From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
Reviewer Photos & Videos
First home owners
As first home owners, we're very anxious about the process of building our first home. But with the help of Neil Boyd, we've managed to get through the difficulties in building. He was very hands on and very easy to work with. Go Homes had executed well what was planned and we're very happy with the outcome of our dream home. We're very satisfied with their services and there were no hidden or added cost that's why we highly recommended them.
A very good experience
It's hard to be confident when choosing a builder in WA, and research can yield confusing results.
We went with Go Homes because of their friendly, approachable and trustworthy salesperson Neil Boyd.
He set the scene for how the rest of our build unfolded.
Every step in the process was managed efficiently and professionally. We could log into a portal at any time to review the milestones and progress pics. Communication was timely and everyone we dealt with was helpful and friendly. Even miscommunication at the beginning was handled effectiv...ely and in our favour during the prestart meeting. When we did our first inspection of the property, there were few negligible niggles that were sorted within a week, in time for our final inspection. Jim our construction supervisor always answered questions and offered sound advice.
Fantastic house - fantastic team!
I couldn't be happier with the outcome of my house! From the get go with Neil Boyd who helped me design the perfect house, it was an easy, stress free process and throughout the whole build I had nothing but support - I couldn't be happier with the outcome! The team who helped with prestart made the endless number of choices seem easy and helped me with the final touches to my house. The time it took to build was spot on and my building supervisor was helpful and always made time to meet if I had any questions. Couldn't recommend Go Homes and Neil more! Thanks guys!!
Thank you for our dream home!
Fantastic experience from start to finish!
We have had an amazing team from the initial consultations to pre start and right through the construction period, everything has been processed with very high levels of professionalism and efficiency.
We received our keys to our dream home last week which was 2 weeks earlier than we had expected.
Thank you to Angie, Vickie, Shaye, Bethany, Nicole & Jim. A fantastic team and highly recommended!
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Our home build the way we dream, our supervisor Rob very intelligence always helpful and communicate effectively, little bit complication on final stage that both parties notice but it solved easily, workman ship was great such as tiling, flooring and everything we must say we choose the right builder no dozy or hidden cost it was under our estimate cost more over we never have to think that we are building our home. Thanks to all the traders who involve and the staff who works during their christmas break as well. Home handed before given time.
Thanks to puneet , rob , deborah , shay and go home team for gifting our dream home.
First home owners at 22 & 24
Our site supervisor Ray communicated everything effectively. There were some faults the we found throughout the build but once we educated Ray he got onto it ASAP which we were extremely happy with. The only thing that we wish we had was small tips such as; extending our garage to the fence. The final cost was spot on from our estimated cost!
Our build was great and they finished on time .Workman ship was great there service was great and who builded our house they were great from the tiles to the bricks and every thing cant say no more abut them .the cost of the house was the same as they told us every thing was great and we are in our house now.
New home in Hilbert!
We had a really good experience building with Go Homes! The total build time was around 6 months. The trades were scheduled really well and as soon as one trade was done, another was in.
We had access to a portal which allowed us to see which step we were at also progress photos too. This was really useful for my husband and I.
Vickie was our sales consultant and we had Shaye, Jenna, Cassie helping us from the office and Mathew was our Supervisor. They were all really good to deal with.
No surprise variations at the end!
Thank you. We can't wait to move in now! :)
When we commenced our journey to build our home we lived 3000kms away, we wouldn't have even been able to start without the hard work of Goran who was able to assist us with the bank. Our Pre-Start Consultant Bethany made us feel as though no request was too big or too small to ensure we were able to make the best selections for our home. The build was smooth, with everything completed to a high standard. We could not believe how stress free the construction was and thanks to Jim and his organisational skills it all went smoothly. We couldn't recommend Go Homes and the team enough, if we ever built another house we would definitely consider Go Homes again.
Good job, would use again!
Overall we are happy with the build Go Homes provided. A things to tidy up at the end which were delt with promptly. Tiling has been done to a very high standard, painting high/reasonable standard once touch ups completed. Felt interior had more care taken with painting than exterior. Individual design which we are pleased with and additional fittings (some upgraded) eg blinds/sinks/taps are of a high quality. Very pleased with smeg appliances. Portal was ok- great for documents and progression photographs however not so much for choosing prest...art options. This was the only real downside- it was felt we were expected to have a good idea with choices before the meeting but colours and textures are not accurate on a screen. A invitation to view products just before prestart meeting would alleviate a lot of stress and take pressure off with the limited time allowed for the meeting. We ended up having two meetings but felt our need was an inconvenience. Colour options only expanded after complaint. Disappointing to not have the opportunity to upgrade frontage eg cladding, stone/tiled feature walls. When we asked we were told it was no longer an option. The basic is of a good standard though. Staff were a pleasure on the whole. Build was completed in a reasonable time frame and cost was exactly as told- no hidden surprises! Would definitely use Go Homes again and in most areas five stars is only fair!
