From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
Reviewer Photos & Videos
Positive First Time Build Experience
GO Homes right from the outset was willing and happy to work with us on the design and budget aspects that we were wanting in our home resulting in a home that is uniquely ours. In doing this GO Homes liaised with our local council on many issues to achieve what we were wanting and to problem solve any anomalies that arose in areas such as site works and boundaries. Our pre-build process did take longer than expected however we realise this is because of the things we were requesting and changing. The admin staff are always friendly and helpful.... The online portal for pre-selections was great and really helped create colour schemes. We did feel that out pre-start experience fell a little short but only due to the consultant having to leave because of illness, it was an unforeseen circumstance. Our building supervisor had a high expectation and standard for inspecting works completed and seeked the best solutions to any issues/complications, his only concern was handing over a house that we were happy with and met all standards. We did run into a slight oversight in our retaining wall which was identified after handover, the team were quick to address this and apply the most practical fix. Our final cost was unchanged from what was signed off and overall GO Homes delivered us a home that we are proud to call ours.
Good experience for first home built :)
As a first home built our journey was pretty good and without any hassles. I was bit scared at the start regarding the built but all the issues were handled and resolved quite well. My final cost did exceed the estimated cost but not by huge amount .. overall I m quite satisfied .
A stress free 1st home
Building can be overwhelming - but GO homes took that and left us with an easy stage by stage process which left us at ease. The communication we received was constant and informative . We had one or two tiny bumps towards the end but they were handle super efficiently. We build bang on the button of what was estimated .
Quality home design, professional staff member
Home Building started and end according to the plan
Staff member are friendly and professional . I love the online portal were I could track progress of my home.
Receiving ongoing updates during each stage
work done in quality manner
After final inspection things were adjusted in professional manner and on time
Final cost was equivalent to the estimated cost
Amazing from start to finish
From start to finish our experience with GoHomes has been amazing.
The communication & customer service was exceptional throughout our journey.
We are so pleased with our home, its everything we hoped for and more!
We would definitely recommend building through GoHomes :)
Special shout out to Shaye, Cassie & Andrew who were great throughout our construction progress, keeping us updated at all times :)
Amazing first home
My first build ever and it was amazing from start to finish. There was only one small issue that we had in our ensuite due to the size of the towel rail blocking our shower door from fully opening but that was easily sorted out by our construction consultant Nicole. Construction was completed within stipulated time frame. Cost was within budget. Special shoutout to Neil and Nicole for being super helpful and always being there for us when we had queries. We did not get an inspector to inspect the house but from our inexperienced eyes it looks really good.
We love our first home!
From start to finish our experience with GoHomes was amazing! From the moment we stepped into a display home we were pretty much sold, not only from the home but also the service we received. Our home was finished on budget and within the expected time frame with little to no issues. Vicki, Cassie, Shae and Ray all kept us well informed and a part of the process. Would definitely be building with them again.
Every step was carefully placed!
Our build process was an absolute delight, everything was well thought out and done to the highest quality which we expected
Any little issue or questions we had were answered by days end and the staff were only happy to help.
I would highly recommend any of the staff from office to site supervisor to our salesman it was a wonderful experience especially compared to some of the builders our friends went through!
We have a great building experience with GO Homes. Process was smooth from the beginning to the end. Especially , We had a great support from Vickie Matthews who was our sales consultant with our house plans and designs.
And everything was under the budget as we expected. We had no issues whatsoever during the building period. Site was very clean and accessible at the time. We found a few mistakes during the First Building Inspection, but GO homes managed to rectify them less than 10 days.
Overall , we have a good building experience with GO homes. We would definitely like to recommend GO homes to our friends and relatives who are looking to build in the future.
Thank you GO homes for our beautiful Home !!
Sales rep offered some different houses that I was very impressed with and eventually went with a design he offered. Was very easy to make the changes (taking 2 rooms off of plan) and other smaller changes.
