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GMHBA Health Insurance

GMHBA Health Insurance (page 2 of 10)

4.2 from 315 reviews · View Statistics

Reviews

  • Value for Money
    4.5 (52)
  • Transparency
    4.7 (50)
  • Customer Service
    4.8 (53)
  • Claim Resolution Time
    • <1 week (25)
    • 1-2 weeks (14)
    • 2-4 weeks (2)
    • 3+ months (3)
  • Claim ApprovedYes (48) · No (1)
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Siew-Hoon

Siew-HoonGreater Melbourne (Outer), VIC

  • Verified

An expensive necessity

published

Compared to other policies, at last review , it appears as good as or better than others . I have been with GMHBA for approximately 40 years and have found my dealings better than satisfactory

Value for Money
Transparency
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creecy

creecySouthwest, VIC

  • Verified

We are happy

published

It is a local fund
The profits could/should keep our premiums lower

The phone system is slow ,which can be annoying, an update colin breed slow phone

Update on the net would be good

Incentivised ReviewNo
Claim MadeYes
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Denny

DennySouth East Queensland, QLD

  • 5 reviews
  • Verified

Great policy

published

Policy is good value for money
We have lodged claims and refund was speedy and easily lodged over the phone
Have been with this company for 2 years and have not had any worries

Incentivised ReviewNo
Claim MadeYes
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Shaw M

Shaw MSouth East Queensland, QLD

  • 2 reviews
  • Verified

A very good and useful support.

published

# We have been with GMHBA for nearly 8 years !
# We were assisted in setting up our policy by a broker and it has been very good value.
# All claims have been met very promptly and all queries answered efficiently.

Incentivised ReviewNo
Claim MadeYes
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Patto

PattoGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like
  • Verified

Have always felt comfortable with it

published

Amember from the 1970's (IOOF-GMHBA) My family-Daughter's family loyal 50 yrs. Meant nothing.Daughter recently refused support-operation deemed not covered. Someone in ‘Authority’ could've shown compassion. It's about people Not money

Value for Money
Transparency
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Lynne

Lynne

  • 3 reviews
  • 2 likes
  • Verified

Yes, GMHBA is very necessary.

published

Yes, I feel my policy is good value, it would surely have been easy to set up, I have been with GMHBA since I first started working, I have lodged claims over the years and they were resolved immediately,

Value for Money
Transparency
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Frank Health Insurance

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Jan

JanSouth East Queensland, QLD

  • 2 reviews
  • Verified

We have no problems at all with GMHBA. Continue the great service.

published

We have been able to put in claims for Dental, Optical and pharmacy receipts. All claims have been received with GMHBA with immediate results. We have been with GMHBA for 2 years and very happy with continued service.

Claim MadeYes
Plan CoverageHospital and extras
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The reviewer stated that an incentive was offered for this review

  • Verified

Happy

published

We have no problems with GMHBA
All claims have been processed at hospital level. Had some out of pocket expenses
I like our policy as it covered us for everything but pregnancy.

Incentivised ReviewNo
Claim MadeNo
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Penelope

PenelopePerth, WA

  • Verified

Perfect for me & family

published

This policy is what we were looking for and unfortunately our previous fund was not as good. Claiming is easy rebates are excellent highly recommend to our friends and family

Value for Money
Transparency
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Trevor

TrevorGreater Melbourne (Inner), VIC

  • Verified

We all need Hospital Benefits

published

I am about to go and see a specialist about my knee that has become very painful / arthritis over a number of years and I have been waiting for the stem cell research to be completed as I do not want a full knee construction, so I am hoping it is covered by GMHBA, as I have been a member for over 40 years.

Incentivised ReviewNo
Claim MadeNo
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Keith

KeithSouthwest, VIC

  • 2 reviews
  • Verified

Geelong’s own, who does it very well!

published

Very happy with value, service and culture of the organisation. Always recommend. Very much part of Geelong community and supports many worthwhile endeavours. That’s all we really need to say.

