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GMHBA Health Insurance

GMHBA Health Insurance (page 2 of 13)

4.2 from 315 reviews · View Statistics

Reviews

  • Value for Money
    4.4 (56)
  • Transparency
    4.6 (53)
  • Customer Service
    4.7 (56)
  • Claim Resolution Time
    • <1 week (25)
    • 1-2 weeks (14)
    • 2-4 weeks (3)
    • 3+ months (3)
  • Claim ApprovedYes (48) · No (2)
Previous
Next
  • Verified

We only have top extras cover but believe it very good value

published

Value for money
Easy to upload a receipt and claim direct to our bank a/c
Been with GMHBA a very long time
I feel its much easier to work online for all information and also have found the chat line wonderful to answer my questions.

Incentivised ReviewNo
Claim MadeNo
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Review collected in partnership with GMHBA Health Insurance

  • Verified

very helpful staff

published

found that the staff were very helpful when i was wanting to change my health insurance and they weren't pushy like some other companies
they also answered all my questions so it was easy to understand

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

  • Verified

I am more than happy with GMHBA

published

I have been with GMHBA for 10+ years, claiming some extras but a year ago was questioning whether to continue with hospital cover; and then I had a nasty fall and suffered multiple fractures... very nasty. Thank goodness for GMHBA for covering all my hospital and rehab. expenses. And the came the diagnoses of Parkinson's Disease. Thanks to GMHBA, I am having physiotherapy and voice therapy. This new world of Parkinson's is quite scary but having the support of this health fund eases the anxiety. Excellent value.

Value for Money
Transparency
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Chris E
Chris E
  • 4 reviews
  • 1 like
  • Verified

I have never had a issue with GMHBA

published

I have at times had poor health. I have never had a issue with any claims that I can remember. Whenever I speak to someone they are always very polite and helpful. Whilst it is a huge battle to pay for premium there is no way I would consider to change it. My father actually fitted out the first office and was a member all his life. I have been very proud to still be a member.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

George D.
George D.Victoria
  • 2 reviews

Perfect for a retired couple living in regional Victoria

published

Great policy at highest level without pregnancy cover. Local eyewear outlet is excellent. Recent knee replacement covered without excess for surgeon. Has dental affiliates too. I recomme d this product highly.

Value for Money
Transparency
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Siew-Hoon
Siew-HoonGreater Melbourne (Outer), VIC
  • Verified

An expensive necessity

published

Compared to other policies, at last review , it appears as good as or better than others . I have been with GMHBA for approximately 40 years and have found my dealings better than satisfactory

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

creecy
creecySouthwest, VIC
  • Verified

We are happy

published

It is a local fund
The profits could/should keep our premiums lower

The phone system is slow ,which can be annoying, an update colin breed slow phone

Update on the net would be good

Incentivised ReviewNo
Claim MadeYes
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Review collected in partnership with GMHBA Health Insurance

Denny
DennySouth East Queensland, QLD
  • 5 reviews
  • Verified

Great policy

published

Policy is good value for money
We have lodged claims and refund was speedy and easily lodged over the phone
Have been with this company for 2 years and have not had any worries

Incentivised ReviewNo
Claim MadeYes
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Review collected in partnership with GMHBA Health Insurance

Shaw M
Shaw MSouth East Queensland, QLD
  • 2 reviews
  • Verified

A very good and useful support.

published

# We have been with GMHBA for nearly 8 years !
# We were assisted in setting up our policy by a broker and it has been very good value.
# All claims have been met very promptly and all queries answered efficiently.

Incentivised ReviewNo
Claim MadeYes
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Review collected in partnership with GMHBA Health Insurance

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Patto
PattoGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

Have always felt comfortable with it

published

Amember from the 1970's (IOOF-GMHBA) My family-Daughter's family loyal 50 yrs. Meant nothing.Daughter recently refused support-operation deemed not covered. Someone in ‘Authority’ could've shown compassion. It's about people Not money

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Lynne
Lynne
  • 3 reviews
  • 2 likes
  • Verified

Yes, GMHBA is very necessary.

published

Yes, I feel my policy is good value, it would surely have been easy to set up, I have been with GMHBA since I first started working, I have lodged claims over the years and they were resolved immediately,

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Jan
JanSouth East Queensland, QLD
  • 2 reviews
  • Verified

We have no problems at all with GMHBA. Continue the great service.

published

We have been able to put in claims for Dental, Optical and pharmacy receipts. All claims have been received with GMHBA with immediate results. We have been with GMHBA for 2 years and very happy with continued service.

