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From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
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The Beginning
As my fiancè and myself are currently still in the early stages of building, our current experience with our sales consultant (name) has been absolutely fantastic. Given the fact that we had started this process towards the end of the year (name) from the start he's been 100% honest with everything from affordability and down to the very brick.
As we've decided to build in a new estate, the designated rules and allowed time have demanded for a relatively "fast build".
Despite all the paperwork to make sure this all happens in an orderly fashi...
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Construction process was long, but overall really happy with my house
In November 2019 I went and visited display villages in treeby. I immediately fell in love with the Glendale. I already had a location in mind and Neal was very helpful in helping me secure the block I wanted and altar the design of my plan to fit it in with my budget. The construction phase was long due to having to wait 6 months for the bricklayer to commence work. As soon as the brickwork commenced everything else went as scheduled. I had an amazing construction consultant Deb who always happily answered my emails and regularly updated me. I...
Read more have been in my house for over a week and am quite happy with the quality and finish of my new home. There was a few minor issues after handover and go homes have been very helpful in rectifying in this in a timely matter. I would happily recommend Go homes to people wanting to build and even though it took a long time I am happy they did not rush the quality of the build.- Customer Service
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Hi Lauren,
Thanks so much for taking the time to give us a review! Congratulations, we hope you begin to make lasting memories in your new home. ...
Read more - GO Homes team- Verified
Build with Go Homes
We decided it was time to downsize and planned to build a house, to suit our needs. After talking to a few builders we signed with Go Homes. Our sales consultant Ahmed was very helpful in recommending a design and customising the plan based on our needs and budget. Ahmed went out of his way to help us with any issues we had and went to great lengths to help obtain the Government Building Grant. Ahmed was accommodating and professional, we would recommend GO homes.
Ahmed is an asset to your company.
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Hi David,
Thank you so much for lovely review! We are so pleased to hear that you have had such a great experience with our team and that Ahmed was able to go above and beyond to support you!...
Read more We love hearing client feedback and will be sure to pass this onto Ahmed! We hope the rest of your building journey is just as great and we can’t wait for you to be in your new GO home! - GO Homes teamThe reviewer stated that an incentive was offered for this review
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Great quality for great price!
We had amazing costumer service from the beginning and throughout the process. Great team, issues were dealt with in a fast and polite manner. Companies that work alongside GO Homes are amazing as well!
Very satisfied with the results! They went far and beyond to help us build our first home.
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Hi Larissa,
Thank you so for much your lovely review! We are so pleased to hear that you have had such a great experience with our team!...
Read more We hope the rest of your building journey is just as great and we can’t wait for you to be in your new GO home! - GO Homes teamThe reviewer stated that an incentive was offered for this review
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Amazing customer service
Being first time home builders it can be challenging and difficult to know which direction to head in and know you are supported. Jatin at Go Homes has been extremely supportive and helpful during our journey so far, we feel really lucky to have such a great consultant by our side. We can’t wait for our final results!
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Hi Vanessa,
Thank you so much for your lovely review! We couldn’t be happier to hear that you have had such a great experience with our team in the early stages of your building journey!...
Read more We love hearing client feedback and will be sure to pass this onto Jatin! We hope the rest of your building journey is just as great and we can’t wait for you to be in your new GO home! - GO Homes teamThe reviewer stated that an incentive was offered for this review
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Pre-Construction Review
Has been a long journey to signed contracts in the pre- construction phase due to this grant incentive environment that we are currently in causing significant delays and frustrations! However the sales consultant Gail from GO Homes was exceptional in always being there to answer all queries I had and explained rationale behind what was happening and why which I thoroughly appreciated. Communication is key and setting expectations is crucial to an overall happy customer experience which I could not fault her. She was also instrumental in helping me finalise my house design which is fit for purpose.
- Build StagePre-Construction
Hi Matthew,
Thank you for taking the time to write this review! We are so pleased that Gail was so helpful in guiding you through your building journey....
