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GMHBA Health Insurance

GMHBA Health Insurance

4.2 from 317 reviews · View Statistics
Listing monitored by GMHBA Health Insurance

Reviews

  • Value for Money
    3.9 (93)
  • Transparency
    4.2 (84)
  • Customer Service
    4.4 (94)
  • Claim Resolution Time
    • <1 week (40)
    • 1-2 weeks (20)
    • 2-4 weeks (3)
    • 1-2 months (1)
    • 3+ months (6)
  • Claim ApprovedYes (73) · No (3)
Previous
Next
VVV
VVV
  • 4 reviews
  • 3 likes

Terrible!

published
Value for Money
Transparency
Paul
Paul
  • 5 reviews
  • 8 likes

Good company slow each year with Tax Statements

published

Each year this fund is late collating statements for ATO last year was 21st of July 2021. Operator unhelpful when I enquired so I can do a tax return. Told me they were aiming for 8th of July but not really sure. Fund us ok just they put premiums up for existing members but gave new members 6 weeks free. They also didn’t rebate like some other funds due to Covid. Sadly I will have to change funds for a better deal.

Value for Money
Transparency
Old boy
Old boyNarrabundah 2604, ACT
  • 3 reviews
  • 1 like

Good fund if Victorian based

published

I have been with GMHBA a long time. Great service and reasonably priced. However after heart surgery I received Pathology Bills close to $2,000 from Capital Pathology ( I am a ACT resident) ...GMHBA do not have a no fee agreement with them. Most funds do. Always confused whether Ambulance is covered or not. No confusion with most other funds. Would get a better deal with dental/specs if I lived in Vic. Anyway, I think they are a great fund but maybe not for ACT residents.

Value for Money
Transparency
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Kerry King
Kerry King Greater Melbourne (Outer), VIC
  • Verified

If I could give a negative score I would

published
Value for Money
Transparency
John
JohnGreater Melbourne (Metropolitan), VIC
  • Verified

Always peace of mind with GMHBA

published

Once I found GMHBA (who?) some 25 or more years ago (it is probably longer), we have stayed with the same Cover (Hospital and Extras) with confidence and satisfaction. I have never looked at what the 'others' may be offering since joining GMHBA. It feels to me like I am part of a family.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

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Next
Hasso
HassoSouthwest, VIC
  • Verified

Very good organisation

published

We are very happy with our policy as it covers us very well with the issues I have had over the past couple of years.
All claims have been dealt with very promptly and have not had any issues.
Have been a member for approx 20 years and happy with the professional manner of the staff.

Incentivised Review No
Claim Made No
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Review collected in partnership with GMHBA Health Insurance

David
DavidDarling Downs, QLD
  • Verified

We are very satisfied with GMHBA Health Insurance

published

The policies are good value and easy to set up and change as needed.
Telephone stall are always most helpful and knowledgeable.
We have been with GMHBA since 2005, when we changed from Medibank Private.
We have a Singles Policy each to suit are separate needs.

Incentivised Review No
Claim Made No
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Review collected in partnership with GMHBA Health Insurance

Brian C.
Brian C.Greater Melbourne (Outer), VIC
  • Verified

Excellent Hospital Cover overall @ reasonable costs with good range of partnered Hospitals.

published

Good value Cover & inclusions, easy to communicate with actual staff/persons. Easy re Claims with good actions taken & resolved = satisfied customers over our years with GMHBA & would recommend for Overall Cover Hospital/Medical.

Value for Money
Transparency
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Deb
DebIllawarra, NSW
  • 2 reviews
  • Verified

Great value

published

A wide range of policies at very competitive prices. Excellent customer service and easy to set up a policy and claims. Any queries are answered promptly. We have been with GMHBA for about 3 years now.

Value for Money
Transparency
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  • Verified

Great organisation.

published

I have been with GMHBA for over 20 years. Easy claim submission and process. Website easy to use. Staff very easy to talk to and knowledgeable about claim details and policy content.