Claim MadeYes
Plan CoverageHospital and extras
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The reviewer stated that an incentive was offered for this review

  • Verified

Happy

published

We have no problems with GMHBA
All claims have been processed at hospital level. Had some out of pocket expenses
I like our policy as it covered us for everything but pregnancy.

Incentivised ReviewNo
Claim MadeNo
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Review collected in partnership with GMHBA Health Insurance

Penelope
PenelopePerth, WA
  • Verified

Perfect for me & family

published

This policy is what we were looking for and unfortunately our previous fund was not as good. Claiming is easy rebates are excellent highly recommend to our friends and family

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Trevor
TrevorGreater Melbourne (Inner), VIC
  • Verified

We all need Hospital Benefits

published

I am about to go and see a specialist about my knee that has become very painful / arthritis over a number of years and I have been waiting for the stem cell research to be completed as I do not want a full knee construction, so I am hoping it is covered by GMHBA, as I have been a member for over 40 years.

Incentivised ReviewNo
Claim MadeNo
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Review collected in partnership with GMHBA Health Insurance

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Page 2 of 13
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Questions & Answers

Wilma S.
Wilma S.asked

Which A C T pathology groups do GMHBA have agreements with . I would like to join but have read reviews which Suggest ACT residents may be disadvantaged .thank you Wilma

2 answers
Old boy
Old boy

Capital Pathology has the bulk of the business in the ACT. Only a problem if you are hospitalised and lot of blood tests were done, as in my case. I am not sure if GMHBA has no fee agreements with others in the ACT.

Wilma S.
Wilma S.

Thanks for your response . Perhaps GMHBA could clarify this .

Carol W.
Carol W.asked

Is GMHBA refunding extras to policy holders not used during COVID?

3 answers
John
John

Perhaps a rethink on the way this question is asked may help - at least me - especially the reference to COVID
I am not aware of what may be suggested here
What exactly has prompted this question?
Is their murmuring within the ranks I know nothing about?

Carol W.
Carol W.

There was a mention on Channel 7 last week that some health funds were refunding portions of unused extras on policies during 2020.

John
John

Thanks. It is now dawning on me as to your intent ... don't follow those type of sensational Public Affairs TV shows
My response: Why expect a refund?
What about 'normal' years when 'we' don't use all of our 'entitlements'
So, why should we cry foul just because we have a political lockdown?

I did not receive a full Extras refund fr GMHBA on new spectacles, as I did not think to check if my wife had claimed earlier in the same year (mine was at a considerable cost - three sets of specs: general, reading and 'required' prescription sun glasses (early cataracts developing). If I had just held out till the new Extras year rolled over ... !

Would be nice to be able to claim 'certain extras' to support specific medical conditions, in my case, a quality BP monitor
My long history of cardiac claims (GMHBA) would surely have given some value where our GMHBA Extras have generally (I think) been on the moderate side. Not sure how this could be manageable without an even greater admin burden on the Health Fund

And where do you stop like, a no-claim bonus where we don't use our Hospital cover for any year?

On my care insurance I recently had an automatic refund of approx $250, all because I had just included one of my daughters (aged 45) as another authorized driver (not a full-time driver). I was not under any penalties on that policy, although her no-claim accident history counted towards that $250.

My only point here is flexibility if possible at all, and every case on its merit and loyalty. Thank you. John

Elke
Elkeasked

Is varicose vein treatment covered in the Bronze Plus Insurance package? It is not clear. It does not mention veins, only blood.

1 answer
Jann
Jann

Try ringing them on their 13hundred number and asking.

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