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GO Homes
4.4 from 239 reviews · View Statistics
See the Best Home Builders in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by GO Homes

Reviews

  • Build Stage
  • Customer Service
    4.4 (106)
  • Site Admin
    4.1 (90)
  • Timeliness
    4.2 (89)
  • Structural Integrity
    4.5 (71)
  • Plumbing & Waterproofing
    4.5 (72)
  • Electrical & Lighting
    4.5 (73)
  • Flooring
    4.6 (72)
  • Transparency
    4.2 (82)
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Reviewer Photos & Videos

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Jerry
JerryPerth, WA
  • Verified

Worst Company to Build House with

published
Customer Service
1/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
T.Bern
T.Bern
  • 2 reviews
  • 4 likes
  • Verified

Great Preconstruction Service

published

We signed up with GO Homes June 2021 and Neil Boyd was very helpful with finding us the right land. He made the process super easy and kept great communication. Our prestart consultant Jasmin was also spectacular, super helpful and lovely to deal with. Talked us through everything. Great service.

Customer Service
5/5
Site Admin
3/5
GO Homes
GO HomesGO Homes
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(1,234)
Emily D.
Emily D.Perth, WA
  • Verified

Very Happy Customer Currently in Construction Phase

published

I can only comment on prestart stage as we have just moved into Construction, but we have been INCREDIBLY happy with the service we have received. JT has been phenomenal, his communication has been open, honest & factual, taking us through everything and has answered every question we have had. We haven't had one complaint! We didn't receive any building grants so working within a budget was very important to us and JT worked with us to make sure what we wanted was within the budget. To add the cherry on top he has great banter and always has a smile on his face!! You the best JT thank you!!

Customer Service
5/5
Transparency
4/5
GO Homes
GO HomesGO Homes
  • Verified

A very happy customer

published

From the start to the end of our build, dealing with GO HOMES was a very pleasant experience. Our sales consultant Neil Boyd was very informative and honest. He was always there if we needed him. Also our site supervisor was very helpful addressing all our concerns. We would definitely recommend GO HOMES to family and friends.

Customer Service
5/5
Site Admin
5/5
GO Homes
GO HomesGO Homes
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  • Verified

Good service sales consultant went above and beyond

published

Build was managed well.So far build quality has been good at slab stage now awaiting bricks.
Had a few issues that were resolved in a timely manner just usual things such as setbacks of boundary vs plan i was after etc final costs came in good exactly what was expected my sales consultant tallal was excellent and went above and beyond

Customer Service
4/5
Site Admin
4/5
GO Homes
GO HomesGO Homes
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  • Verified

Good service

published

So far the process with Go Homes has been painless. We can only comment on the the pre stage part as of yet but our sales consultant, Mitch Graves was very informative, knowledgeable & honest.
Mitch stayed tight onto our budget whereas I know other people try and push you further out of that price. We made it very clear that we have never done this before and he held our hand through the process without making it feel as if he was pressuring us. So far no complaints.
Thank you for helping us build our first home

Build StagePre-Construction
GO Homes
GO HomesGO Homes
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Keyur
KeyurPerth, WA
  • Verified

Good service and smooth process GoHomes

published

Go Home's sales consultant has good knowledge and experience which help us to build house. I recommended my friend to build a house with GoHomes. With GoHomes building process is smooth, transperant, easy and pretty straight forward.
I am happy with their services and policies.
They helped us at each stages of our construction.

Customer Service
5/5
Site Admin
5/5
Build StageMid-Construction
GO Homes
GO HomesGO Homes
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Gavril D
Gavril DPerth, WA
  • Verified

Great Customer Service and communication from a solid construction company

published
Customer Service
4/5
Site Admin
4/5
Build StageMid-Construction
GO Homes
GO HomesGO Homes
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Toui P
Toui PSydney, NSW
  • 2 reviews
  • Verified

Great customer service

published

Great Customer Service
We are very impressed with Joanne Watson who have been assisting us throughout the process of selections and in decision making to build with Go Homes.
Joanne is very professional and has provided us services at a high level. Any information we have requested she was able to provide us with a feedback and information in a quick manner. She is easy to deal with and very helpful.
No doubt the reason we have decided to proceed with Go Home was purely because we feel very comfortable in dealing with your Associate Joanne Watson.
We have already recommended Go Home to our friends and without any hesitation at all. Keep up the good work Joanne Watson.