Construction had a few normal issues which were fixed promptly when myself or the supervisor realised. Happy with the overall finish of the house.
Pre construction administration could have been a lot better
Pre construction was not perfect and because of that there were numerous problems during the construction stage. It was my sons first house and he felt like they just wanted a signature on a contract and that any changes he wanted to make were an inconvenience and was not advised of other changes he could have made. Construction would have been a lot better if there had not been those problems caused by administration staff during pre construction. Construction Supervisor Roy and Construction consultant Nicole were very good even having to d...eal with these problems. The final house is well built with only some minor workmanship issues with quality like toilet roll holders loose and sealant being left on expensive ensuite tiles. The cleaning of the house was not good as it looks like they just cleaned the glass on the windows and did not clean the frames or clean the floors of bedrooms etc that were still concrete as we were tiling after handover. I would have thought that they would have been at least vacuumed. All benchtops were not cleaned either as had a film of powder over most of them. The main dramas from preconstruction were that 3 phase power was asked for by email and phone call and yet they still had it as single phase which we luckily picked up and then were charged a variation for it. Septics cost was taken off as we were doing it ourselves and they took it off twice so really bad checking of costing at admin level which resulted in an extra cost that was not included in his bank loan because it was not found until after he got the loan and was just dumped on him at the Prestart meeting. I felt sorry for Lauren the prestart consultant. Brick layers made mistakes and walls had to be pulled down and redone. PVC downpipes were asked for and zincalume ones were put on so that had to be changed. We were told to make sure client supplied water tanks were put on prior to roof cover and yet they were not hooked up for the stormwater until near the end of the build so have lost a lot of winter rains going into the tanks. Other than that my son is very happy with the final house and glad it is finally finished. He chose the Malta premium with ultimate inclusions because it was a different design to most and he is very happy with his choice. Just disappointed that we had to watch everything so closely and there is some changes he wishes he had made in hindsight. Cost was a bit more than budgeted but it is worth it looking at the finished product.
Very good work
Very nice work by Go homes team, didn't have any problem during the construction, period very much impressed by Puneet, Mark, and rest of the team did awesome job.
Thank you guys
Love our new home
We were living interstate during our build and my 94 year old grandad was dealing with the staff at Go Homes.They were extremely patient and very understanding of dealing with him and went over and beyond to help in anyway possible.We were very happy with the build.We did have a couple things that we needed attention but they were very attentive to fix them as soon as possible.The quality of the workmanship is very good and although we are still in negotiations regarding the paint that was used on our house we feel confident that this matter will be resolved shortly either with the builder or with the paint company.The price of Go homes seems very good and this was why we chose them in the first place.
The best decision i have ever made.
Go Home have fantastic through out beginning to end. supervisor has been so helpful with any question and confusion we had. He was always happy to meet in site and explain to us. We could not be more happier with the way our first and new home has turned out.
A Beautiful Dream House !!!
As first time home builders, we found that the entire project was well managed by great staff at Go Homes. We visited many display homes but when we met Mr. Bill Singh and found out Go homes have lot more inclusions compared to other builders.
From the Paperwork to Pre start meeting everything went very well but it took long 7 to 8 weeks time for slab down. At initial stage of construction, they were very slow therefore we worried that we haven't received our house on time. But Eventually they finished our house in guaranteed time frame.
GO Homes exceeded our expectations by miles and we are over the moon with how our first home turned out!
We couldn't be happier with the way our new, and first, home has turned out - all thanks to the staff at GO Homes. From the day we went into the GO Homes display home and spoke with Puneet Goel, to the very last day where we picked up our keys with Shaye Schofield, we have been stress free, happy and very, very well looked after.
