Good fund if Victorian based
I have been with GMHBA a long time. Great service and reasonably priced. However after heart surgery I received Pathology Bills close to $2,000 from Capital Pathology ( I am a ACT resident) ...GMHBA do not have a no fee agreement with them. Most funds do. Always confused whether Ambulance is covered or not. No confusion with most other funds. Would get a better deal with dental/specs if I lived in Vic. Anyway, I think they are a great fund but maybe not for ACT residents.
Always peace of mind with GMHBA
Once I found GMHBA (who?) some 25 or more years ago (it is probably longer), we have stayed with the same Cover (Hospital and Extras) with confidence and satisfaction. I have never looked at what the 'others' may be offering since joining GMHBA. It feels to me like I am part of a family.
Very good organisation
We are very happy with our policy as it covers us very well with the issues I have had over the past couple of years.
All claims have been dealt with very promptly and have not had any issues.
Have been a member for approx 20 years and happy with the professional manner of the staff.
We are very satisfied with GMHBA Health Insurance
The policies are good value and easy to set up and change as needed.
Telephone stall are always most helpful and knowledgeable.
We have been with GMHBA since 2005, when we changed from Medibank Private.
We have a Singles Policy each to suit are separate needs.
Excellent Hospital Cover overall @ reasonable costs with good range of partnered Hospitals.
Good value Cover & inclusions, easy to communicate with actual staff/persons. Easy re Claims with good actions taken & resolved = satisfied customers over our years with GMHBA & would recommend for Overall Cover Hospital/Medical.
A wide range of policies at very competitive prices. Excellent customer service and easy to set up a policy and claims. Any queries are answered promptly. We have been with GMHBA for about 3 years now.
I have been with GMHBA for over 20 years. Easy claim submission and process. Website easy to use. Staff very easy to talk to and knowledgeable about claim details and policy content.
Happy with their medical cover
My policy has always been nearly perfect- Dental benefits not so good-don’t keep up with inflation, not the best with benefits. All other areas excellent ie Physio/Chiro/ Remedial Massage/ Acupuncture/ Optical/Podiatry and others. Unfortunately the ULTRA Extra is not available anymore and with 80% payout it’s been so good. New plans give 75% payout but premium is less...may consider swapping policy to Gold...would need to do the Maths. No dramas lodging claims, always extremely helpful courteous staff, very professional. Been with GMHBA now fo...r 10 years, won’t swap to anyone else. Have been told by many that it’s a much better fund than many larger private health funds, and I like it because it’s member owned...they’re always more interested in the members and what they need. DC Brisbane
Great Company. Happy with service, always friendly and helpful. I have recommended GMHBA to many of my friends.
The policy is good value. The staff in the office at Hoppers Crossing were wonderful. They explained everything and helped us with the best policy appropriate for us. Unfortunately the office is no longer here , that’s the only thing we are not happy with. We’ve been with them for 5 years.
Good to have affordable Health Cover Insurance
Yes lodged a claim, resolved within two weeks,
Been with GMHBA for about 15-20 years
We review each year or second year so to get the best deal
Happy this year to stay with GMHBA.
Membership has been a valuable asset over the years
30 years membership meant a lot of money laid out in the early years but several health issues in the past ten years means we have been adequately covered and peace of mind has been of enormous value.
Too many rebateables.
On line claims excellent. Range of services covered too many and some of very doubtful medical efficacy Naturopathy is an extension of primitive medicine and is almost entirely un- substantiated.
Extras good value but unable to claim exercise classes etc because I have had this policy for a long time, approx 22 yrs. very easy to set policy up. Staff helpful.
I think my policy is good value for money. I have been with GMHBA for around one year and have no complaints. The amount paid for my dental treatment is very good. Thank you.
Insurance works but working with head office is problematic
I have been with GMHBA for more than thirty years and have found their insurance works well in claiming for all of my medical requirements but when I have tried to claim for the remainder of my Connect Rewards I have found problem after problem. I think the web sit could be made a bit easier to navigate.
Questions & Answers
Which A C T pathology groups do GMHBA have agreements with . I would like to join but have read reviews which Suggest ACT residents may be disadvantaged .thank you Wilma
Capital Pathology has the bulk of the business in the ACT. Only a problem if you are hospitalised and lot of blood tests were done, as in my case. I am not sure if GMHBA has no fee agreements with others in the ACT.
Thanks for your response . Perhaps GMHBA could clarify this .
Is GMHBA refunding extras to policy holders not used during COVID?
Perhaps a rethink on the way this question is asked may help - at least me - especially the reference to COVID
I am not aware of what may be suggested here
What exactly has prompted this question?
Is their murmuring within the ranks I know nothing about?
There was a mention on Channel 7 last week that some health funds were refunding portions of unused extras on policies during 2020.
Thanks. It is now dawning on me as to your intent ... don't follow those type of sensational Public Affairs TV shows
My response: Why expect a refund?
What about 'normal' years when 'we' don't use all of our 'entitlements'
So, why should we cry foul just because we have a political lockdown?
I did not receive a full Extras refund fr GMHBA on new spectacles, as I did not think to check if my wife had claimed earlier in the same year (mine was at a considerable cost - three sets of specs: general, reading and 'required' prescription sun glasses (early cataracts developing). If I had just held out till the new Extras year rolled over ... !
Would be nice to be able to claim 'certain extras' to support specific medical conditions, in my case, a quality BP monitor
My long history of cardiac claims (GMHBA) would surely have given some value where our GMHBA Extras have generally (I think) been on the moderate side. Not sure how this could be manageable without an even greater admin burden on the Health Fund
And where do you stop like, a no-claim bonus where we don't use our Hospital cover for any year?
On my care insurance I recently had an automatic refund of approx $250, all because I had just included one of my daughters (aged 45) as another authorized driver (not a full-time driver). I was not under any penalties on that policy, although her no-claim accident history counted towards that $250.
My only point here is flexibility if possible at all, and every case on its merit and loyalty. Thank you. John
Is varicose vein treatment covered in the Bronze Plus Insurance package? It is not clear. It does not mention veins, only blood.
Try ringing them on their 13hundred number and asking.
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