From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
Reviewer Photos & Videos
We're very happy customers !
We were very happy with the trouble Ryan Taylor went to in repeatedly altering our plans as we came up with ideas. He was very helpful in his advice too.
Pre-start day was good but we would have liked to actually see and handle more of the materials (like Colorbond roofing samples, roller door sample material & pavers etc) rather than just seeing virtual stuff on-screen.
There was an issue during construction in that the gables were missing from the roofing but when that was pointed out it was rectified satisfactorily and they were installed...
So happy to have found Go Homes!
We fell in love with Go Homes from the moment we walked into their Display home in Aveley. With barely any knowledge of what the process would entail, Tallal laid it out for us neat and easy. Tallal has always been easy to reach and available for if we have any questions. I would definitely recommend Tallal and Go Homes to anyone looking to build their new home.
Couldn't be happier so far!!
In our very first meeting, Tallal was able to fully redesign one of their floor plans & cost everything up for a design that I totally fell in love with! He was very knowledgeable, helpful & actually had my best interests at heart which is exactly what I needed as a first home owner. He has turned what was a beginning to be a very daunting process, into an extremely enjoyable one and I am so excited for Go Homes to start building so I can move into my new home!
I would highly recommend Tallal to anyone :)
Love our new home
From the moment we stepped into the Go Homes Display home in Treeby and met with Neil Boyd to discuss our wants and needs for our our first home the we found the process nice and smooth from start to end. Any issues or queries were dealt with promptly and put our minds at ease. Now in our home we are very happy and are receiving many compliments from friends and family about the quality and finish, especially the great inclusions. Would happily build with again and recommend.
A transparent review “Whole process” - Start to Maintenance
I would like to share our true and transparent building experience with Go Homes.
Start with consultant: My wife and myself are big window shoppers. Before starting this project, we chose Go Homes for two reasons, Inclusions and consultants. While shopping, we met different Go Home display home consultants with a tight borrowing capacity and mind full of doubts if we can build a house. All of the consultants were highly professional and knowledgeable. After gaining confidence and trust to build with Go homes, we chose Aaron Smith Custom Home...Design Specialist from Harridale display homes. Though all the consultants were great, we choose Aaron as he showed a welcoming body language with always a smile on his face. He was all ears with our needs and showed us the piece of land that we loved at first sight. He was never pushy to sigh the contract. He took us to the main office and walked us through the inclusions and explained every question before we signed the contract. Truly speaking he was working with us for 3 weeks and gave us a perfect plan with all the inclusions that we wanted. During the plan finalizing process, he also helped to keep us in track to maintain our budget yet dint compromise in adding a bit of luxury on all essentials. Prestart: After signing, Shay Schofield from the Contracts team showed high professionality and kept us in constant update with preliminary plan process. During this process there were couple of confusions and even before I commented, Aaron (Consultant), quickly took the ownership of the errors and helped me not to stress and rectified the issue and made sure I was not out of pocket at any time. Before our prestart, Go Homes had set up a portal that virtually showed the picture of the house with the inclusion choice we made. We were given great variety of choices and had the opportunity to take a sample of the bricks, pavers, flooring's and blinds to think before our prestart. On our prestart day, Jenna True Prestart Consultant made everything possible to make us comfortable and helped us to choose the right choices. We were also introduced to EeVon Tan from the Intelligent Homes to plan our electrical. She was very patient, knowledgeable and gave us expert advice to choose the essential electrical requirements. Building: My building process started, and my slab went quick that I expected. On seeing our building going ups, the whole game of doubts and questions started for us as things looked very different from plan to actual reality. But I was very lucky to have Deborah Webster as my Construction Consultant and Rob as Site manager. During the construction process I wrote many emails quires and made phone calls to Deborah. She was excellent and responded to all my quires on a timely manner and with high level of professionality. During couple of occasions she also arranged meeting with the site manager to clarify my concerns and doubts. Handover: My handover was made just as promised. Rob was excellent to monitor and rectified most of the issues during the construction period and I was luck to have only minor issues to be rectified during my pre hand over inspection. Rob also took initiative to fix the minor errors very quickly and made everything possible to hand over the keys within a week.
