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GMHBA Health Insurance

GMHBA Health Insurance (page 3 of 3)

4.2 from 322 reviews · View Statistics
Listing monitored by GMHBA Health Insurance

Reviews

4.6
73 reviews
  • Value for Money
    4.2 (53)
  • Transparency
    4.5 (51)
  • Customer Service
    4.7 (55)
  • Claim Resolution Time
    • <1 week (37)
    • 1-2 weeks (18)
    • 2-4 weeks (3)
    • 1-2 months (1)
    • 3+ months (4)
  • Claim ApprovedYes (73) · No
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Rod Shepherd
Rod ShepherdGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Great service from GMHBA

published

GMHBA have by far the best call centre and provide accurate information regarding all aspects of their support and services covered by the policy. It would be very hard to move away from a team that provide this level of service.

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Review collected in partnership with GMHBA Health Insurance

Bill Soong
Bill SoongGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Friendly staff and refund claim service actioned promptly

published

Yes the policy is of good value and was easy to set up,
Our claims have been processed immediately and payment made into our bank account the next business day.
We have had the policy for 12 months (changed from another provider that we were with for 30 years)

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Review collected in partnership with GMHBA Health Insurance

MAF
MAFSouthwest, VIC
  • 2 reviews

Refund transaction

published

As usual, the staff member was friendly and prompt in servicing my refund claim transaction. All was promptly and efficiently handled in about 5 minutes. I did not have to wait as there was a vacant officer who greeted me as I entered.

MAF
MAF

Yes, I wrote this review, Peter Ferguson

  • Verified

Pleasant surprise

published

This year for the first time I made a claim on my hospital insurance. I knew that there was money from the now discontinued rewards program to put towards the excess but was very pleasantly surprised to be sent a refund, also from the rewards program - without any paperwork or fuss - for the excess on the anaesthetist's bill and a pathology bill.

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Review collected in partnership with GMHBA Health Insurance

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Kel
KelSouthwest, VIC
  • 3 reviews
  • Verified

Happy customer

published

Yes
Lodged a claim customer service in Geelong was ringing me to update where claim was as I was waiting for hospital to lodge paperwork

The only issue I have is I have 2 member numbers one being extras with family and one being hospital on my own, Ive registered the extras online with my email address not realising that I cannot register my hospital membership online using the same email address. Im not going to create a new email address purely for hospital membership online but thought you should know as it would be good to have this option online for me to check progress of claims rather than ringing up all the time

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Review collected in partnership with GMHBA Health Insurance

  • Verified

GMHBA Performance

published

Positive on all counts. Very friendly member interface. Clearly respected by hospitals and throughout the industry. Outstanding interest in members' general health maintenance and life style.
20 years plus with GMHBA.

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Review collected in partnership with GMHBA Health Insurance

Ronald Pentland
Ronald PentlandGreater Melbourne (Outer), VIC
  • Verified

Recent dealings with GMHBA have been excellent

published

I think this is my 4th or 5th year with GMHBA I was recommended to them by my relative
My claims have been settled with no hassles, but due to Government cuts Doctors extra charges are making it harder to find the finance

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Review collected in partnership with GMHBA Health Insurance

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Graeme W
Graeme WGreater Melbourne (Outer), VIC
  • Verified

I'm Staying

published

My hospital insurance has been with GMHBA for several years now. I have always found the staff to be helpful. As they are one of the few mutual funds remaining in Australia, I will be staying.

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Review collected in partnership with GMHBA Health Insurance

Hayden McKellar
Hayden McKellarWestern District, VIC
  • Verified

Health Insurance - Life's expensive necessity

published

What the hospital cover was not really a good fit for our needs but it was all we were able to afford on a pension, so had to drop after over 40 years of coverage. The extras policy assists in meetings the costs of we need but sometimes the gap amount calls into question of money-for-value of the policy.

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Review collected in partnership with GMHBA Health Insurance

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brooklans
brooklansGrovedale
  • 3 reviews
  • Verified

Outstanding service, great value

published

I should have moved to gmhba a long time ago. The staff are terrific sought to know my needs and packaged accordingly no problems with refunding processes ease of access to the office

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Review collected in partnership with GMHBA Health Insurance

Peter L
Peter LPerth, WA
  • Verified

No intention to switch funds.

published

Have been with GMHBA for many years. Don't know for how long. We are very happy with the benefits and service GMHBA provides. Have had many and varied claims including major hospital and there have never been any issues.

