From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
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Great experience - great customer service
My journey started when I walked into a display home I feel in love with. That’s where I met Neil Boyd and he took me through all of the house features and answered all of my questions. Not once did I feel obliged to sign up, rather I felt I was being taken care of. The deal Neil offered me was really great and the more times I saw the home (yes, I visited the display several times!) and saw myself in a home just like it. So my building experience began. The build itself was a good experience, and there was only very minor things to fix at the ...final inspection (a wonky tap handle and programming of the garage door). The build did take longer than the guaranteed 24 weeks, which was frustrating but my building supervisor gave me regular updates on when he predicted the house would be ready. Overall, I had a good experience and would definitely build with Go Homes again :)
Slab down for 9 weeks and still no bricks up
Signed my contracts in June and got My slab poured on the 7th of October and I’m still waiting for a brick layer to start. Also trying to get info and updates from my construction consultant is like pulling teeth! Not happy at this stage that’s for sure! Everything pre construction was great. I know things are crazy at the moment with the building industry, but some progress would be great!
Moved in exactly a year from purchasing land, pretty straight forward process, very happy with our first home!
Pros: 25-week guarantee from slab-down was fulfilled, minor issues that were fixed immediately, free dishwasher courtesy of Mr. Neil Boyd (genuine guy, much respect) real-time updates via online portal, reasonable options and cost of build, tiles beautifully done, gorgeous paint job, various upgrades and discount with paving included (thanks Brickmakers), housewarming gift from Go Homes when we got our keys, upcoming free 6-month maintenance and 25-year building warranty! We moved in weeks before Christmas, couldn’t be happier!
Cons: Minor ele...ctrical issues which left a wall with some accidental damage when they sent some tradies to fix them, hope they sort it out soon. Special mention: Thanks to Mr. Neil Boyd for being honest, considerate and generous of his time. Go Homes is lucky to have him represent their company and I say this with utmost sincerity. Thank you to Ms, Joan from Crosby Tiles for being so helpful. You’re a godsend. Thanks to Jim, our trusty building supervisor for making sure everything looked spotless before our move. And for the tradies who literally built our home, thank you so much for a job well done! We’re going to enjoy our first Christmas in our new home because of you all! We’re feel very lucky for choosing Go Homes as our builder!
We had a great experience with the sales rep, Gail W. She is professional, dedicated and attentive. We designed the house we wanted and Gail helped us with all questions. Great experience so far.
Pre-start took a while to book in, and it felt rushed. But, we had a good experience on the day and were helped to select items appropriate for our needs.
Great home builder!!
We had a great experience with Neil Boyd since the commencement of building our dream home. Couldn’t ask for more with how it was made, we built at Calleya. House looks outstanding and even our neighbours and family telling us that the house is beautiful! With the every detail and how it was made, Neil helped us maximised all the space we needed, now living on it for only nearly 2 months, we’re still in awe! Thanks to GoHomes. So worth it!
We're very happy customers !
We were very happy with the trouble Ryan Taylor went to in repeatedly altering our plans as we came up with ideas. He was very helpful in his advice too.
Pre-start day was good but we would have liked to actually see and handle more of the materials (like Colorbond roofing samples, roller door sample material & pavers etc) rather than just seeing virtual stuff on-screen.
There was an issue during construction in that the gables were missing from the roofing but when that was pointed out it was rectified satisfactorily and they were installed...
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So happy to have found Go Homes!
We fell in love with Go Homes from the moment we walked into their Display home in Aveley. With barely any knowledge of what the process would entail, Tallal laid it out for us neat and easy. Tallal has always been easy to reach and available for if we have any questions. I would definitely recommend Tallal and Go Homes to anyone looking to build their new home.
Couldn't be happier so far!!
In our very first meeting, Tallal was able to fully redesign one of their floor plans & cost everything up for a design that I totally fell in love with! He was very knowledgeable, helpful & actually had my best interests at heart which is exactly what I needed as a first home owner. He has turned what was a beginning to be a very daunting process, into an extremely enjoyable one and I am so excited for Go Homes to start building so I can move into my new home!
I would highly recommend Tallal to anyone :)
Love our new home
From the moment we stepped into the Go Homes Display home in Treeby and met with Neil Boyd to discuss our wants and needs for our our first home the we found the process nice and smooth from start to end. Any issues or queries were dealt with promptly and put our minds at ease. Now in our home we are very happy and are receiving many compliments from friends and family about the quality and finish, especially the great inclusions. Would happily build with again and recommend.
A transparent review “Whole process” - Start to Maintenance
I would like to share our true and transparent building experience with Go Homes.
