From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
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Beyond our expectations! Home sweet home indeed!
Nearly 6 months since the handover and we are still over the moon that we now have our own house, we can call our HOME. Thank you GoHomes!
A family member who also built with GoHomes recommended and introduced GoHomes to us. And ever since we talked to Neil Boyd (New Home and Land Specialist) who is by the way the friendliest and very accommodating of all, we never had second thoughts in choosing and deciding to go with GoHomes, with all the H&L packages, inclusions and discounts offered.
We love their Portal. It's very helpful in tracking t...he house progress and updates. There are few bumps along the whole building process but easily and quickly fixed/rectified by the team. Kudos to them! Overall, We are very happy and satisfied with the outcome and will definitely recommend to family and friends.
Very happy new homeowners!
We had a fantastic build experience from start to finish, from our extremely knowledgeable and highly recommended sales rep Neil Boyd who helped us design a beautiful, functional home suitable for our lifestyle, to the final product delivered by our awesome site manager Jim Dunsire and his team.
Our construction consultant Nicole Moutrie and pre-start consultant Lauren Ellen were very helpful and patient with our queries and requests for amendments. We always felt valued and were constantly kept in the loop every step of the way. We really app...reciated this level of service and communication throughout the journey. Any issues, which were minor, were addressed and dealt with efficiently and in a timely manner. The whole process was smooth and rather quick, even the nitty gritty contractual/financial bits were made simple with the help of our broker Simon Smith. Before we knew it we picked up the keys for our home and did the final sign off with our super friendly contract administrator Shaye Scofield. We have been in our new home for a couple of weeks and so far cannot fault the workmanship, quality and personable friendly service we received as Go Homes clients.
Our home is perfect
We found Go Homes from the very start, display consoultant Ryan who was just amazing and helped get the drawings of our new home right and to Shaye who kept us up to date with the things we needed to know about foward to prestart meeting with Bethany who was very helpful and knowledgable andy the Lass from electrical who was also knowlegabl. Well then there was Kendall, words don't do him justice he was onto everything, we have built a few homes and we can honestly say that he would have to have been one of the very best surpervisors we have had 100%. Our home is amazing and thank you so much team Go Homes
Top notch service and quality, dream first home!
This was our first home and we were anxious as we already dealt with some horrible pushy salesmen. Until we met Neil Boyd from GO Homes. It was so refreshing to get an honest, open, fair reply to all our questions. He was quick in providing us with a completely personalized building plan which suited our needs and again non pushy and without any commitment needed. After optimizing a few more details, which again Neil was quick to let draw and price up, we signed up for our dream home and never looked back. Great portal to keep you in the loop w...ith pictures and updates and for making all your selections. Many top inclusions which other builders charge extra for. Very quick replies to emails and enquiries from the admin team. In general, great service, very friendly staff and our absolutely fabulous high quality dream home. Smooth sailing start to finish. It was that good, we also recommended our parents and friends to built with them.
Good for low cost seeker
- online portal makes thinks handy: your past, current (including photos) and future progress are tracked here, all documents are uploaded here and contact list, you can make selections here as well and visualize it using 3D model.
-project admin emails and contact you every time when new stage is completed.
-personally, I haven't really built with others but I am happy with the price.
-easy to access main office in Perth city with parking provided
-I enjoyed service form my sales manager [name removed]. Building manager is skilled and nice....BAD: - It is not really bad for those only after low price but don't mind the options provided. You really don't have much choices for hardwares, almost everything cost extra. - This is the most important part, you need to be really really patient and forgiving between the period after you signed the contract and commence of your home construction. Things can be quite annoying. I mean, to be realistic, low cost doesn't always come with the best service, as long as the house is good to live in at the end.
This is amazing journey
This is our very first house and we were so worried because we have no idea how to deal with the building process. Fortunately, we found the most beautiful house out of all display house we saw and the cost of the house is super affordable. The Go home team is so helpful and guide us from day 1 from pre-start to key handover. They came back and checked if anything wrong with our house. Such a pleasant journey with Go homes. Thank you Tallal and Andrew
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Just finished construction on our new home, and very happy with the finished product. Besides the lengthy process for getting council approvals which GO Homes dealt with efficiently, the build was completed on time. I found everyone I dealt with throughout the building process, from office girls to supervisors, as very helpful and made the whole building experience a breeze. Thank you to you all.
First home bliss
My partner and I just built our first home with Go Homes, which was such a positive experience! Neil Boyd got us a great house and land package deal in the estate we wanted. He even bought us a dish washer as a house warming gift, which was lovely! It felt good to have a team behind us that listened to what we needed rather then focusing on how much money they will make. From pre-start through to construction and PCI all team members were honest, supportive and worked diligently to meet our needs. The build was smooth, and within the 6 month ti...me frame. PCI only had cosmetic issues which were easily fixed. Overall we had a great experience building with Go Homes, and have recommended the company to friends and family. We got so many inclusions in our package and are loving all the top quality appliances.
