?
? !
1 photo
Go Easy Online

Go Easy Online (page 2 of 5)

2.2 from 99 reviews · View Statistics

Reviews

  • Product Quality
    1.6 (17)
  • Return Claim MadeYes (9) · No (11)
  • Shipping
    2.0 (12)
  • Warranty Claim MadeYes (6) · No (12)
Previous
Next
Therese

ThereseIllawarra, NSW

Dont waste your money or time

published

All I can say is do not buy anything from this company save your money it will save you from dealing with unreasonable people and wasting time on trying to fix their problems.Worst customer service I have ever had regardless of who you deal with they are all extremely rude and talk over you

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Catty

CattySydney, NSW

  • 3 reviews
  • 1 like

Crap online bike shop - wrong item posted - poor replacement service!

published

Slow delivery and then when it arrived there was the wrong picked part.
After three days of waiting for an answer they refuse to send me the correct purchased part until the incorrect item is posted back. So days more will be added to the whole process and I now I have zero faith I will receive anything back.

Pathetic service and unethical.

I will never deal with them again. Plenty of of ethical bikes shops out there. Goodbye GoEasy & OldschoolBMX

Shipping
Incentivised ReviewNo
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Single Dad

Single Dad

  • 2 reviews
  • 3 likes

Just Sloppy - Bad Service

published
Product Quality
Incentivised ReviewNo
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Fitness Equipment Shops

Find out how Go Easy Online compares to other Fitness Equipment Shops

Know better, choose better.

Compare all
scotty

scottyWestern Australia

Pending Class Action Against Go Easy

published

Go easy have been selling cheap motor bikes and not coming through with the warranty. There are about 30 separate cases on here alone. I just brought a bike and its had a defect with the gear box. They just refuse to help in any way.
Please email me a statement about your experience so I can put in a bulk complaint with the ACCC'
[contact details removed]
Thanks

Product Quality
Incentivised ReviewNo
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Doug M.

Doug M.South East Queensland, QLD

  • Verified customer

They dont stand behind the products they sell

published
Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Tried buying a motor bike!

published

Waited and waited over 6 weeks for a gmx 125. I was told next week, next week. Next week never comes. Now they can sell me the bike but cannot assemble it! I read all of the reviews and thought I would give them a go, however they were all correct. Stay away!!! Pay a little more and get quality product and service to back it up. They wonder why they cannot get good reviews!!!!

Similar opinion? Write a review on ProductReview.com.au!

Dishonest and intimidating

published

Gave me faulty ex-demo fitness equipment when charging me full price for a new exercise bike. When I pointed out the marks and scratches and requested another one, the men in the office made me feel physically unsafe. They are beyond belief.

Similar opinion? Write a review on ProductReview.com.au!

Buy elsewere if you want friendly, efficient customer service.

published
Similar opinion? Write a review on ProductReview.com.au!
Matt

MattHobart

I’ll be back for sure!!

published

I found the website easy to navigate when searching for what I was after. Great range and a pleasure to deal with

Similar opinion? Write a review on ProductReview.com.au!
Fitness Equipment Shops

Find out how Go Easy Online compares to other Fitness Equipment Shops

Know better, choose better.

Compare all

Great gear, good price and ultra quick postage

published

I buy that hard to source gear off this company for my bicycle business, they are always accommodating and its delivered to my door usually within 3 days, Melbourne (Vic) to Sunshine Coast (QLD)

Similar opinion? Write a review on ProductReview.com.au!

Great experience!

published

I bought a treadmill and it is amazing! The staff were great, always reply quickly and very helpful. I will definitely shop here again

Similar opinion? Write a review on ProductReview.com.au!

GMX AUSTRALIA - 60CC 4 STROKE CHASER QUAD BIKE

published
Similar opinion? Write a review on ProductReview.com.au!
Markyj

Markyj

  • 2 reviews
  • 5 likes

Cant fulfill delivery promise

published

Wasnt delivered in 1 week for my sons bday, website says maxium 5 business days. Tried to cancel order to buy something else in time and was told to pay over $200. I will be seeing them in VCAT. Dont deal with Rose she is rude, talks over you all the time and just basically doesnt care.

1 comment
Markyj
Markyj

Guess what they lost the case, my credit card company gave me a full refund and go easy didnt dispute it proving go easy was in the wrong. this means if you have problems with them dont even bother just lodge a credit card or paypal claim.

Similar opinion? Write a review on ProductReview.com.au!

Terrible Service

published

Brought brand new 110cc quad bike stated 12 month warranty never had spark from out of the box mechanic who assembled said faulty cdi unit contacted them and was told no warranty as brought from a third party. Absolute horrible customer service. Would not recommend to anyone.

Similar opinion? Write a review on ProductReview.com.au!

Crap Bikes Crap service

published
Similar opinion? Write a review on ProductReview.com.au!
Fitness Equipment Shops

Find out how Go Easy Online compares to other Fitness Equipment Shops

Know better, choose better.

Compare all

Imported Trash.

published

Be very aware consumers ! Cheap import motor bike and poor customer service. We have had a thoroughly awful experience which has taken over 3 months and is still not resolved. We just want our money back!!!!

Similar opinion? Write a review on ProductReview.com.au!
nicole

nicolemelbourne

  • 2 reviews
  • 2 likes

avoid this seller! avoid the 49cc quad

published

Purchased a quad for my 4yo for xmas and had the seller assemble the bike. On christmas eve we discovered the bike was faulty. We paid tip dollar to have a mechanic repair it that night. On its first ride it broke again... another costly repair then 2 days later the frame literally snapped. You can imagine this disappointment on my 4yos face. The company is now refusing to warranty the bike because they could not view the damage before it was repaired. This company is a disgrace. Avoid

Similar opinion? Write a review on ProductReview.com.au!

Missing Parts on arrival

published
Similar opinion? Write a review on ProductReview.com.au!

Dangerous Quad Bike

published
Similar opinion? Write a review on ProductReview.com.au!
Lou

LouGreater Melbourne (Metropolitan), VIC

WORST SERVICE, RUDE & UNPROFESSIONAL. STAY AWAY

published

Worst Customer Service I have EVER experpienced.Claimed to fix my sons bike yet still had issues.Refused to rectify it without an additional charge.EXTREMELY RUDE.Told me to take my bike elsewhere.

Similar opinion? Write a review on ProductReview.com.au!
See all Go Easy Online reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Details

CategoryOnline Shops, Sports & Recreation Shops, Bike Shops and Fitness Equipment Shops
Offers Free Standard Shipping No
Offers Repairs & MaintenanceYes
Offers RentalsNo

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.