Start with consultant: My wife and myself are big window shoppers. Before starting this project, we chose Go Homes for two reasons, Inclusions and consultants. While shopping, we met different Go Home display home consultants with a tight borrowing capacity and mind full of doubts if we can build a house. All of the consultants were highly professional and knowledgeable. After gaining confidence and trust to build with Go homes, we chose Aaron Smith Custom Home...Design Specialist from Harridale display homes. Though all the consultants were great, we choose Aaron as he showed a welcoming body language with always a smile on his face. He was all ears with our needs and showed us the piece of land that we loved at first sight. He was never pushy to sigh the contract. He took us to the main office and walked us through the inclusions and explained every question before we signed the contract. Truly speaking he was working with us for 3 weeks and gave us a perfect plan with all the inclusions that we wanted. During the plan finalizing process, he also helped to keep us in track to maintain our budget yet dint compromise in adding a bit of luxury on all essentials. Prestart: After signing, Shay Schofield from the Contracts team showed high professionality and kept us in constant update with preliminary plan process. During this process there were couple of confusions and even before I commented, Aaron (Consultant), quickly took the ownership of the errors and helped me not to stress and rectified the issue and made sure I was not out of pocket at any time. Before our prestart, Go Homes had set up a portal that virtually showed the picture of the house with the inclusion choice we made. We were given great variety of choices and had the opportunity to take a sample of the bricks, pavers, flooring's and blinds to think before our prestart. On our prestart day, Jenna True Prestart Consultant made everything possible to make us comfortable and helped us to choose the right choices. We were also introduced to EeVon Tan from the Intelligent Homes to plan our electrical. She was very patient, knowledgeable and gave us expert advice to choose the essential electrical requirements. Building: My building process started, and my slab went quick that I expected. On seeing our building going ups, the whole game of doubts and questions started for us as things looked very different from plan to actual reality. But I was very lucky to have Deborah Webster as my Construction Consultant and Rob as Site manager. During the construction process I wrote many emails quires and made phone calls to Deborah. She was excellent and responded to all my quires on a timely manner and with high level of professionality. During couple of occasions she also arranged meeting with the site manager to clarify my concerns and doubts. Handover: My handover was made just as promised. Rob was excellent to monitor and rectified most of the issues during the construction period and I was luck to have only minor issues to be rectified during my pre hand over inspection. Rob also took initiative to fix the minor errors very quickly and made everything possible to hand over the keys within a week.
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We had such an easy time planning and bringing our creation to life with Tallal.
I would highly recommend Tallal. He’s super helpful and really puts your mind at ease to make the process as smooth as possible. He was really patient and flexible with our needs and timeframe.
After looking around a few different builders, the inclusions that come with GO HOMES is by far the best out there.
Go Home is Perfect
I have recently built my first home with GO Home, and I was extremely happy with the build process from start to finish. The house was completed in a very reasonable length of time and very high quality, and the number of inclusions which were part of the standard range was excellent
Every person I dealt with throughout the process was friendly and helpful, and really made me feel like a valued client. Especially Field Supervisor Mr Robert Mabbott is Friendly and execute the job well planed and Construction consultant Mr Deborah Webster who up...date every stage of progress and well plan for the next stage of construction work on the field . I really feel happy that my house was assigned this team who built my dream house as I Like. The whole process of building with Go home was smooth and stress-free I will strongly recommend Go Home for my friends who looking to build house.
Happy home owner
Go Homes were great from start to finish. All staff members were extremely helpful, which made the journey even easier. The customer portal was a great tool to keep me up to date with where my house was up to.
Thankyou Go Homes, for making this journey happen for me.
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All staff members where so amazing throughout our journey from start to end! Thank you Go homes for everything! Very happy with our house and final cost was no different go estimated cost! If there was a problem they were straight onto it and had it fixed! Kendall our site manager was amazing and so helpful aswell!
Could not have asked for better service starting from our sales consultant Bob all the way through to Shaye and Jasmine in the office. Everyone was wonderful, patient and super helpful through all the build stages. Everything was finished to a great standard. Would definitely recommend Go Homes and BGC.
Very good experience
We chose Go Homes because we loved one of their designs and fortunately the design was a display home so we were able to see exactly what we would be getting.
Bob our Sales representative was really friendly, helpful and patient as we changed the plan several times! Shaye our Contracts Administrator was brilliant, she was really efficient and helpful, along with Lauren our Pre-start Consultant.
The selection at pre-start was very broad and we were pleasantly surprised that good quality materials were included.
Once we started with the constru...
Go homes made building easy!
The build of our first home was done professionally and effectively. The workmanship was excellent. We had no issues with the build pre, post or during construction. There were no significant unexpected variations in cost. Our consultant Neil Boyd was amazing and even threw in a gift of a dishwasher!
Great first home build experience
After meeting several sales reps of a number of home builders in the market, we finally met Neil Boyd. He was the greatest among all, being very passionate about his job and keeping our choices in view, he offered a great deal that we couldn't deny. He was very positive and understanding the fact that we were building for the first time, he was so patient while answering to our so many questions. He went beyond and far to make sure that we are comfortable with everything. Time to time we were transferred to a different department and all went v...ery smooth. Great quality and great value for your money. Online portal was of great help. Pre-start meeting could have improved our experience. Our building supervisor Matt was very nice guy. He helped us a lot in understanding the building process. In the end, i would like to thank everyone at go homes team. Had a great experience so far and hope the same in future. Once again special thanks to Neil Boyd.
