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GO Homes
4.4 from 232 reviews · View Statistics
See the Best Home Builders in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by GO Homes

Reviews

  • Build Stage
  • Customer Service
    1.2 (13)
  • Site Admin
    1.1 (13)
  • Timeliness
    1.3 (13)
  • Structural Integrity
    1.6 (7)
  • Plumbing & Waterproofing
    1.6 (5)
  • Electrical & Lighting
    1.8 (5)
  • Flooring
    1.6 (5)
  • Transparency
    1.3 (11)
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Rhys
Rhys Perth, WA
  • Verified

Stay away

published

All started great didn’t have any complaints but If you are looking at building a house and don’t want to get surprise bills of $10,000 after you have got finance and signed all contracts then do not go with go homes or any other builders run by BGC. I have also heard of a lot more people this has happened to. They are a complete disgrace and I can’t tell you enough to stay away
Unfortunately I am locked in with these guys

Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Shivan P.
Shivan P.Perth, WA
  • 2 reviews
  • 3 likes
  • Verified

(BGC) Go Homes = STAY AWAY

published
Customer Service
2/5
Site Admin
1/5
GO Homes
GO HomesGO Homes

Other Home Builders

 
 

0.0
(1,234)
Kamal
KamalPerth, WA
  • Verified

Terrible Company

published
Customer Service
1/5
Site Admin
1/5
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Worst Company
Worst CompanyPerth, WA
  • Verified

Worst Company to Build House with

published
Customer Service
1/5
Site Admin
1/5
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Elise
ElisePerth, WA
  • Verified

Slow Building

published
Incentivised Review No
Build StageMid-Construction
GO Homes
GO HomesGO Homes
Danni E.
Danni E.Perth, WA
  • Verified

If you have rural don’t GO homes

published
Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
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S meynell
S meynellPerth, WA
  • 3 reviews
  • 8 likes
  • Verified

House of horrors

published
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Customer Service
1/5
Site Admin
1/5
S meynell
S meynell

Beware of false reviews

S meynell
S meynell

They won’t answer emails neither $285000 this is how they treat you

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Next
  • Verified

Extremely painful experience with Go Homes

published
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Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes

Other Home Builders

 
 

0.0
(1,234)
Hanish
Hanish
  • 2 reviews
  • 7 likes
  • Verified

Frustrating and a painful experience throughout the process, no commitment on commencement of Works.

published

No commitment on commencement of work after 6 months of signing the contract and 12 months from signing the prelim contract. No transparency, poor communication and no commitment to any work are only a few out of many other trade-offs. Also, look out for other companies they shares resources with.

Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Hanish
Hanish
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Tara A.
Tara A.Perth, WA
  • 3 reviews
  • 10 likes
  • Verified

Horrible experience and nowhere near finished

published
Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Tara A.
Tara A.
GO Homes
GO HomesGO Homes
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  • Verified

Lack of professionalism and poor customer service

published

Lacks of professionalism, transparency, organisation and customer service. Delays at every turn, lacks of accurate communication and just poor performance all round. They hide any feedback that does not paint them in a good light. Take long time to response you. No progress since the first PCI when house is nearly ready for hand over.

Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Ktwee
Ktwee

Hi, we have been trying to call your office couple of times today to follow up handover process and no one answers the call 65004566. I hope this can be improved.
My job number is 50312.

GO Homes
GO HomesGO Homes

Other Home Builders

 
 

0.0
(1,234)
SVN
SVN Perth, WA
  • Verified

Had enough and not even at construction stage yet..

published
Incentivised Review No
Build StagePre-Construction
GO Homes
GO HomesGO Homes
SVN
SVN
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  • Verified

Never again!

published

The best part of our build experience with go homes was the saleman [Name Removed], he gave 110%. Unfortunatley the rest of the process was terrible, from trying to get information from the construction consultant and the site supervisor to the appalling finishes. Its been a long journey and at 34 weeks from pad down we're not at handover yet.

Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
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  • Verified

Slab down for 9 weeks and still no bricks up

published

Signed my contracts in June and got My slab poured on the 7th of October and I’m still waiting for a brick layer to start. Also trying to get info and updates from my construction consultant is like pulling teeth! Not happy at this stage that’s for sure! Everything pre construction was great. I know things are crazy at the moment with the building industry, but some progress would be great!

Timeliness
2/5
Incentivised Review No
Build StageMid-Construction
GO Homes
GO HomesGO Homes
Isaac
IsaacPerth, WA
  • Verified

Not a good experience

published
Customer Service
3/5
Site Admin
2/5
GO Homes
Admin TeamGO Homes
Isaac
Isaac

Hi,

Thanks for letting us know, we are still awaiting for the phone call from GO homes.

GO Homes
GO HomesGO Homes
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Questions & Answers

Andie
Andieasked

Hi , what is the time frame for a building contract to be drawn up?

17 answers
Doreen
Doreen

It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.

Andie
Andie

Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.

GO Homes
GO HomesGO Homes

Hi Andie,

Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.

If you could provide your job number we'd be happy to take a look at your specific job and provide an update.

Thank you,

The GO Homes team

Mindyourownbusiness
Mindyourownbusinessasked

At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?

And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?

3 answers
GO Homes
GO HomesGO Homes

Hi there,

Thank you for reaching out!

We pride ourselves on our build quality and commitment to deliver for our clients.

As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you?

Kind regards,

GO Homes

Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...

GO Homes
GO HomesGO Homes

Hi again,

As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.

If you can provide us with your job number via email, we will be able to give you an answer specific to your build.

We look forward to hearing from you.

GO Homes

Tom M
Tom Masked

I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
tk_mukkur@hotmail.com

1 answer
GO Homes
GO HomesGO Homes

Hi Tom, we have sent an email to the address provided. Thank you!

GO Homes

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