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Go Easy Online

Go Easy Online

2.2 from 99 reviews · View Statistics

Reviews

1.0

6 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (5)
  • Return Claim MadeYes (5) · No (0)
  • Shipping
    1.0 (3)
  • Warranty Claim MadeYes (6) · No
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Clint

ClintSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

Worst company to deal with.

published

This company (Go Easy) sold me a product that was meant to be in stock and would arrive within 5 days. 3 weeks later and it still has not arrived. When it did arrive the delivery company (Blue star) had damaged the treadmill. Now the company will not replace or refund my money.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Bad Experiencd

Bad ExperiencdSouth East Queensland, QLD

Really poor after sales when problems - no care factor - just rude

published

Bought a bike. Had problems with it out of the box. (On factory assembled parts) Really poor communication, absolutely no care factor with respect to advice or guidance to fix.
Managed to get on the phone, they were rude, challenging and unhelpful. Constantly trying to talk over me. DO NOT BUY FROM "OLD SCHOOL BMX" or "GO EASY". Honestly, up there with the worst after sales and buying experiences I have ever had. Will be following up.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Sarah D.

Sarah D.South East Queensland, QLD

  • 2 reviews
  • 4 likes

Broken product received.

published

We received a faulty GMX quad which Go Easy will not replace or refund . We were send one replacement part which was broken in the box when we opened it! Please don’t waste your money!!!!

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeYes
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Therese

ThereseIllawarra, NSW

Dont waste your money or time

published

All I can say is do not buy anything from this company save your money it will save you from dealing with unreasonable people and wasting time on trying to fix their problems.Worst customer service I have ever had regardless of who you deal with they are all extremely rude and talk over you

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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scotty

scottyWestern Australia

Pending Class Action Against Go Easy

published

Go easy have been selling cheap motor bikes and not coming through with the warranty. There are about 30 separate cases on here alone. I just brought a bike and its had a defect with the gear box. They just refuse to help in any way.
Please email me a statement about your experience so I can put in a bulk complaint with the ACCC'
[contact details removed]
Thanks

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Doug M.

Doug M.South East Queensland, QLD

  • Verified customer

They dont stand behind the products they sell

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
See all Go Easy Online reviews

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Details

CategoryOnline Shops, Sports & Recreation Shops, Bike Shops and Fitness Equipment Shops
Offers Free Standard Shipping No
Offers Repairs & MaintenanceYes
Offers RentalsNo

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