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GO Homes

GO Homes (page 2 of 2)

4.5 from 200 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.1 (23)
  • Site Admin
    4.1 (23)
  • Timeliness
    4.1 (23)
  • Structural Integrity
    4.5 (23)
  • Plumbing & Waterproofing
    4.3 (22)
  • Electrical & Lighting
    4.4 (22)
  • Flooring
    4.6 (21)
  • Transparency
    4.0 (20)
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Reviewer Photos & Videos

Paul

PaulPerth, WA

  • 3 reviews
  • Verified customer

Great service recovery by GoHomes!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
1 comment
GO Homes
Admin T.GO Homes

The reviewer stated that an incentive was offered for this review

Rahul

Rahul

  • 2 reviews
  • Verified customer

Go homes excellent builder to choose for your first homes

published

Really happy what they have delivered at the end. Highly recommended

We are very happy with go homes. They have built the house as they promised. I was unhappy with them at the beginning of the building process. May be because of I was building first time and was not sure what to select. They have delivered the best and they have completed it on time. Definitely i recommend to my friends to select go homes. Jim my construction supervisor and sales person puneet Goel , they both were really helpful. Quality of all the supplied items is fantastic. Thanks a lot go homes team for my beautiful house.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019

The reviewer stated that an incentive was offered for this review

Chris S

Chris SPerth, WA

  • Verified customer

Overall good but the painter let them down

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Flooring
Build StagePost-Construction
Construction End DateMarch 2019
1 comment
GO Homes
Admin T.GO Homes

The reviewer stated that an incentive was offered for this review

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Jarred

JarredPerth, WA

  • Verified customer

Overall good first build experience

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2019

The reviewer stated that an incentive was offered for this review

  • Verified customer

GO Homes - Glamour

published

Overall our experience with Go Homes has been quite pleasant, all issues and concerns raised have been attended to or acknowledge and processed as soon as received. Being a first home buyer we were quite cautious about our build and wanted the best care possible, Go Homes have delivered us a beautiful home with all the bells and whistles. Now hand over has been completed we look forward to settling into our new home.

Build StagePost-Construction
1 comment
GO Homes
Admin T.GO Homes
Munish

MunishPerth

  • Verified customer

Good Work -keep it up

published

From beginning to the end whole process was managed very well. 8 out of 10. My sales rep. Puneet Goel help me a lot in the starting phase of Plan. He understand our requirements very clearly and provide us a very good floor plan.
For workman ship and build quality. 8 out of 10.
There were some issues during the pre, post and during construction but all the issues are handled very well. Thanks to construction consultant Cassie Quartermaine and Construction supervisor Ramon.
Our estimated cost was spot on with the final cost.
In the end i would like to thankyou all the Go home team to make my construction experience very joyful and easy.

Build StagePost-Construction
1 comment
GO Homes
Admin T.GO Homes

Hi Munish,
Thank you so much for this great review! We are pleased to hear you had a positive experience and that you're happy with your new home!
We wish you all the best.
- GO Homes team.

Beverly

BeverlyPerth

  • Verified customer

Communication is the key!

published

We’re first time buyers in Australia so were nervous about choosing the right builder. We were lucky enough to find Aaron Smith who designed our beautiful home. I think the most important thing is to visit the build as much as possible and point out things you’re not happy with as you go. We had a few minor issues but Deborah Webster dealt with everything immediately by passing our comments on to our site supervisor. The customer service was excellent and I hope that if we have any issues in the future this will still be the case. We wouldn’t have any issue about using Go Homes again.

Build StagePost-Construction
1 comment
GO Homes
Admin T.GO Homes
  • Verified customer

A great all round company

published
Build StagePost-Construction
1 comment
GO Homes
Admin T.GO Homes
Page 2 of 2
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Questions & Answers

Andie

Andieasked

Hi , what is the time frame for a building contract to be drawn up?

17 answers
Doreen
Doreen

It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.

Andie
Andie

Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.

GO Homes
GO HomesGO Homes

Hi Andie,

Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.

If you could provide your job number we'd be happy to take a look at your specific job and provide an update.

Thank you,

The GO Homes team

Mindyourownbusiness

Mindyourownbusinessasked

At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?

And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?

3 answers
GO Homes
GO HomesGO Homes

Hi there,

Thank you for reaching out!

We pride ourselves on our build quality and commitment to deliver for our clients.

As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you?

Kind regards,

GO Homes

Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...

GO Homes
GO HomesGO Homes

Hi again,

As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.

If you can provide us with your job number via email, we will be able to give you an answer specific to your build.

We look forward to hearing from you.

GO Homes

Tom M

Tom Masked

I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
tk_mukkur@hotmail.com

1 answer
GO Homes
GO HomesGO Homes

Hi Tom, we have sent an email to the address provided. Thank you!

GO Homes

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