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GO Homes
4.4 from 242 reviews · View Statistics
See the Best Home Builders in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by GO Homes

Reviews

  • Build Stage
  • Customer Service
    3.2 (47)
  • Site Admin
    3.1 (46)
  • Timeliness
    3.1 (45)
  • Structural Integrity
    3.9 (37)
  • Plumbing & Waterproofing
    3.8 (35)
  • Electrical & Lighting
    4.0 (35)
  • Flooring
    4.1 (34)
  • Transparency
    3.1 (39)
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Reviewer Photos & Videos

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J.P.S
J.P.SPerth, WA
  • Verified

Worst Company to Build House with

published
Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Lauren d.
Lauren d.Perth, WA
  • Verified

Construction process was long, but overall really happy with my house

published
Customer Service
4/5
Site Admin
4/5
GO Homes
GO HomesGO Homes

Other Home Builders

 
 

0.0
(1,234)
Rebekah
RebekahPerth, WA
  • Verified

Construction Period Nightmare ....... Finished product so worth it !!!

published
Customer Service
1/5
Site Admin
2/5
GO Homes
GO HomesGO Homes
Rhys
Rhys Perth, WA
  • Verified

Stay away

published

All started great didn’t have any complaints but If you are looking at building a house and don’t want to get surprise bills of $10,000 after you have got finance and signed all contracts then do not go with go homes or any other builders run by BGC. I have also heard of a lot more people this has happened to. They are a complete disgrace and I can’t tell you enough to stay away
Unfortunately I am locked in with these guys

Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
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David
DavidPerth, WA
  • Verified

Build with Go Homes

published

We decided it was time to downsize and planned to build a house, to suit our needs. After talking to a few builders we signed with Go Homes. Our sales consultant Ahmed was very helpful in recommending a design and customising the plan based on our needs and budget. Ahmed went out of his way to help us with any issues we had and went to great lengths to help obtain the Government Building Grant. Ahmed was accommodating and professional, we would recommend GO homes.
Ahmed is an asset to your company.

Customer Service
4/5
Transparency
4/5
GO Homes
GO HomesGO Homes
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The reviewer stated that an incentive was offered for this review

Shivan P.
Shivan P.Perth, WA
  • 2 reviews
  • 3 likes
  • Verified

(BGC) Go Homes = STAY AWAY

published
Customer Service
2/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
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Larissa M.
Larissa M.Perth, WA
  • 4 reviews
  • 4 likes
  • Verified

Great quality for great price!

published

We had amazing costumer service from the beginning and throughout the process. Great team, issues were dealt with in a fast and polite manner. Companies that work alongside GO Homes are amazing as well!
Very satisfied with the results! They went far and beyond to help us build our first home.

Customer Service
5/5
Site Admin
4/5
GO Homes
GO HomesGO Homes
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The reviewer stated that an incentive was offered for this review

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Kamal
KamalPerth, WA
  • Verified

Terrible Company

published
Customer Service
1/5
Site Admin
1/5
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The reviewer stated that an incentive was offered for this review

Other Home Builders

 
 

0.0
(1,234)
Vanessa
Vanessa Perth, WA
  • Verified

Amazing customer service

published

Being first time home builders it can be challenging and difficult to know which direction to head in and know you are supported. Jatin at Go Homes has been extremely supportive and helpful during our journey so far, we feel really lucky to have such a great consultant by our side. We can’t wait for our final results!

Customer Service
5/5
Site Admin
5/5
GO Homes
GO HomesGO Homes
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The reviewer stated that an incentive was offered for this review

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  • Verified

New home / slow build

published
Build StagePre-Construction
GO Homes
GO HomesGO Homes
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Elise
ElisePerth, WA
  • Verified

Slow Building

published
Incentivised Review No
Build StageMid-Construction
GO Homes
GO HomesGO Homes

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0.0
(1,234)
Danni E.
Danni E.Perth, WA
  • Verified

If you have rural don’t GO homes

published
Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
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S meynell
S meynellPerth, WA
  • 3 reviews
  • 9 likes
  • Verified

House of horrors

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +8Thumbnail
Customer Service
1/5
Site Admin
1/5
S meynell
S meynell

Beware of false reviews

S meynell
S meynell

They won’t answer emails neither $285000 this is how they treat you

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  • Verified

Extremely painful experience with Go Homes

published
  • Thumbnail
  • Thumbnail
Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Hanish
Hanish
  • 2 reviews
  • 7 likes
  • Verified

Frustrating and a painful experience throughout the process, no commitment on commencement of Works.

published

No commitment on commencement of work after 6 months of signing the contract and 12 months from signing the prelim contract. No transparency, poor communication and no commitment to any work are only a few out of many other trade-offs. Also, look out for other companies they shares resources with.

Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Hanish
Hanish
Page 1 of 4

Questions & Answers

Freddy M.
Freddy M.asked

Hi Go homes,
What is the meaning of your 6+ months time frame to get the brickwork done?
Can you please explain because I don't seem to get an answer when I ask the "right person".
Thanks in advance for your reply.

6 answers
GO Homes
GO HomesGO Homes

Thanks for the question Freddy,

Currently the industry is experiencing a shortage of labour and materials - this is having a large affect on availability of brick trade.

We are experiencing in some areas of the metro area up to a 6 month delay for a trade allocation from the slab down stage of the build.

- GO Homes team

Freddy M.
Freddy M.

Thanks for the quick reply.
How long then from the bricky allocation to the actual brick works?
What it the time frame for this?
Thanks in advance for your reply.

GO Homes
GO HomesGO Homes

Hi Freddy,

I would just like to double check your job number.

Once you clarify your job number, we can check your job file and provide you with more information.

- GO Homes team

Andie
Andieasked

Hi , what is the time frame for a building contract to be drawn up?

17 answers
Doreen
Doreen

It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.

Andie
Andie

Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.

GO Homes
GO HomesGO Homes

Hi Andie,

Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.

If you could provide your job number we'd be happy to take a look at your specific job and provide an update.

Thank you,

The GO Homes team

Mindyourownbusiness
Mindyourownbusinessasked

At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?

And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?

3 answers
GO Homes
GO HomesGO Homes

Hi there,

Thank you for reaching out!

We pride ourselves on our build quality and commitment to deliver for our clients.

As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you?

Kind regards,

GO Homes

Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...

GO Homes
GO HomesGO Homes

Hi again,

As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.

If you can provide us with your job number via email, we will be able to give you an answer specific to your build.

We look forward to hearing from you.

GO Homes

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