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Go Easy Online

Go Easy Online

2.2 from 99 reviews · View Statistics

Reviews

1.3

9 reviews
5
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (5)
  • Return Claim MadeYes (9) · No
  • Shipping
    1.0 (4)
  • Warranty Claim MadeYes (5) · No (2)
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Rude, racist, verbally abusive scammers

published
Incentivised ReviewNo
Return Claim MadeYes
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Carl J.

Carl J.Sydney, NSW

  • Verified customer

Avoid at all costs - Very VERY poor customer service and rubbish products

published

I purchased some weights from these guys and within a few days they started to crack, They blamed my use when it was not from my use. Just cheap and poor quality products. Ive asked for a refund, REFUSED. Now been waiting over 3 weeks to get the item returned so I can get a new one ( Which I dont want ) Making it almost impossible for me to get my money back or a new product. Absolutely disgraceful service from start to finish. Over priced products, poor customer service and absolute rubbish. Do not use this company, unless you like being treated poorly!! TERRIBLE

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Jamie

JamieMetropolitan Adelaide, SA

No complaints

published

Well I think customer service was very decent Rose was very polite and very professional they did send me wrong item I called ROSE AND once item was picked up the correct item was dispatched straight away I would definitely do business again with go easy cheers ROSE

Incentivised ReviewNo
Return Claim MadeYes
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Clint

ClintSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

Worst company to deal with.

published

This company (Go Easy) sold me a product that was meant to be in stock and would arrive within 5 days. 3 weeks later and it still has not arrived. When it did arrive the delivery company (Blue star) had damaged the treadmill. Now the company will not replace or refund my money.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Bad Experiencd

Bad ExperiencdSouth East Queensland, QLD

Really poor after sales when problems - no care factor - just rude

published

Bought a bike. Had problems with it out of the box. (On factory assembled parts) Really poor communication, absolutely no care factor with respect to advice or guidance to fix.
Managed to get on the phone, they were rude, challenging and unhelpful. Constantly trying to talk over me. DO NOT BUY FROM "OLD SCHOOL BMX" or "GO EASY". Honestly, up there with the worst after sales and buying experiences I have ever had. Will be following up.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Therese

ThereseIllawarra, NSW

Dont waste your money or time

published

All I can say is do not buy anything from this company save your money it will save you from dealing with unreasonable people and wasting time on trying to fix their problems.Worst customer service I have ever had regardless of who you deal with they are all extremely rude and talk over you

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Catty

CattySydney, NSW

  • 3 reviews
  • 1 like

Crap online bike shop - wrong item posted - poor replacement service!

published

Slow delivery and then when it arrived there was the wrong picked part.
After three days of waiting for an answer they refuse to send me the correct purchased part until the incorrect item is posted back. So days more will be added to the whole process and I now I have zero faith I will receive anything back.

Pathetic service and unethical.

I will never deal with them again. Plenty of of ethical bikes shops out there. Goodbye GoEasy & OldschoolBMX

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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scotty

scottyWestern Australia

Pending Class Action Against Go Easy

published

Go easy have been selling cheap motor bikes and not coming through with the warranty. There are about 30 separate cases on here alone. I just brought a bike and its had a defect with the gear box. They just refuse to help in any way.
Please email me a statement about your experience so I can put in a bulk complaint with the ACCC'
[contact details removed]
Thanks

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Doug M.

Doug M.South East Queensland, QLD

  • Verified customer

They dont stand behind the products they sell

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Fitness Equipment Shops

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Details

CategoryOnline Shops, Sports & Recreation Shops, Bike Shops and Fitness Equipment Shops
Offers Free Standard Shipping No
Offers Repairs & MaintenanceYes
Offers RentalsNo

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