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Trusted home builder
Our overall experience with Go Homes has been quite pleasant.All the issues and concerns raised have been attended to and rectified at the earliest during the construction time. Our sales consultant Aaron Smith did a wonderful job by giving us exactly what we wanted in our budget. Also, the prestart consultant Lauren helped us to choose inclusions wisely. Go Homes have delivered us a beautiful home with the quality and the finish that they promised. Now hand over has been completed we have been living in the house for 6 months. Recently we had our 6 months Inspection and had few minor issues. The after sales team has fixed all those issues quickly. Thank you everyone for delivering us such a beautiful house.
Priya & Rajesh
Building my first home was a very daunting experience, but the team at Go Homes made it an easy and enjoyable experience. The team were very committed to supporting me every step of the way and very reliable with getting back to me with any queries. Vicky was very informative with great suggestions to improve my home whilst not being pushy unlike most sale consultants and Shaye is extremely efficient and reliable with communication. From the first meeting you can tell the team care and treat you more like a friend than a business transaction.
love our new home home design Bayswater
I recommend building with Go Homes . They are fast with communication , House is built within timeframe. The ladies at the office are amazing and they helped me with the design of my home . Any enquiry's or problems they are fast at resolving it. The designs and products they have are amazing and awesome quality .
Building my first home was initially a daunting experience but as soon as I met Neil Boyd and discovered GO Homes it has been an easy, enjoyable experience. Neil made the whole process easy to understand and was extremely helpful, he helped me to find the ideal house and block and exceeded my expectations for what I thought I would be able to build within my budget. He genuinely cares about his customers and their homes, which is hard to find! Communication was easy with GO Homes and I was always kept up to date through the online portal. Every...one I spoke to was very helpful and respectful. The quality of the build is outstanding, so good that I have family members now also building with GO Homes. Build time was fast, there was progress just about everyday and now that my home is finished I am very satisfied with the quality. It has been an absolute pleasure building with GO Homes and if you are looking for an affordable, high quality home then go for GO Homes! Thank you very much to Neil, Loretta, Shaye, Nicole, Jim and everyone else who was involved.
Good Experience with GO Homes
Home design Glendale
I recommend building with go homes . From the starting of planning right up to the final completion of the house we were well looked after.The process was smooth and guided properly by Bill Singh(sales representive ) and Nicole (construction Manager ).thanx for all Go Homes Team.
Incredible experience from start to finish
Home design: Glendale
From beguining to end Go Homes has been upfront and accommodating.
Me and my partner started the whole building process with the sales consultant Niel Boyd who showed his experience by understanding our vision and encouraging us to make changes to our plan.
There were no pushy sales pitches, but many suggestions on cost saving changes to improve our home.
The online portal was very good at keeping us informed of the sages of the build and allowed us to make our prestart selections in our own time.
Our site manager Ma...
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GO Homes, Excellent Choice
Home Design: Velocity – Ultimate
My wife & I are in our sixties & were living in Brisbane during the whole build which would normally be pretty daunting for some.
If we had listened to all the horror stories about building we would never have experienced the truly amazing & well coordinated company GO Homes is.
With a sales background I place great importance on communication & accuracy of information & this was delivered in spades when dealing with all departments of GO Homes. From Neil Boyd & Loretta in the sales department, Shaye in Admi...n, Courtney who handled our pre start, Deborah in Construction (who untiringly answered my many questions) & Gary our site supervisor. All were excellent in returning phone calls & emails extremely quickly & in some instances instantaneously. Absolutely second to none! Build quality is excellent & although a few minor things were picked up during final inspection these were attended to quickly & to our satisfaction. Gary our site supervisor actually pointed out some of these to us during our inspection so he was already on to the issues & had plans in place for rectification. These were only minor in any case.
Great Experience Building our New Home
From start to finish we were looked after with our new home build. Regular feedback and information was awesome. From Vicki, with the initial sales contact, through accounts and pre-start and until the end with our site supervisor, everyone was so accommodating. Our site supervisor Mark was very switched on and i can't thank him enough for his information and assistance along the way. My wife and i are very happy with the overall build and everything flowed on according to plan. I have built several times before with different companies and this was by far the best build with the least stress.
We started our building journey with Go Homes in September and have just picked up the keys up today. We would like to congratulate the whole team at Go Homes for their outstanding service from the first meeting to today. Everything was on time and of great quality. On advice we did hire an independent building inspector who was satisfied at all 3 stages. The final inspection raised just a few very minor faults (mainly paint touch up), which was rectified within a week. We financed our new home through Tom at The Loan Co, couldn't be happi...er there either, such a professional attitude and very quick to answer any questions we had. The quality of the build is high, the price was fair, and kept to the estimate given to us, no last minute surprise bills! Overall we are extremely happy with the building experience we've had with Go Homes. If this house wasn't designed to be our forever home we would definitely build with them again. Big thanks to Grant Bear, Matt Gorham, Cassie Quartermaine, Bethany Palmer, Shaye Schofield. Tom Mayoss and the rest of the team at Go Homes and The Loan Company!!