Read more We wish you all the best in your new GO home. - GO Homes team!The reviewer stated that an incentive was offered for this review
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Experience with Go Home so far!!
On the very first time we met Tallal, he was fully able to understand our design requirements and budget. He immediately worked out estimate costs for a design that we would love and suit our pockets. He is very helpful & has a good knowledge on products which gives him the ability to advise on any changes with minimal cost. We received excellent professional service and great advice in every respect. Now we are excited and looking forward to building our new home with Go Homes.
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Hi Mohini P,
Thank you for your review! We couldn't be happier that you found Tallal so helpful and knowledgeable....
Read more We hope the rest of your building experience is just as great, and we can't wait for you to be in your new home. -GO Homes team!Related Articles
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Great quality home!
Overall good experience with GO Homes. Neil Boyd was fantastic in helping me navigate the initial phases of the build and with securing my land. He also was a great help in guiding me with choosing the lovely design for my new home! There were some issues during construction which the company acknowledged and in the end did a good job of managing them :)
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Hi Ashlee,
Thank you for your review! We are so pleased that you found Neil so helpful, and appreciate your feedback regarding your journey during construction. ...
Read more We wish you all the best in your new GO home :) - GO Homes team- Verified
Smooth and Pleasant Overall Experience
From the moment I met with Neil Boyd (Go Homes House & Land Specialist) at the display house in Calleya Estate, I was sold. He was so easy going, all communication exchanged was prompt and efficient, and was very helpful in providing professional suggestions. I would highly recommend going through him.
Throughout the building process, I was frequently updated on the progress of the build. Very impressed with the speed of completion and finishing quality. Love the generous gift from Neil as well (washing machine!) perks of being his client.
O...
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Hi Doreen,
Thank you for your review! We are so pleased that you had such a great experience and that you found Neil so efficient and would recommend him....
Read more We wish you all the best in your new GO home :) - GO Homes teamThe reviewer stated that an incentive was offered for this review
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Great experience with go homes
Built my first home with go homes, construction was good and Dident run into any major problems, would definitely recommend go homes to any first home buyer.
Very good experience with the bgc team they were a great help all the way through the build and kept me updated all the time.
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Hi Cam,
Thank you for your great review! We couldn't be happier that you had such a great experience, and that you would recommend us to others....
Read more We wish you all the best in your new GO home. Kind regards, -GO Homes teamThe reviewer stated that an incentive was offered for this review
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Great service!
Our sales rep Mike was incredible in helping us build our ideal first home and we could not be more thankful for all his help. There were a few delays and disputes, but Mike and the team resolved them instantly. Katherine and Shaye in admin were tremendous from the get go in guiding us through the process.
The construction process was made easy thanks to Deb and our site supervisor Mark, who were both just sensational throughout the entire build. Their experience and expertise was second to none and we couldn't be happier with the result of the house. I would highly recommend GoHomes and put it in the same category as Redink Homes.
Thanks again to the team,
Cam & Lizzy
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Hi Cam and Lizzy,
Thank you for your great review! We are so pleased you found our team so helpful, and that you would recommend us to others....
Read more We wish you all the best in your new GO Home. Kind regards, -GO Homes teamThe reviewer stated that an incentive was offered for this review
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First home bliss
My partner and I just built our first home with Go Homes, which was such a positive experience! Neil Boyd got us a great house and land package deal in the estate we wanted. He even bought us a dish washer as a house warming gift, which was lovely! It felt good to have a team behind us that listened to what we needed rather then focusing on how much money they will make. From pre-start through to construction and PCI all team members were honest, supportive and worked diligently to meet our needs. The build was smooth, and within the 6 month ti...
Read moreme frame. PCI only had cosmetic issues which were easily fixed. Overall we had a great experience building with Go Homes, and have recommended the company to friends and family. We got so many inclusions in our package and are loving all the top quality appliances.- Customer Service
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Hi Leah,
Thank you for your great review! We couldn't be happier to hear you had a positive building experience, and that you would recommend us to others....