We picked up our keys on Tuesday 20th August and raced down to our house to finally open the doors to our brand new house. We couldn't be happier with how everything has turned out, everything has seriously exceed o...ur expectations and we cannot fault ANYTHING, even if we were to be really picky there still isn't anything we would change at all! We would like to say a huge, special thank you to Puneet Goel, Rebecca Kerr (The Loan Co), Shaye Schofield, Nicole Moutrie, Jenna True, Eevon Tan and Kendall Richardson for making our build process such a stress free, fun and exciting experience. These guys have all been so dedicated to ensuring that we have such a great experience with our build and we couldn't be more thankful to have had such an amazing team involved in creating our beautiful new home. You have all supported us every step of the way and have always helped us out, no matter how stupid our questions have been! You have all been so friendly, understanding, accommodating, fun, helpful and easy to communicate with — you're all amazing, thank you! We are absolutely over the moon with the quality of our build, there were absolutely no issues through the whole process and can't recommend these guys enough. Everything from pricing, to inclusions, to quality of products and the build, to the attention to detail, to the execution of everything, to the guaranteed build time (which they met early) — we were absolutely blown away by the quality of it all. We are so, so happy with our new home and we are so thankful for everyone and their efforts that went into creating it for us. We would definitely, no questions asked, build with GO Homes again of we ever wanted to build another house in the future! And of course we would recommend GO Homes to any of our friends or family who are looking to build!
THE BEST DECISION WE EVER MADE!
As first home owners, we're very anxious about the process of building our first home, as we had no real idea about anything.
But from start to finish, the process for us has been an absolute breeze.
Aaron who was our New Home Consultant was such a knowledgeable, helpful all round helpful person.
From start to finish GO Homes has made the first home building process super easy and help isn’t far from reach!
Thanks for giving us the home we dreamed of!
We have been to many builder but ended up with best Go homes. It’s been out classed by the team. They were slow at the start with paperwork, I was worried will I get on time or not? But eventually they finished well just on time. Bill Singh thanks for beautiful home!!
GO Homes - A perfect partner for our First Home
We just received our keys for our first home on 12.08.2019 and we couldn't have chosen a better partner than GO Homes to build our first home. We were very anxious about the formalities and processes for buying or constructing our first home. Most of the advises we got made the construction process look very cumbersome. However, it all started changing once we met our GO Homes Sales Consultant, Mr. Bill Singh. He patiently listened to our requirements, budget and other priorities and offered us the designs and options. His assurance took us a l...ong way in deciding to construct our house. As promised by Bill and later followed by all GO Homes team members, they made the process very smooth and hassle free. We are extremely happy about the quality of the workmanship, finishing and materials supplied. GO Homes managed to finish the construction before the promised / contractual timeline and we have a very nice and cosy first home in Australia. We will be looking forward to enjoy our home once we shift there around early Sep 2019. All the staff were friendly, courteous and professional. We would like to thank all members of the GO Homes team right from Bill (Sales consultant), Loretta & Shaye (Contract Administrator), Lauren (Prestart Consultant), Deb (Construction Consultant), Rob (Construction Supervisor) and Lorella (Accounts). We will be glad to recommend GO Homes to any of our family / friends with confidence.
Go Homes, Go Go Go
Go Homes is what we decide to build after many rounds of discussion with a number builders. Neil Boyd, the salesperson accommodate what I wanted to do. A three bedroom with three bathroom was our requirement. A great experience with the team, Neil Boyed, Shaye, Nicole and Jim who manage to accommodate my busy schedule. Move in recently and are very happy with the quality of work. Our first home in Western Australia and I would not hesitate to build with GO Homes again.
Questions & Answers
Hi , what is the time frame for a building contract to be drawn up?
It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.
Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.
Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.
If you could provide your job number we'd be happy to take a look at your specific job and provide an update.
The GO Homes team
At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?
And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?
Thank you for reaching out!
We pride ourselves on our build quality and commitment to deliver for our clients.
As your question appears to relate to a specific job file, are you able to please contact us at email@example.com with your job number so we can look into this matter for you?
Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...
As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.
If you can provide us with your job number via email, we will be able to give you an answer specific to your build.
We look forward to hearing from you.
I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
Hi Tom, we have sent an email to the address provided. Thank you!
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