Amazing builder for construction experience.
We had a fantastic build experience from start to finish, from our extremely knowledgeable and highly recommended sales rep Bill Singh who helped us design a beautiful, functional home suitable for our lifestyle, to the final product delivered by our awesome site manager Mark and his team.
Our construction consultant Deborah Webster and pre-start consultant Courtney were very helpful and patient with our queries and requests for amendments. We always felt valued and were constantly kept in the loop every step of the way. We really appreciated ...this level of service and communication throughout the journey. Any issues, which were minor, were addressed and dealt with efficiently and in a timely manner. The whole process was smooth and rather quick. Before we knew it we picked up the keys for our home and did the final sign off with our super friendly contract administrator Shaye Schofield. We have been in our new home for a couple of months and so far cannot fault the workmanship, quality and personable friendly service we received as Go Homes clients.
Beyond our expectations! Home sweet home indeed!
Nearly 6 months since the handover and we are still over the moon that we now have our own house, we can call our HOME. Thank you GoHomes!
A family member who also built with GoHomes recommended and introduced GoHomes to us. And ever since we talked to Neil Boyd (New Home and Land Specialist) who is by the way the friendliest and very accommodating of all, we never had second thoughts in choosing and deciding to go with GoHomes, with all the H&L packages, inclusions and discounts offered.
We love their Portal. It's very helpful in tracking t...he house progress and updates. There are few bumps along the whole building process but easily and quickly fixed/rectified by the team. Kudos to them! Overall, We are very happy and satisfied with the outcome and will definitely recommend to family and friends.
Very happy new homeowners!
We had a fantastic build experience from start to finish, from our extremely knowledgeable and highly recommended sales rep Neil Boyd who helped us design a beautiful, functional home suitable for our lifestyle, to the final product delivered by our awesome site manager Jim Dunsire and his team.
Our construction consultant Nicole Moutrie and pre-start consultant Lauren Ellen were very helpful and patient with our queries and requests for amendments. We always felt valued and were constantly kept in the loop every step of the way. We really app...reciated this level of service and communication throughout the journey. Any issues, which were minor, were addressed and dealt with efficiently and in a timely manner. The whole process was smooth and rather quick, even the nitty gritty contractual/financial bits were made simple with the help of our broker Simon Smith. Before we knew it we picked up the keys for our home and did the final sign off with our super friendly contract administrator Shaye Scofield. We have been in our new home for a couple of weeks and so far cannot fault the workmanship, quality and personable friendly service we received as Go Homes clients.
Our home is perfect
We found Go Homes from the very start, display consoultant Ryan who was just amazing and helped get the drawings of our new home right and to Shaye who kept us up to date with the things we needed to know about foward to prestart meeting with Bethany who was very helpful and knowledgable andy the Lass from electrical who was also knowlegabl. Well then there was Kendall, words don't do him justice he was onto everything, we have built a few homes and we can honestly say that he would have to have been one of the very best surpervisors we have had 100%. Our home is amazing and thank you so much team Go Homes
Top notch service and quality, dream first home!
This was our first home and we were anxious as we already dealt with some horrible pushy salesmen. Until we met Neil Boyd from GO Homes. It was so refreshing to get an honest, open, fair reply to all our questions. He was quick in providing us with a completely personalized building plan which suited our needs and again non pushy and without any commitment needed. After optimizing a few more details, which again Neil was quick to let draw and price up, we signed up for our dream home and never looked back. Great portal to keep you in the loop w...ith pictures and updates and for making all your selections. Many top inclusions which other builders charge extra for. Very quick replies to emails and enquiries from the admin team. In general, great service, very friendly staff and our absolutely fabulous high quality dream home. Smooth sailing start to finish. It was that good, we also recommended our parents and friends to built with them.
Good for low cost seeker
- online portal makes thinks handy: your past, current (including photos) and future progress are tracked here, all documents are uploaded here and contact list, you can make selections here as well and visualize it using 3D model.
-project admin emails and contact you every time when new stage is completed.
-personally, I haven't really built with others but I am happy with the price.
-easy to access main office in Perth city with parking provided
-I enjoyed service form my sales manager [name removed]. Building manager is skilled and nice....BAD: - It is not really bad for those only after low price but don't mind the options provided. You really don't have much choices for hardwares, almost everything cost extra. - This is the most important part, you need to be really really patient and forgiving between the period after you signed the contract and commence of your home construction. Things can be quite annoying. I mean, to be realistic, low cost doesn't always come with the best service, as long as the house is good to live in at the end.
This is amazing journey
This is our very first house and we were so worried because we have no idea how to deal with the building process. Fortunately, we found the most beautiful house out of all display house we saw and the cost of the house is super affordable. The Go home team is so helpful and guide us from day 1 from pre-start to key handover. They came back and checked if anything wrong with our house. Such a pleasant journey with Go homes. Thank you Tallal and Andrew
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