for GMHBA for covering all my hospital and rehab. expenses. And the came the diagnoses of Parkinson's Disease. Thanks to GMHBA, I am having physiotherapy and voice therapy. This new world of Parkinson's is quite scary but having the support of this health fund eases the anxiety. Excellent value.

I have at times had poor health. I have never had a issue with any claims that I can remember. Whenever I speak to someone they are always very polite and helpful. Whilst it is a huge battle to pay for premium there is no way I would consider to change it. My father actually fitted out the first office and was a member all his life. I have been very proud to still be a member.

Great policy at highest level without pregnancy cover. Local eyewear outlet is excellent. Recent knee replacement covered without excess for surgeon. Has dental affiliates too. I recomme d this product highly.