Has been a long journey to signed contracts in the pre- construction phase due to this grant incentive environment that we are currently in causing significant delays and frustrations! However the sales consultant Gail from GO Homes was exceptional in always being there to answer all queries I had and explained rationale behind what was happening and why which I thoroughly appreciated. Communication is key and setting expectations is crucial to an overall happy customer experience which I could not fault her. She was also instrumental in helping me finalise my house design which is fit for purpose.

On the very first time we met Tallal, he was fully able to understand our design requirements and budget. He immediately worked out estimate costs for a design that we would love and suit our pockets. He is very helpful & has a good knowledge on products which gives him the ability to advise on any changes with minimal cost. We received excellent professional service and great advice in every respect. Now we are excited and looking forward to building our new home with Go Homes.

I did a lot of research before I signed up with Go Homes. I took my time before signing the contract and I had Neil include everything before signing up because I didn't want to get a bill during pre-start. Neil was absolutely amazing, always only a call away.

I was probably one of the most annoying clients they've had in the last few years :-) I think with every builder, you have to stay on top of everything to ensure you'll love the finished product.

Overall, communication was good, we got an inspector for the first two stages who only...