From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
Reviewer Photos & Videos
Best sales consultant so far!
I can't say much about the build as yet because we are not yet at that stage (I will give a review again once we get to that stage), but my review at this point is solely on our sales agent Puneet who has been absolutely impeccable. He replies to emails swiftly no matter the time and has been a dream to communicate with. He has been professional, transparent and effecient from the day we first walked in to that display home . I only hope that the rest of our journey and the rest of the team we will deal with , Will be as great as Puneet has been because he has set the bar VERY high. Thank you Puneet. GO Homes is very lucky to have you in their team!
Outstanding service. Very impressed
From the time my husband and I decided to build a home, Puneet Goel, New Homes Consultant, has been such an incredible blessing to us. Puneet located the perfect block for us - in the right location, a fantastic corner block and not too small. Having no building experience, Puneet has enthusiastically assisted us to select the most appropriate plans, going above and beyond the call of duty, meeting with us in the evening and spending hours advising and assisting us with his expert selections. We could not be more impressed with his competency a...nd efficiency - responding to emails and liaising with the developer on our behalf within minutes, facilitating our securing finance through his most adept contacts, following up continually. It is an absolute pleasure working with Puneet. He is very professional, experienced, knowledgeable, friendly and helpful. We are fortunate to have him as our representative. We highly recommend Puneet. He is an outstanding asset to GoHomes.
Perfect choice - Quality build and reasonable pricing
We chose Go Homes after considering 5-6 other builders. We primarily chose Go Homes because of the Sales consultant - Neil Boyd. We cannot be happier in making that decision. Neil is a world class professional and extremely helpful. Neil educated us about all phases of the building process and was just a phone call away whenever we wanted , whatever be the reason and time. He accommodated all changes that we requested for.
PreStart day - stressful as it can be. Meeting with the electrical dept was also on the same day.
Construction period - It...
If you're wanting to feel valued build here!!
I had a wonderful time building with Go Homes!! Tallal Marouff was my builder and he guided me not only professionally but also personally in my journey of building my first home. I felt like I was his highest priority and like I was the only client he had even though I knew he had many. Tallal helped me have a stress free journey and I am extremely grateful for his work and character. I would highly recommend Tallal to my friends and family! Please carefully consider GO Homes when building your dream home!
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Tallal has helped me through my journey of building my house. We are currently in the first quarter of building and it has been amazing and super helpful :) All involved have helped with every step of the way and how really understood my financial situation and have spoken with me about absolutely everything! Thanks to Tallal and the go homes team! I can’t wait to get into my new home!
Great experience - great customer service
My journey started when I walked into a display home I feel in love with. That’s where I met Neil Boyd and he took me through all of the house features and answered all of my questions. Not once did I feel obliged to sign up, rather I felt I was being taken care of. The deal Neil offered me was really great and the more times I saw the home (yes, I visited the display several times!) and saw myself in a home just like it. So my building experience began. The build itself was a good experience, and there was only very minor things to fix at the ...final inspection (a wonky tap handle and programming of the garage door). The build did take longer than the guaranteed 24 weeks, which was frustrating but my building supervisor gave me regular updates on when he predicted the house would be ready. Overall, I had a good experience and would definitely build with Go Homes again :)
Slab down for 9 weeks and still no bricks up
Signed my contracts in June and got My slab poured on the 7th of October and I’m still waiting for a brick layer to start. Also trying to get info and updates from my construction consultant is like pulling teeth! Not happy at this stage that’s for sure! Everything pre construction was great. I know things are crazy at the moment with the building industry, but some progress would be great!
Moved in exactly a year from purchasing land, pretty straight forward process, very happy with our first home!
Pros: 25-week guarantee from slab-down was fulfilled, minor issues that were fixed immediately, free dishwasher courtesy of Mr. Neil Boyd (genuine guy, much respect) real-time updates via online portal, reasonable options and cost of build, tiles beautifully done, gorgeous paint job, various upgrades and discount with paving included (thanks Brickmakers), housewarming gift from Go Homes when we got our keys, upcoming free 6-month maintenance and 25-year building warranty! We moved in weeks before Christmas, couldn’t be happier!
Cons: Minor ele...ctrical issues which left a wall with some accidental damage when they sent some tradies to fix them, hope they sort it out soon. Special mention: Thanks to Mr. Neil Boyd for being honest, considerate and generous of his time. Go Homes is lucky to have him represent their company and I say this with utmost sincerity. Thank you to Ms, Joan from Crosby Tiles for being so helpful. You’re a godsend. Thanks to Jim, our trusty building supervisor for making sure everything looked spotless before our move. And for the tradies who literally built our home, thank you so much for a job well done! We’re going to enjoy our first Christmas in our new home because of you all! We’re feel very lucky for choosing Go Homes as our builder!
Great value inclusions and service
We are building our dream home with Go Homes. Our experience so far has been great. We found Gail to be very approachable, friendly, professional and knowledgeable. We were able to design the home to suit our needs and the inclusions we got are excellent; great value for money. Probably the best inclusions for the price. Furthermore, Emma was our Prestart consultant. She was also very approachable and tried her best to get our home ready for construction within a reasonable timeframe. Very excited to see the home finished! Thanks to everyone at Go Homes.
