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GO Homes
4.5 from 200 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    3.0 (1)
  • Site Admin
    2.0 (1)
  • Timeliness
    3.0 (2)
  • Structural Integrity
    4.0 (1)
  • Plumbing & Waterproofing
    3.0 (1)
  • Electrical & Lighting
    3.0 (1)
  • Flooring
    4.0 (1)
  • Transparency
    2.0 (1)
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  • Verified customer

Slab down for 9 weeks and still no bricks up

published

Signed my contracts in June and got My slab poured on the 7th of October and I’m still waiting for a brick layer to start. Also trying to get info and updates from my construction consultant is like pulling teeth! Not happy at this stage that’s for sure! Everything pre construction was great. I know things are crazy at the moment with the building industry, but some progress would be great!

Timeliness
Incentivised ReviewNo
Build StageMid-Construction
1 comment
GO Homes
GO HomesGO Homes
Isaac

IsaacPerth, WA

  • Verified customer

Not a good experience

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
3 comments
GO Homes
Admin TeamGO Homes
Isaac
Isaac

Hi,

Thanks for letting us know, we are still awaiting for the phone call from GO homes.

GO Homes
GO HomesGO Homes

The reviewer stated that an incentive was offered for this review

Mike

MikePerth

  • Verified customer

Don't Go Custom with Go Homes - Poor Customer Experience

published
Build StagePost-Construction
3 comments
GO Homes
Admin T.GO Homes
Mike
Mike
GO Homes
Admin T.GO Homes
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Butterfly

ButterflyPiara waters

  • Verified customer

Bad experience for first time builder and home owner

published
Construction End DateFeb 2018
1 comment
GO Homes
Admin T.GO Homes
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Questions & Answers

Andie

Andieasked

Hi , what is the time frame for a building contract to be drawn up?

17 answers
Doreen
Doreen

It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.

Andie
Andie

Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.

GO Homes
GO HomesGO Homes

Hi Andie,

Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.

If you could provide your job number we'd be happy to take a look at your specific job and provide an update.

Thank you,

The GO Homes team

Mindyourownbusiness

Mindyourownbusinessasked

At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?

And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?

3 answers
GO Homes
GO HomesGO Homes

Hi there,

Thank you for reaching out!

We pride ourselves on our build quality and commitment to deliver for our clients.

As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you?

Kind regards,

GO Homes

Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...

GO Homes
GO HomesGO Homes

Hi again,

As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.

If you can provide us with your job number via email, we will be able to give you an answer specific to your build.

We look forward to hearing from you.

GO Homes

Tom M

Tom Masked

I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
tk_mukkur@hotmail.com

1 answer
GO Homes
GO HomesGO Homes

Hi Tom, we have sent an email to the address provided. Thank you!

GO Homes

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