We had such an easy time planning and bringing our creation to life with Tallal.
I would highly recommend Tallal. He’s super helpful and really puts your mind at ease to make the process as smooth as possible. He was really patient and flexible with our needs and timeframe.
After looking around a few different builders, the inclusions that come with GO HOMES is by far the best out there.
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Go Home is Perfect
I have recently built my first home with GO Home, and I was extremely happy with the build process from start to finish. The house was completed in a very reasonable length of time and very high quality, and the number of inclusions which were part of the standard range was excellent
Every person I dealt with throughout the process was friendly and helpful, and really made me feel like a valued client. Especially Field Supervisor Mr Robert Mabbott is Friendly and execute the job well planed and Construction consultant Mr Deborah Webster who up...date every stage of progress and well plan for the next stage of construction work on the field . I really feel happy that my house was assigned this team who built my dream house as I Like. The whole process of building with Go home was smooth and stress-free I will strongly recommend Go Home for my friends who looking to build house.
Happy home owner
Go Homes were great from start to finish. All staff members were extremely helpful, which made the journey even easier. The customer portal was a great tool to keep me up to date with where my house was up to.
Thankyou Go Homes, for making this journey happen for me.
All staff members where so amazing throughout our journey from start to end! Thank you Go homes for everything! Very happy with our house and final cost was no different go estimated cost! If there was a problem they were straight onto it and had it fixed! Kendall our site manager was amazing and so helpful aswell!
Could not have asked for better service starting from our sales consultant Bob all the way through to Shaye and Jasmine in the office. Everyone was wonderful, patient and super helpful through all the build stages. Everything was finished to a great standard. Would definitely recommend Go Homes and BGC.
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Very good experience
We chose Go Homes because we loved one of their designs and fortunately the design was a display home so we were able to see exactly what we would be getting.
Bob our Sales representative was really friendly, helpful and patient as we changed the plan several times! Shaye our Contracts Administrator was brilliant, she was really efficient and helpful, along with Lauren our Pre-start Consultant.
The selection at pre-start was very broad and we were pleasantly surprised that good quality materials were included.
Once we started with the constru...
Go homes made building easy!
The build of our first home was done professionally and effectively. The workmanship was excellent. We had no issues with the build pre, post or during construction. There were no significant unexpected variations in cost. Our consultant Neil Boyd was amazing and even threw in a gift of a dishwasher!
Great first home build experience
After meeting several sales reps of a number of home builders in the market, we finally met Neil Boyd. He was the greatest among all, being very passionate about his job and keeping our choices in view, he offered a great deal that we couldn't deny. He was very positive and understanding the fact that we were building for the first time, he was so patient while answering to our so many questions. He went beyond and far to make sure that we are comfortable with everything. Time to time we were transferred to a different department and all went v...ery smooth. Great quality and great value for your money. Online portal was of great help. Pre-start meeting could have improved our experience. Our building supervisor Matt was very nice guy. He helped us a lot in understanding the building process. In the end, i would like to thank everyone at go homes team. Had a great experience so far and hope the same in future. Once again special thanks to Neil Boyd.
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Amazing builder for construction experience.
We had a fantastic build experience from start to finish, from our extremely knowledgeable and highly recommended sales rep Bill Singh who helped us design a beautiful, functional home suitable for our lifestyle, to the final product delivered by our awesome site manager Mark and his team.