Great home builder!!
We had a great experience with Neil Boyd since the commencement of building our dream home. Couldn’t ask for more with how it was made, we built at Calleya. House looks outstanding and even our neighbours and family telling us that the house is beautiful! With the every detail and how it was made, Neil helped us maximised all the space we needed, now living on it for only nearly 2 months, we’re still in awe! Thanks to GoHomes. So worth it!
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We're very happy customers !
We were very happy with the trouble Ryan Taylor went to in repeatedly altering our plans as we came up with ideas. He was very helpful in his advice too.
Pre-start day was good but we would have liked to actually see and handle more of the materials (like Colorbond roofing samples, roller door sample material & pavers etc) rather than just seeing virtual stuff on-screen.
There was an issue during construction in that the gables were missing from the roofing but when that was pointed out it was rectified satisfactorily and they were installed...
So happy to have found Go Homes!
We fell in love with Go Homes from the moment we walked into their Display home in Aveley. With barely any knowledge of what the process would entail, Tallal laid it out for us neat and easy. Tallal has always been easy to reach and available for if we have any questions. I would definitely recommend Tallal and Go Homes to anyone looking to build their new home.
Couldn't be happier so far!!
In our very first meeting, Tallal was able to fully redesign one of their floor plans & cost everything up for a design that I totally fell in love with! He was very knowledgeable, helpful & actually had my best interests at heart which is exactly what I needed as a first home owner. He has turned what was a beginning to be a very daunting process, into an extremely enjoyable one and I am so excited for Go Homes to start building so I can move into my new home!
I would highly recommend Tallal to anyone :)
Love our new home
From the moment we stepped into the Go Homes Display home in Treeby and met with Neil Boyd to discuss our wants and needs for our our first home the we found the process nice and smooth from start to end. Any issues or queries were dealt with promptly and put our minds at ease. Now in our home we are very happy and are receiving many compliments from friends and family about the quality and finish, especially the great inclusions. Would happily build with again and recommend.
A transparent review “Whole process” - Start to Maintenance
I would like to share our true and transparent building experience with Go Homes.
Start with consultant: My wife and myself are big window shoppers. Before starting this project, we chose Go Homes for two reasons, Inclusions and consultants. While shopping, we met different Go Home display home consultants with a tight borrowing capacity and mind full of doubts if we can build a house. All of the consultants were highly professional and knowledgeable. After gaining confidence and trust to build with Go homes, we chose Aaron Smith Custom Home...Design Specialist from Harridale display homes. Though all the consultants were great, we choose Aaron as he showed a welcoming body language with always a smile on his face. He was all ears with our needs and showed us the piece of land that we loved at first sight. He was never pushy to sigh the contract. He took us to the main office and walked us through the inclusions and explained every question before we signed the contract. Truly speaking he was working with us for 3 weeks and gave us a perfect plan with all the inclusions that we wanted. During the plan finalizing process, he also helped to keep us in track to maintain our budget yet dint compromise in adding a bit of luxury on all essentials. Prestart: After signing, Shay Schofield from the Contracts team showed high professionality and kept us in constant update with preliminary plan process. During this process there were couple of confusions and even before I commented, Aaron (Consultant), quickly took the ownership of the errors and helped me not to stress and rectified the issue and made sure I was not out of pocket at any time. Before our prestart, Go Homes had set up a portal that virtually showed the picture of the house with the inclusion choice we made. We were given great variety of choices and had the opportunity to take a sample of the bricks, pavers, flooring's and blinds to think before our prestart. On our prestart day, Jenna True Prestart Consultant made everything possible to make us comfortable and helped us to choose the right choices. We were also introduced to EeVon Tan from the Intelligent Homes to plan our electrical. She was very patient, knowledgeable and gave us expert advice to choose the essential electrical requirements. Building: My building process started, and my slab went quick that I expected. On seeing our building going ups, the whole game of doubts and questions started for us as things looked very different from plan to actual reality. But I was very lucky to have Deborah Webster as my Construction Consultant and Rob as Site manager. During the construction process I wrote many emails quires and made phone calls to Deborah. She was excellent and responded to all my quires on a timely manner and with high level of professionality. During couple of occasions she also arranged meeting with the site manager to clarify my concerns and doubts. Handover: My handover was made just as promised. Rob was excellent to monitor and rectified most of the issues during the construction period and I was luck to have only minor issues to be rectified during my pre hand over inspection. Rob also took initiative to fix the minor errors very quickly and made everything possible to hand over the keys within a week.
Questions & Answers
Hi , what is the time frame for a building contract to be drawn up?
It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.
Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.
Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.
If you could provide your job number we'd be happy to take a look at your specific job and provide an update.
The GO Homes team
At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?
And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?
Thank you for reaching out!
We pride ourselves on our build quality and commitment to deliver for our clients.
As your question appears to relate to a specific job file, are you able to please contact us at firstname.lastname@example.org with your job number so we can look into this matter for you?
Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...
As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.
If you can provide us with your job number via email, we will be able to give you an answer specific to your build.
We look forward to hearing from you.
I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
Hi Tom, we have sent an email to the address provided. Thank you!
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