Value for Money
Transparency
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jelborough

jelboroughSouthwest, VIC

  • 2 reviews
  • Verified

very happy

published

My policy suits our needs and wants have been happy with enquires and excellent customer service regarding our claims I have a member of GMHBA my claims have had the same day turn around if not a phone call response has happened nearly all the time. I only have had an excellent experience with GMHBA

Incentivised ReviewNo
Claim MadeYes
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Frank Health Insurance

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  • Verified

Not sure

published

Easy to use and good to use has been easy to make an offer have been with GMA for a few years with great results and for years to come

Incentivised ReviewNo
Claim MadeNo
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Bob

BobSouthwest, VIC

  • Verified

Great friendly detailed service provider

published

It is great value taking into account all the options & potential medical issues.
It only took days to resolve and payback the claim
I / my family have been members for 25 + Years

Incentivised ReviewNo
Claim MadeYes
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  • Verified

Always extremely helpful and happy staff willing to help you with whatever your query is. Great

published

Do not have anything to say we are just very happy whenever I have to ring the staff are always extremely polite and helpful, never have any intention of going to i-select to find another private health care we will stick with the one that we have been with for many years actually we were originally members with Druids which GMHBA took over.

Incentivised ReviewNo
Claim MadeNo
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Andrew

AndrewWestern District, VIC

  • Verified

Am a Loyal Customer of GMHBA

published

I have been with GMHBA for 30 years and have always had great customer service, The policies are competitive and sometimes with Corporate Extras, Better refunds.Could not recommend highly enough !

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Debra

DebraGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like
  • Verified

I only have extras but as it’s top cover I am very pleased with my out of pocket expense

published

I have been a member for quite along time and don’t plan on leaving anytime soon so I will continue with this membership. If I find a better job with a good pay rate I would consider adding hospital

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Troublemaker

Troublemaker

  • 2 reviews

I don't do reviews but they are OK

published

Only doing this to stop the annoying pop-ups that keep appearing on my machine.
You want 30 words well here goes - ten nine eight seven six five four three two one.

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Frank Health Insurance

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  • Verified

Happy customer

published

Can't remember when I joined, but I am more than happy with my GMHBA membership - claims are always handled promptly. My only problem is following the on line claims system so have reverted to hard copy.

Value for Money
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  • Verified

Very Happy

published

I feel I am getting good value and making claims is very easy.
Claims are paid into my bank and very quick to resolve
I have been with GMHBA for at least 15 years

Value for Money
Customer Service
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Page 2 of 10
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Questions & Answers

Wilma S.

Wilma S.asked

Which A C T pathology groups do GMHBA have agreements with . I would like to join but have read reviews which Suggest ACT residents may be disadvantaged .thank you Wilma

2 answers
Old boy
Old boy

Capital Pathology has the bulk of the business in the ACT. Only a problem if you are hospitalised and lot of blood tests were done, as in my case. I am not sure if GMHBA has no fee agreements with others in the ACT.

Wilma S.
Wilma S.

Thanks for your response . Perhaps GMHBA could clarify this .

Carol W.

Carol W.asked

Is GMHBA refunding extras to policy holders not used during COVID?

3 answers
John
John

Perhaps a rethink on the way this question is asked may help - at least me - especially the reference to COVID
I am not aware of what may be suggested here
What exactly has prompted this question?
Is their murmuring within the ranks I know nothing about?

Carol W.
Carol W.

There was a mention on Channel 7 last week that some health funds were refunding portions of unused extras on policies during 2020.

John
John

Thanks. It is now dawning on me as to your intent ... don't follow those type of sensational Public Affairs TV shows
My response: Why expect a refund?
What about 'normal' years when 'we' don't use all of our 'entitlements'
So, why should we cry foul just because we have a political lockdown?

I did not receive a full Extras refund fr GMHBA on new spectacles, as I did not think to check if my wife had claimed earlier in the same year (mine was at a considerable cost - three sets of specs: general, reading and 'required' prescription sun glasses (early cataracts developing). If I had just held out till the new Extras year rolled over ... !

Would be nice to be able to claim 'certain extras' to support specific medical conditions, in my case, a quality BP monitor
My long history of cardiac claims (GMHBA) would surely have given some value where our GMHBA Extras have generally (I think) been on the moderate side. Not sure how this could be manageable without an even greater admin burden on the Health Fund

And where do you stop like, a no-claim bonus where we don't use our Hospital cover for any year?

On my care insurance I recently had an automatic refund of approx $250, all because I had just included one of my daughters (aged 45) as another authorized driver (not a full-time driver). I was not under any penalties on that policy, although her no-claim accident history counted towards that $250.

My only point here is flexibility if possible at all, and every case on its merit and loyalty. Thank you. John

Elke

Elkeasked

Is varicose vein treatment covered in the Bronze Plus Insurance package? It is not clear. It does not mention veins, only blood.

1 answer
Jann
Jann

Try ringing them on their 13hundred number and asking.

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