Go homes where great from start to finish
I had a great experience with go homes from start to finish. We dealt with Neil Boyd on design and house and land package. He was first class.
We found the app extremely helpful and kept us up to date on what stage or build was at. With photos.
The site supervisor was also very approachable and helpful as of the employees we dealt with in the office.
We would and will be recommending go home to friends and family.
Thank you for our lovely home. GO HOMES
Pre-start was good however there were some things which we were told were free upgrades but our sales rep told us we had to pay for. Told them we saw the flyers in their homeroom and they stopped trying to get us to pay for the free upgrade. (I would say this isn't a reflection of the company but an individual).
The build went smoothly, there were a few small issues but when I sent a request about it they were rectified in a timely manner.
The brickie was rude, during the first meeting. 1 wall was extremely out and he told me "It's a damn wal...l". The wall was pulled down and rebuilt. During PCI a lot of small things were not picked up, but were only picked up due to my hiring a building inspector. Structurally my house is sound. Cost was good and what I paid for.
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EXCELLENT! 2nd home built, Cannot FAULT. 5 STAR!
My wife and i have struggled to get finance for the last 5 years due to banks/lenders not co operating with younger families like mine. I have 4 children and to get them into our home was very difficult.
5 Years of Renting was a terrible chapter in our lives but we finally started to budget, save more money and try build another home for our family.
We contacted a sales rep from GO HOMES and he was super excited to help get us back in the market. The sales REP was not pushy, he got a land for us that within our budget and a beautiful 6 star ...quality home. We cannot fault the process, the only hassle is when building a home in the WINTER it can delay brick works etc. Thanks so much GO HOMES giving my self, wife and my children a safe place to live.
Tallal is a superstar!
Updates on the GoHomes portal are regular, all documents, plans and photos of the progress of the build were on the portal. Workmanship was excellent, the build was better than we pictured. Tallal listened to our needs and delivered exactly what we asked for. We built at the Iluma Estates in Bennett Springs. Start of construction to finish took about 7 months. No hiccups in between and we visited the site religiously almost every weekend. Very happy with the outcome of what is hopefully our forever home. Highly recommend GoHomes and Tallal to friends and family.
Not a good experience
Home Design Name is Fernleigh
Building Approval Permit Number is BP18/0915
- Helpful rep, listened to our needs and suggested perfect floorpan for us.
- Build completed within promised timeframe of 6 months.
- Site supervisor acts in time....CONS: - Terrible pre-start experience. Our consultant [name removed] was so impatient she sighed on us the whole time while we were trying to make decisions. She didn't have the patience to help us with making selections nor made suggestions on additions for our home. It felt like we were rushed to make decisions so that her job is over and done with. We just felt so pressured and uneasy the whole time! - GO homes didn't provide us any information about what to prepare and look for prior to prestart. So when we were there, the prestart lady didn't want to help us and acted like we should know everything. SO while we scramble through products trying to discuss between each other, going on google to search for product information, she sat there at her computer sighing the whole time and making us feel stupid. - Admin [name removed] is TERRIBLE. They got our name spelt wrong the whole time, which we didn't mind at first, but they asked us to check if our information on the contract was correct, which our names weren't so we informed them, and they ignored it, continue on making variations of names for us in all emails and all contracts!!!!! HORRIBLE! When we finally met at the prestart to sign the contract, [name removed] was horribly rude to us and acted like we owed her and that her job is forced upon her. - Site supervisor a. Aircon was not blowing air at all even though it was on the highest setting, but site supervisor insisted there is air! We argued about it, ended up holding up a tissue against the aircon just to prove our point. He said he'd try, but he insisted there's strong air flow, but ended up getting it fixed and the air flow now is much stronger. Overall, it was disappointing and the process was very tiring because the customer had to do their job. I honestly hope you take our feedback seriously as these takes time to typed out. I could just let it slide and let you make the same mistakes again and again. Look us up on your system, you'll know I am not even exaggerating for abit. They all happened! Building companies are so competitive nowadays, other companies have better customer support then go homes as I heard from my friends who are also building, I'll recommending everyone against going for go homes anymore.
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Seamless from Start to Finish
As a first time home builder the whole process was smooth and simple. GO Homes were easy to work with and always in contact. Issues were identified and rectified as soon as they came to light and the final product speaks for itself. Would recommend to anyone looking to build.