Value for Money
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Darryl C.
Darryl C.South East Queensland, QLD
  • Verified

Happy with their medical cover

published
Value for Money
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  • Verified

Great Company. Happy with service, always friendly and helpful. I have recommended GMHBA to many of my friends.

published

The policy is good value. The staff in the office at Hoppers Crossing were wonderful. They explained everything and helped us with the best policy appropriate for us. Unfortunately the office is no longer here , that’s the only thing we are not happy with. We’ve been with them for 5 years.

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  • Verified

Good to have affordable Health Cover Insurance

published

Good Value,
Yes lodged a claim, resolved within two weeks,
Been with GMHBA for about 15-20 years
We review each year or second year so to get the best deal
Happy this year to stay with GMHBA.

Incentivised Review No
Claim Made No
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Review collected in partnership with GMHBA Health Insurance

John
John
  • 3 reviews
  • 1 like
  • Verified

Membership has been a valuable asset over the years

published

30 years membership meant a lot of money laid out in the early years but several health issues in the past ten years means we have been adequately covered and peace of mind has been of enormous value.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Leigh M.
Leigh M.Southwest, VIC
  • Verified

Too many rebateables.

published

On line claims excellent. Range of services covered too many and some of very doubtful medical efficacy Naturopathy is an extension of primitive medicine and is almost entirely un- substantiated.

Incentivised Review No
Claim Made No
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Review collected in partnership with GMHBA Health Insurance

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Page 1 of 13

Questions & Answers

Wilma S.
Wilma S.asked

Which A C T pathology groups do GMHBA have agreements with . I would like to join but have read reviews which Suggest ACT residents may be disadvantaged .thank you Wilma

2 answers
Old boy
Old boy

Capital Pathology has the bulk of the business in the ACT. Only a problem if you are hospitalised and lot of blood tests were done, as in my case. I am not sure if GMHBA has no fee agreements with others in the ACT.

Wilma S.
Wilma S.

Thanks for your response . Perhaps GMHBA could clarify this .

Carol W.
Carol W.asked

Is GMHBA refunding extras to policy holders not used during COVID?

3 answers
John
John

Perhaps a rethink on the way this question is asked may help - at least me - especially the reference to COVID
I am not aware of what may be suggested here
What exactly has prompted this question?
Is their murmuring within the ranks I know nothing about?

Carol W.
Carol W.

There was a mention on Channel 7 last week that some health funds were refunding portions of unused extras on policies during 2020.

John
John

Thanks. It is now dawning on me as to your intent ... don't follow those type of sensational Public Affairs TV shows
My response: Why expect a refund?
What about 'normal' years when 'we' don't use all of our 'entitlements'
So, why should we cry foul just because we have a political lockdown?

I did not receive a full Extras refund fr GMHBA on new spectacles, as I did not think to check if my wife had claimed earlier in the same year (mine was at a considerable cost - three sets of specs: general, reading and 'required' prescription sun glasses (early cataracts developing). If I had just held out till the new Extras year rolled over ... !

Would be nice to be able to claim 'certain extras' to support specific medical conditions, in my case, a quality BP monitor
My long history of cardiac claims (GMHBA) would surely have given some value where our GMHBA Extras have generally (I think) been on the moderate side. Not sure how this could be manageable without an even greater admin burden on the Health Fund

And where do you stop like, a no-claim bonus where we don't use our Hospital cover for any year?

On my care insurance I recently had an automatic refund of approx $250, all because I had just included one of my daughters (aged 45) as another authorized driver (not a full-time driver). I was not under any penalties on that policy, although her no-claim accident history counted towards that $250.

My only point here is flexibility if possible at all, and every case on its merit and loyalty. Thank you. John

Elke
Elkeasked

Is varicose vein treatment covered in the Bronze Plus Insurance package? It is not clear. It does not mention veins, only blood.

1 answer
Jann
Jann

Try ringing them on their 13hundred number and asking.

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