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GMHBA Health Insurance

GMHBA Health Insurance (page 2 of 9)

4.1 from 321 reviews · View Statistics
Listing monitored by GMHBA Health Insurance

Reviews

  • Value for Money
    3.9 (67)
  • Transparency
    4.1 (61)
  • Customer Service
    4.2 (67)
  • Claim Resolution Time
    • <1 week (25)
    • 1-2 weeks (14)
    • 2-4 weeks (3)
    • 3+ months (4)
  • Claim ApprovedYes (48) · No (4)
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George D.
George D.Victoria
  • 2 reviews

Perfect for a retired couple living in regional Victoria

published

Great policy at highest level without pregnancy cover. Local eyewear outlet is excellent. Recent knee replacement covered without excess for surgeon. Has dental affiliates too. I recomme d this product highly.

Value for Money
5/5
Transparency
5/5
Siew-Hoon
Siew-HoonGreater Melbourne (Outer), VIC
  • Verified

An expensive necessity

published

Compared to other policies, at last review , it appears as good as or better than others . I have been with GMHBA for approximately 40 years and have found my dealings better than satisfactory

Value for Money
4/5
Transparency
5/5
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Review collected in partnership with GMHBA Health Insurance

creecy
creecySouthwest, VIC
  • Verified

We are happy

published

It is a local fund
The profits could/should keep our premiums lower

The phone system is slow ,which can be annoying, an update colin breed slow phone

Update on the net would be good

Incentivised Review No
Claim Made Yes
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Review collected in partnership with GMHBA Health Insurance

Denny
DennySouth East Queensland, QLD
  • 5 reviews
  • Verified

Great policy

published

Policy is good value for money
We have lodged claims and refund was speedy and easily lodged over the phone
Have been with this company for 2 years and have not had any worries

Incentivised Review No
Claim Made Yes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

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Shaw M
Shaw MSouth East Queensland, QLD
  • 2 reviews
  • Verified

A very good and useful support.

published

# We have been with GMHBA for nearly 8 years !
# We were assisted in setting up our policy by a broker and it has been very good value.
# All claims have been met very promptly and all queries answered efficiently.

Incentivised Review No
Claim Made Yes
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Review collected in partnership with GMHBA Health Insurance

Patto
PattoGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

Have always felt comfortable with it

published

Amember from the 1970's (IOOF-GMHBA) My family-Daughter's family loyal 50 yrs. Meant nothing.Daughter recently refused support-operation deemed not covered. Someone in ‘Authority’ could've shown compassion. It's about people Not money

Value for Money
4/5
Transparency
4/5
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Review collected in partnership with GMHBA Health Insurance

Lynne
Lynne
  • 3 reviews
  • 2 likes
  • Verified

Yes, GMHBA is very necessary.

published

Yes, I feel my policy is good value, it would surely have been easy to set up, I have been with GMHBA since I first started working, I have lodged claims over the years and they were resolved immediately,

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

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Jan
JanSouth East Queensland, QLD
  • 2 reviews
  • Verified

We have no problems at all with GMHBA. Continue the great service.

published

We have been able to put in claims for Dental, Optical and pharmacy receipts. All claims have been received with GMHBA with immediate results. We have been with GMHBA for 2 years and very happy with continued service.

Claim Made Yes
Plan CoverageHospital and extras
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

The reviewer stated that an incentive was offered for this review

  • Verified

Happy

published

We have no problems with GMHBA
All claims have been processed at hospital level. Had some out of pocket expenses
I like our policy as it covered us for everything but pregnancy.

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

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Penelope
PenelopePerth, WA
  • Verified

Perfect for me & family

published

This policy is what we were looking for and unfortunately our previous fund was not as good. Claiming is easy rebates are excellent highly recommend to our friends and family

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Trevor
TrevorGreater Melbourne (Inner), VIC
  • Verified

We all need Hospital Benefits

published

I am about to go and see a specialist about my knee that has become very painful / arthritis over a number of years and I have been waiting for the stem cell research to be completed as I do not want a full knee construction, so I am hoping it is covered by GMHBA, as I have been a member for over 40 years.