Our construction consultant Deborah Webster and pre-start consultant Courtney were very helpful and patient with our queries and requests for amendments. We always felt valued and were constantly kept in the loop every step of the way. We really appreciated ...this level of service and communication throughout the journey. Any issues, which were minor, were addressed and dealt with efficiently and in a timely manner. The whole process was smooth and rather quick. Before we knew it we picked up the keys for our home and did the final sign off with our super friendly contract administrator Shaye Schofield. We have been in our new home for a couple of months and so far cannot fault the workmanship, quality and personable friendly service we received as Go Homes clients.
Beyond our expectations! Home sweet home indeed!
Nearly 6 months since the handover and we are still over the moon that we now have our own house, we can call our HOME. Thank you GoHomes!
A family member who also built with GoHomes recommended and introduced GoHomes to us. And ever since we talked to Neil Boyd (New Home and Land Specialist) who is by the way the friendliest and very accommodating of all, we never had second thoughts in choosing and deciding to go with GoHomes, with all the H&L packages, inclusions and discounts offered.
We love their Portal. It's very helpful in tracking t...he house progress and updates. There are few bumps along the whole building process but easily and quickly fixed/rectified by the team. Kudos to them! Overall, We are very happy and satisfied with the outcome and will definitely recommend to family and friends.
Very happy new homeowners!
We had a fantastic build experience from start to finish, from our extremely knowledgeable and highly recommended sales rep Neil Boyd who helped us design a beautiful, functional home suitable for our lifestyle, to the final product delivered by our awesome site manager Jim Dunsire and his team.
Our construction consultant Nicole Moutrie and pre-start consultant Lauren Ellen were very helpful and patient with our queries and requests for amendments. We always felt valued and were constantly kept in the loop every step of the way. We really app...reciated this level of service and communication throughout the journey. Any issues, which were minor, were addressed and dealt with efficiently and in a timely manner. The whole process was smooth and rather quick, even the nitty gritty contractual/financial bits were made simple with the help of our broker Simon Smith. Before we knew it we picked up the keys for our home and did the final sign off with our super friendly contract administrator Shaye Scofield. We have been in our new home for a couple of weeks and so far cannot fault the workmanship, quality and personable friendly service we received as Go Homes clients.
Our home is perfect
We found Go Homes from the very start, display consoultant Ryan who was just amazing and helped get the drawings of our new home right and to Shaye who kept us up to date with the things we needed to know about foward to prestart meeting with Bethany who was very helpful and knowledgable andy the Lass from electrical who was also knowlegabl. Well then there was Kendall, words don't do him justice he was onto everything, we have built a few homes and we can honestly say that he would have to have been one of the very best surpervisors we have had 100%. Our home is amazing and thank you so much team Go Homes
Top notch service and quality, dream first home!
This was our first home and we were anxious as we already dealt with some horrible pushy salesmen. Until we met Neil Boyd from GO Homes. It was so refreshing to get an honest, open, fair reply to all our questions. He was quick in providing us with a completely personalized building plan which suited our needs and again non pushy and without any commitment needed. After optimizing a few more details, which again Neil was quick to let draw and price up, we signed up for our dream home and never looked back. Great portal to keep you in the loop w...ith pictures and updates and for making all your selections. Many top inclusions which other builders charge extra for. Very quick replies to emails and enquiries from the admin team. In general, great service, very friendly staff and our absolutely fabulous high quality dream home. Smooth sailing start to finish. It was that good, we also recommended our parents and friends to built with them.
This is amazing journey
This is our very first house and we were so worried because we have no idea how to deal with the building process. Fortunately, we found the most beautiful house out of all display house we saw and the cost of the house is super affordable. The Go home team is so helpful and guide us from day 1 from pre-start to key handover. They came back and checked if anything wrong with our house. Such a pleasant journey with Go homes. Thank you Tallal and Andrew
Looking forward to our new home!
We are at the beginning of the building process and so far Tallal has made the experience easier than we expected. He has explained the process, answered all our questions and welcomed us for the many visits we paid him at the display home in Aveley. Tallal and I have measured rooms, looked at land, talked finances and discussed our new house at length, he has been patient, encouraging and has gone above and beyond to help us. We still have a way to go with the process but we're looking forward to the build and being able to live in our own home. Thanks Tallal!