Excellent Experience for First Time Buyer!!!!
Our experience is such a great journey! Our house was built to perfection in no time. From the start until the end, I can’t say nothing but the best to all the staff of Go Homes and BGC. Clive Lorton is such a wonderful guy to work with, very knowledgable, professional and his work ethic is incredible!!! Come across the rest of the team, Lorella Silvio, Cassie Quartermaine, Shaye Schofield, Kim Russell and Katherine Chapell are amongst the people who truly made our experience remarkable!!! You can’t fault every single one of them, they are the...best and are willing to go beyond their duties to make the job done. Words are not enough to thank these wonderful people and I wish them more success and hope they continue to deliver high quality homes for families like us. From the bottom of our heart, thank you so much and more powers to Go Homes and BGC!!!!!
We Absolutely love our new home
We have been to other builders before seeing Go Homes, then one of our friend recommended Bill Singh, just to have a chat before we make any decision, we were really glad that we did peoceed with go homes, from Sales rep to final construction, everything went great and we received what we wanted and what we were shown. Keep up the good work guys
Go Homes for President
To be honest, we had never heard of Go Homes! We had a recommendation to give Neil Boyd a call once we had decided on the lot we wanted to build our "last stop" home. Well this man was amazing, he listened to our needs & came up with a home design that suited us.
When the build finally got started, which seemed to take ages but apparently the "norm", it went very quickly & was completed with in the 6 months. We were notified all the time by Deborah & the portal. Our experience at the prestart was great & we were finished in record time with onl...
2nd Home Owner Build - Satisfied - 5 Star
Start of the process was fantastic as Bill Singh, the sales consultant was very helpful and professional. He assisted us with ideas and ways to save on the build but maximising all the things we wanted and allowing us to build our dream home that met our budget. The overall build started off okay but had very little information on progress. Andrew Drummond-Hay took over the project as the site manager and everything went uphill. Great site manager, very communicative and constantly giving updates on progress. very helpful and constantly offerin...g his professional advice. Overall quality exceeded my expectation with little to no defects found by an independent building inspector whom we hired. Would definitely recommend Go Homes to my own family and friends.
The best experience!
I received my keys yesterday and finished the process with GO Homes and BGC and I could not be more happier with everything- I am a first home buyer and I cannot fault the experience and service I have received! My sales consultant, Aaron Smith, designed a plan that could not be more perfect for me and my lifestyle, whilst also accommodating for my budget and land size- I highly recommend him. The inclusions I received are amazing from flooring and window coverings, essastone benchtops, and SMEG appliances. There were so many options for tile s...uppliers- I went with European Ceramics and the standard builders tile range was so extensive- I am in love with my tiles! The pre start experience was again wonderful with the help of Kate Chappell- she was so knowledgeable and patient throughout the entire process. I also received a $1200 prestart voucher which came in very handy. My Contracts Administrator, Shaye Schofield has been absolutely lovely to deal with, Ray Bosito was my Building Supervisor and Nicole Moutrie my construction consultant and again I could not rave more. Ray has been on the ball with everything uploading pictures to my portal and explaining the whole building process to me. I always received a prompt response from Nicole and she always went above an beyond. As with any building experience, not everything goes smoothly but with the assistance of the above mentioned people the small mishaps along the way were rectified promptly and I can honestly say I could not be more happy with the end result. There also were no extra or hidden costs as you often hear from building experiences. I really cannot believe what I have as my first home- I'm still pinching myself! I really want to thank Aaron, Kate, Shaye, Ray and Nicole and the rest of BGC and GO Homes for all their hard work and the beautiful home they have given me.
What a Quality Build by Go Homes
It’s our first build and you hear horror stories about building but our whole process has been unbelievably Great. The whole Go Homes team have been professional and friendly. We would really like to thank our sales consultant ‘BILL SINGH ‘who made our building process smooth and hassle free. Bill was fantastic, he went out of his way to accommodate any change request and helpful suggestions during quote and design process.
The quality of the finished product is outstanding. We would highly recommend GO HOMES and BILL SINGH if any one wants to build.
Questions & Answers
Hi , what is the time frame for a building contract to be drawn up?
It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.
Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.
Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.
If you could provide your job number we'd be happy to take a look at your specific job and provide an update.
The GO Homes team
At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?
And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?
Thank you for reaching out!
We pride ourselves on our build quality and commitment to deliver for our clients.
As your question appears to relate to a specific job file, are you able to please contact us at email@example.com with your job number so we can look into this matter for you?
Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...
As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.
If you can provide us with your job number via email, we will be able to give you an answer specific to your build.
We look forward to hearing from you.
I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
Hi Tom, we have sent an email to the address provided. Thank you!
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