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Keith
KeithSouthwest, VIC
  • 2 reviews
  • Verified

Geelong’s own, who does it very well!

published

Very happy with value, service and culture of the organisation. Always recommend. Very much part of Geelong community and supports many worthwhile endeavours. That’s all we really need to say.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Health Insurance

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jelborough
jelboroughSouthwest, VIC
  • 2 reviews
  • Verified

very happy

published

My policy suits our needs and wants have been happy with enquires and excellent customer service regarding our claims I have a member of GMHBA my claims have had the same day turn around if not a phone call response has happened nearly all the time. I only have had an excellent experience with GMHBA

Incentivised Review No
Claim Made Yes
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Review collected in partnership with GMHBA Health Insurance

  • Verified

Not sure

published

Easy to use and good to use has been easy to make an offer have been with GMA for a few years with great results and for years to come

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Bob
BobSouthwest, VIC
  • Verified

Great friendly detailed service provider

published

It is great value taking into account all the options & potential medical issues.
It only took days to resolve and payback the claim
I / my family have been members for 25 + Years

Incentivised Review No
Claim Made Yes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

  • Verified

Always extremely helpful and happy staff willing to help you with whatever your query is. Great

published

Do not have anything to say we are just very happy whenever I have to ring the staff are always extremely polite and helpful, never have any intention of going to i-select to find another private health care we will stick with the one that we have been with for many years actually we were originally members with Druids which GMHBA took over.

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Andrew
AndrewWestern District, VIC
  • Verified

Am a Loyal Customer of GMHBA

published

I have been with GMHBA for 30 years and have always had great customer service, The policies are competitive and sometimes with Corporate Extras, Better refunds.Could not recommend highly enough !

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Debra
DebraGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 1 like
  • Verified

I only have extras but as it’s top cover I am very pleased with my out of pocket expense

published

I have been a member for quite along time and don’t plan on leaving anytime soon so I will continue with this membership. If I find a better job with a good pay rate I would consider adding hospital

Value for Money
4/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Lagb
LagbVictoria

No environmental commitment

published

While other health insurance companies are divesting away from the fossil fuel industry, GMHBA has made no such commitment. I will be changing to a different fund by April 1 if no environmental commitment is made by GMHBA

Incentivised Review No
Claim Made No
Bruce W.
Bruce W.
  • 2 reviews
  • 1 like

Poor customer service

published

The GMHBA website had an issue whereby a member couldn't log in and this was an issue for over a month. Extremely poor customer service and no response to a telephone call and an email (sent over a month ago) asking for a comparison of the various levels of cover provided plus costs. Have subsequently changed providers for Private Health cover.

Value for Money
2/5
Transparency
2/5
Macey
Macey
  • 2 reviews
  • 1 like

A very disappointing insurance.

published

I wasn't made aware of the waiting periods on dental check ups and xrays during the sale of the insurance.
I was hit with a massive bill and a decline on my health insurance card. I didn't even receive an apology from customer service. They weren't bothered in the slightest. I cancelled immediately and unfortunately was left massively out of pocket.

Value for Money
1/5
Transparency
1/5
Cassandra
CassandraSydney, NSW
  • 17 reviews
  • 15 likes
  • Verified

Great people benefits good but bumpy claims process and short staffed on phones and in claims note...

published

Great until you claim about hospital admission.....issues with item numbers
Issues charging excess where didn't apply not sure what happened....?
Great staff but multiple problems claiming - item numbers argued about with surgery
Claims Process not aligned with surgeon caused angst with parties involved
Maybe not enough technical staff for claims enquiries ?.dont know
Staff very professional esp [name removed] is amazing and [name removed] too.
But.... claims process via email very bumpy lots of swings and roundabouts but this and that....
Issues contacting with long wait times 10 day wait for claiming minimum 15-20min wait on phone. Great people. High premiums.

Value for Money
3/5
Transparency
2/5
Troublemaker
Troublemaker
  • 2 reviews

I don't do reviews but they are OK

published

Only doing this to stop the annoying pop-ups that keep appearing on my machine.
You want 30 words well here goes - ten nine eight seven six five four three two one.

Value for Money
4/5
Transparency
3/5
  • Verified

Happy customer

published

Can't remember when I joined, but I am more than happy with my GMHBA membership - claims are always handled promptly. My only problem is following the on line claims system so have reverted to hard copy.

Value for Money
4/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

  • Verified

Very Happy

published

I feel I am getting good value and making claims is very easy.
Claims are paid into my bank and very quick to resolve
I have been with GMHBA for at least 15 years

Value for Money
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with GMHBA Health Insurance

Page 2 of 9

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