Customer Service
5/5
Site Admin
5/5
GO Homes
GO HomesGO Homes
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  • Verified

Best house builder in the market

published

GoHomes is very good to build the house with good products also Jatin Pithia makes very good designs which will fulfil your requirements in the house.they build quality homes with BGC products with excellent customer service.The final cost I compared i find less than the others provided me the costing to build.I will recommend to go with GoHomes.

Customer Service
5/5
Site Admin
5/5
GO Homes
GO HomesGO Homes
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  • Verified

Great support and service

published

We started our journey building this year and we have had nothing but amazing support and service from our consultant David Gianoncelli, he has helped us with all our questions and worries and made sure we got everything we wanted in our build. Not been pushy at all and instead been incredibly supportive even with us being difficult customers to please.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
GO Homes
GO HomesGO Homes

Other Home Builders

 
 

0.0
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Rhys
Rhys Perth, WA
  • Verified

Stay away

published

All started great didn’t have any complaints but If you are looking at building a house and don’t want to get surprise bills of $10,000 after you have got finance and signed all contracts then do not go with go homes or any other builders run by BGC. I have also heard of a lot more people this has happened to. They are a complete disgrace and I can’t tell you enough to stay away
Unfortunately I am locked in with these guys

Customer Service
1/5
Site Admin
1/5
GO Homes
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Vik Kumar
Vik KumarSydney, NSW
  • Verified

Excellent Service. Go Homes

published

I contacted Go Homes to build my house at Alkimos Beach. Jo Watson was great. Best customer service I have experienced. always helpful and provided service and advise which really gave me the confidence to build with Go Homes. As I live in Sydney and have build before. I feel really confident with Go Homes. I have recommended my friend and he is also building with Go Homes. He also said Jo Watson is great and he is very happy with service provided by Go Homes. Highly recommended.

Customer Service
5/5
Site Admin
5/5
GO Homes
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Shivan P.
Shivan P.Perth, WA
  • 2 reviews
  • 3 likes
  • Verified

(BGC) Go Homes = STAY AWAY

published
Customer Service
2/5
Site Admin
1/5
GO Homes
GO HomesGO Homes
Kamal
KamalPerth, WA
  • Verified

Terrible Company

published
Customer Service
1/5
Site Admin
1/5
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Page 1 of 8

Questions & Answers

Freddy M.
Freddy M.asked

Hi Go homes,
What is the meaning of your 6+ months time frame to get the brickwork done?
Can you please explain because I don't seem to get an answer when I ask the "right person".
Thanks in advance for your reply.

6 answers
GO Homes
GO HomesGO Homes

Thanks for the question Freddy,

Currently the industry is experiencing a shortage of labour and materials - this is having a large affect on availability of brick trade.

We are experiencing in some areas of the metro area up to a 6 month delay for a trade allocation from the slab down stage of the build.

- GO Homes team

Freddy M.
Freddy M.

Thanks for the quick reply.
How long then from the bricky allocation to the actual brick works?
What it the time frame for this?
Thanks in advance for your reply.

GO Homes
GO HomesGO Homes

Hi Freddy,

I would just like to double check your job number.

Once you clarify your job number, we can check your job file and provide you with more information.

- GO Homes team

Andie
Andieasked

Hi , what is the time frame for a building contract to be drawn up?

17 answers
Doreen
Doreen

It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.

Andie
Andie

Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.

GO Homes
GO HomesGO Homes

Hi Andie,

Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.

If you could provide your job number we'd be happy to take a look at your specific job and provide an update.

Thank you,

The GO Homes team

Mindyourownbusiness
Mindyourownbusinessasked

At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?

And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?

3 answers
GO Homes
GO HomesGO Homes

Hi there,

Thank you for reaching out!

We pride ourselves on our build quality and commitment to deliver for our clients.

As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you?

Kind regards,

GO Homes

Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...

GO Homes
GO HomesGO Homes

Hi again,

As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.

If you can provide us with your job number via email, we will be able to give you an answer specific to your build.

We look forward to hearing from you.

GO Homes

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