Positive First Time Build Experience
GO Homes right from the outset was willing and happy to work with us on the design and budget aspects that we were wanting in our home resulting in a home that is uniquely ours. In doing this GO Homes liaised with our local council on many issues to achieve what we were wanting and to problem solve any anomalies that arose in areas such as site works and boundaries. Our pre-build process did take longer than expected however we realise this is because of the things we were requesting and changing. The admin staff are always friendly and helpful.... The online portal for pre-selections was great and really helped create colour schemes. We did feel that out pre-start experience fell a little short but only due to the consultant having to leave because of illness, it was an unforeseen circumstance. Our building supervisor had a high expectation and standard for inspecting works completed and seeked the best solutions to any issues/complications, his only concern was handing over a house that we were happy with and met all standards. We did run into a slight oversight in our retaining wall which was identified after handover, the team were quick to address this and apply the most practical fix. Our final cost was unchanged from what was signed off and overall GO Homes delivered us a home that we are proud to call ours.
Good experience for first home built :)
As a first home built our journey was pretty good and without any hassles. I was bit scared at the start regarding the built but all the issues were handled and resolved quite well. My final cost did exceed the estimated cost but not by huge amount .. overall I m quite satisfied .
A stress free 1st home
Building can be overwhelming - but GO homes took that and left us with an easy stage by stage process which left us at ease. The communication we received was constant and informative . We had one or two tiny bumps towards the end but they were handle super efficiently. We build bang on the button of what was estimated .
Quality home design, professional staff member
Home Building started and end according to the plan
Staff member are friendly and professional . I love the online portal were I could track progress of my home.
Receiving ongoing updates during each stage
work done in quality manner
After final inspection things were adjusted in professional manner and on time
Final cost was equivalent to the estimated cost
Amazing from start to finish
From start to finish our experience with GoHomes has been amazing.
The communication & customer service was exceptional throughout our journey.
We are so pleased with our home, its everything we hoped for and more!
We would definitely recommend building through GoHomes :)
Special shout out to Shaye, Cassie & Andrew who were great throughout our construction progress, keeping us updated at all times :)
Amazing first home
My first build ever and it was amazing from start to finish. There was only one small issue that we had in our ensuite due to the size of the towel rail blocking our shower door from fully opening but that was easily sorted out by our construction consultant Nicole. Construction was completed within stipulated time frame. Cost was within budget. Special shoutout to Neil and Nicole for being super helpful and always being there for us when we had queries. We did not get an inspector to inspect the house but from our inexperienced eyes it looks really good.
We love our first home!
From start to finish our experience with GoHomes was amazing! From the moment we stepped into a display home we were pretty much sold, not only from the home but also the service we received. Our home was finished on budget and within the expected time frame with little to no issues. Vicki, Cassie, Shae and Ray all kept us well informed and a part of the process. Would definitely be building with them again.
Correction: Soft Plaster
My review initially read that I had problems with my paint. Well, I have two words for you "soft plaster", which essentially means I wish it was the paint.
When the maintenance rep initially came out, he basically said it was my fault for putting anything on the wall. I asked for further testing and they came out to do a hardness test, according to the report, this test came back with a 4-5. According to industry professionals, that's not how you measure hardness. I insisted that he also does a pH test and look at that, the pH of my walls is ...11-12 (closer to 12). He tested again just to be sure that my walls are rubbish and it came back with the same result. The next step was for them to get the painting company out. When I told them about the test resuts they agreed that A. there's no point for the painting company to come out if the pH is 11-12 and B. that's not how you measure hardness! Now, I know a lot of builders and I've been doing my homework. The only way to fix this massive issue is to strip the plaster out of my entire house. Now if that isn't bad enough, first, BGC is going to take me on a ride to hope that this problem will somehow go away if they just screw me enough. Well, I am sorry to disappoint you. Its not going away - if you push me, I will push back twice as hard so why not stand up for this fatal mistake and be a company that can look in the mirror in the morning.
Every step was carefully placed!
Our build process was an absolute delight, everything was well thought out and done to the highest quality which we expected
Any little issue or questions we had were answered by days end and the staff were only happy to help.
I would highly recommend any of the staff from office to site supervisor to our salesman it was a wonderful experience especially compared to some of the builders our friends went through!
We have a great building experience with GO Homes. Process was smooth from the beginning to the end. Especially , We had a great support from Vickie Matthews who was our sales consultant with our house plans and designs.
And everything was under the budget as we expected. We had no issues whatsoever during the building period. Site was very clean and accessible at the time. We found a few mistakes during the First Building Inspection, but GO homes managed to rectify them less than 10 days.
Overall , we have a good building experience with GO homes. We would definitely like to recommend GO homes to our friends and relatives who are looking to build in the future.
Thank you GO homes for our beautiful Home !!
Sales rep offered some different houses that I was very impressed with and eventually went with a design he offered. Was very easy to make the changes (taking 2 rooms off of plan) and other smaller changes.
Construction had a few normal issues which were fixed promptly when myself or the supervisor realised. Happy with the overall finish of the house.
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