Just finished construction on our new home, and very happy with the finished product. Besides the lengthy process for getting council approvals which GO Homes dealt with efficiently, the build was completed on time. I found everyone I dealt with throughout the building process, from office girls to supervisors, as very helpful and made the whole building experience a breeze. Thank you to you all.
Go homes where great from start to finish
I had a great experience with go homes from start to finish. We dealt with Neil Boyd on design and house and land package. He was first class.
We found the app extremely helpful and kept us up to date on what stage or build was at. With photos.
The site supervisor was also very approachable and helpful as of the employees we dealt with in the office.
We would and will be recommending go home to friends and family.
Thank you for our lovely home. GO HOMES
EXCELLENT! 2nd home built, Cannot FAULT. 5 STAR!
My wife and i have struggled to get finance for the last 5 years due to banks/lenders not co operating with younger families like mine. I have 4 children and to get them into our home was very difficult.
5 Years of Renting was a terrible chapter in our lives but we finally started to budget, save more money and try build another home for our family.
We contacted a sales rep from GO HOMES and he was super excited to help get us back in the market. The sales REP was not pushy, he got a land for us that within our budget and a beautiful 6 star ...quality home. We cannot fault the process, the only hassle is when building a home in the WINTER it can delay brick works etc. Thanks so much GO HOMES giving my self, wife and my children a safe place to live.
Tallal is a superstar!
Updates on the GoHomes portal are regular, all documents, plans and photos of the progress of the build were on the portal. Workmanship was excellent, the build was better than we pictured. Tallal listened to our needs and delivered exactly what we asked for. We built at the Iluma Estates in Bennett Springs. Start of construction to finish took about 7 months. No hiccups in between and we visited the site religiously almost every weekend. Very happy with the outcome of what is hopefully our forever home. Highly recommend GoHomes and Tallal to friends and family.
Not a good experience
Home Design Name is Fernleigh
Building Approval Permit Number is BP18/0915
- Helpful rep, listened to our needs and suggested perfect floorpan for us.
- Build completed within promised timeframe of 6 months.
- Site supervisor acts in time....CONS: - Terrible pre-start experience. Our consultant [name removed] was so impatient she sighed on us the whole time while we were trying to make decisions. She didn't have the patience to help us with making selections nor made suggestions on additions for our home. It felt like we were rushed to make decisions so that her job is over and done with. We just felt so pressured and uneasy the whole time! - GO homes didn't provide us any information about what to prepare and look for prior to prestart. So when we were there, the prestart lady didn't want to help us and acted like we should know everything. SO while we scramble through products trying to discuss between each other, going on google to search for product information, she sat there at her computer sighing the whole time and making us feel stupid. - Admin [name removed] is TERRIBLE. They got our name spelt wrong the whole time, which we didn't mind at first, but they asked us to check if our information on the contract was correct, which our names weren't so we informed them, and they ignored it, continue on making variations of names for us in all emails and all contracts!!!!! HORRIBLE! When we finally met at the prestart to sign the contract, [name removed] was horribly rude to us and acted like we owed her and that her job is forced upon her. - Site supervisor a. Aircon was not blowing air at all even though it was on the highest setting, but site supervisor insisted there is air! We argued about it, ended up holding up a tissue against the aircon just to prove our point. He said he'd try, but he insisted there's strong air flow, but ended up getting it fixed and the air flow now is much stronger. Overall, it was disappointing and the process was very tiring because the customer had to do their job. I honestly hope you take our feedback seriously as these takes time to typed out. I could just let it slide and let you make the same mistakes again and again. Look us up on your system, you'll know I am not even exaggerating for abit. They all happened! Building companies are so competitive nowadays, other companies have better customer support then go homes as I heard from my friends who are also building, I'll recommending everyone against going for go homes anymore.
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