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Review collected in partnership with GMHBA Health Insurance

Terrence Gilbert
Terrence GilbertMurray Region, NSW
  • Verified

Simple to deal with

published

I have been a member for well over 10 years now ans suffered my fair share of illness requiring surgery and hospital stays, coverage has never been an issue with them and all bills paid without question

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Review collected in partnership with GMHBA Health Insurance

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Val
ValSouthwest, VIC
  • 11 reviews
  • 4 likes
  • Verified

Dental Benefits are not enough

published

So far the medical side of my policy has been very good but I am considering if I need to have Extras cover.
The rebate on my dental bills have been really poor, even though they were supposed to be increased in the new policies.

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Review collected in partnership with GMHBA Health Insurance

Jane Hattwell
Jane HattwellGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

I like gmhba

published

Gmhba is valuable and they respond quickly on the phone when I have a question. We got a fair amount back for my daughters braces and I like being able to pay monthly

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Review collected in partnership with GMHBA Health Insurance

Donte
DonteGreater Melbourne (Outer), VIC
  • Verified

No surprises.

published

We have been with GMHBA for a long, long time. Always had top hospital and top extras. Recent years we have had a few health issues that go with age and they resulted in 4 major surgeries and many specialists visits. Everything was explained and made easy to understand by GMHBA. Very quick refunds.

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Review collected in partnership with GMHBA Health Insurance

  • Verified

Good but could be better!

published

Overall my policy is really good but I encountered problems with some stuff that every other health insurance covers and GMHBA won't cover a single dime for (example: sleep apnea machine). Also, I struggle to know my limits because they had "a problem in their system" for over a year now.

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Review collected in partnership with GMHBA Health Insurance

Michael Fitz-Gerald
Michael Fitz-GeraldGreater Melbourne (Metropolitan), VIC
  • Verified

great service

published

It's great value for our family. so easy to use, fast process for claim. It is so easy to set up.
We lodged a claim via gmhab app, it only took 2 days to get our claim. most time is instant money back from the clinics.
We have been with GMHBA for almost 40 years. will not leave without this insurance.

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  • Verified

excellent

published

been with GMHBA 15 years and others since 1965. Originally found to be cheaper than others. Have received excellent service particularly in the last 7 years with much illness and never a complaint from the fund and have had comment to the effect that it is at the top of the list for looking after the members.

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Janine O'Callaghan
Janine O'CallaghanMurray Region, NSW
  • Verified

Long time

published

That long ago when I set it up I can not remember.
Not that long now all on line
I can not remember how long I have been with GMHBA - well before online claims as I had to travel to Bendigo to do my claims.

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Review collected in partnership with GMHBA Health Insurance

Deb Fowkes
Deb FowkesGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Can't live without you

published

Whenever l call up a real people actually answer, they are extremely helpful and always make sure you are happy with their response. Claims are made really easy. Good value for money

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Review collected in partnership with GMHBA Health Insurance

Kate P
Kate PSouth East Queensland, QLD
  • 4 reviews
  • Verified

Really good extras benefits.

published

Have been with GMHBA for many years and no complaints at all. Have always found them easy to deal with and whenever I make a claim anywhere, the payees always comment on how good my benefits are compared to their other clients.

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Review collected in partnership with GMHBA Health Insurance

Jennifer Singe
Jennifer SingeCentral Highlands and Goldfields, VIC
  • Verified

most helpful

published

No policy is good value anymore! there is always too much gap for the person who actually pays for health insurance
the claims are quick and painless
probably more than a decade, I am not specifically sure
how long I have been with GMHBA

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Review collected in partnership with GMHBA Health Insurance

Anonymous762
Anonymous762Victoria
  • 25 reviews
  • 15 likes

Good Insurance Provider, in my experience.

published

This review is my honest opinion. I felt that the service was good value for money. I am glad that I went with them, as an insurance company. I made a hospital claim, and it went through successfully . My parents employed them for my dental health, (extras), with great satisfaction, when I was a child. I have received excellent customer service on the phone and excellent customer service in person at the office, so far. I have been with them for roughly twenty four years.

* GMHBA have a well organised and attractive office in Geelong.

* GMHBA's pamphlets easily available in their office to inform you of your policy details.

* I love the fact that GMHBA is not for profit. This means more money goes to the members.

Insurance claim madeYes
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