Read more We wish you all the best in your new GO home. Kind regards, - GO Homes teamThe reviewer stated that an incentive was offered for this review
Find out how GO Homes compares to other Project Home Builders
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Good service
Pre-start was good however there were some things which we were told were free upgrades but our sales rep told us we had to pay for. Told them we saw the flyers in their homeroom and they stopped trying to get us to pay for the free upgrade. (I would say this isn't a reflection of the company but an individual).
The build went smoothly, there were a few small issues but when I sent a request about it they were rectified in a timely manner.
The brickie was rude, during the first meeting. 1 wall was extremely out and he told me "It's a damn wal...
Read morel". The wall was pulled down and rebuilt. During PCI a lot of small things were not picked up, but were only picked up due to my hiring a building inspector. Structurally my house is sound. Cost was good and what I paid for.- Customer Service
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Hi Lewis,
Thank you for your review! We're pleased to hear you had an overall good experience building with us, however we are sorry to hear about those few issues.
We hope you're happy with your new home and wish you all the best!
- GO Homes team
The reviewer stated that an incentive was offered for this review
- Verified
Positive First Time Build Experience
GO Homes right from the outset was willing and happy to work with us on the design and budget aspects that we were wanting in our home resulting in a home that is uniquely ours. In doing this GO Homes liaised with our local council on many issues to achieve what we were wanting and to problem solve any anomalies that arose in areas such as site works and boundaries. Our pre-build process did take longer than expected however we realise this is because of the things we were requesting and changing. The admin staff are always friendly and helpful...
Read more. The online portal for pre-selections was great and really helped create colour schemes. We did feel that out pre-start experience fell a little short but only due to the consultant having to leave because of illness, it was an unforeseen circumstance. Our building supervisor had a high expectation and standard for inspecting works completed and seeked the best solutions to any issues/complications, his only concern was handing over a house that we were happy with and met all standards. We did run into a slight oversight in our retaining wall which was identified after handover, the team were quick to address this and apply the most practical fix. Our final cost was unchanged from what was signed off and overall GO Homes delivered us a home that we are proud to call ours.- Customer Service
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Hi Courtney,
Thank you so much for this great review! We are so pleased to hear you had a positive experience and that you're happy with your new home.
We wish you all the best....
The reviewer stated that an incentive was offered for this review
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Good experience for first home built :)
As a first home built our journey was pretty good and without any hassles. I was bit scared at the start regarding the built but all the issues were handled and resolved quite well. My final cost did exceed the estimated cost but not by huge amount .. overall I m quite satisfied .
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Hi Sana,
Thank you so much for your review and congratulations on building your first home! We're pleased to hear you had a good experience and are happy with your new home.
We wish you all the best
- GO Homes team.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Hi Go homes,
What is the meaning of your 6+ months time frame to get the brickwork done?
Can you please explain because I don't seem to get an answer when I ask the "right person".
Thanks in advance for your reply.
Thanks for the question Freddy,
Currently the industry is experiencing a shortage of labour and materials - this is having a large affect on availability of brick trade....
Read more We are experiencing in some areas of the metro area up to a 6 month delay for a trade allocation from the slab down stage of the build. - GO Homes teamThanks for the quick reply.
How long then from the bricky allocation to the actual brick works?
What it the time frame for this?
Thanks in advance for your reply.
Hi Freddy,
I would just like to double check your job number. ...
Read more Once you clarify your job number, we can check your job file and provide you with more information. - GO Homes teamHi , what is the time frame for a building contract to be drawn up?
It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.
Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.
Hi Andie,
Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all...
Read more our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?
And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?
Hi there,
Thank you for reaching out!...
Read more We pride ourselves on our build quality and commitment to deliver for our clients. As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you? Kind regards, GO HomesThanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...
Hi again,
As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep ...
Read morethem in the loop with the many stages of their building process.Get an answer from our members and GO Homes representatives
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Hi Trevor,
Thank you for this awesome review! We are so thrilled that you have chosen to build with GO Homes. We wish you all the best with the rest of your building journey with your fiancé. ...
Read more - GO Homes team