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GO Homes
4.4 from 214 reviews · View Statistics
Listing monitored by GO Homes

Reviews

  • Build Stage
  • Customer Service
    4.5 (82)
  • Site Admin
    4.3 (72)
  • Timeliness
    4.4 (73)
  • Structural Integrity
    4.6 (62)
  • Plumbing & Waterproofing
    4.6 (63)
  • Electrical & Lighting
    4.6 (64)
  • Flooring
    4.7 (63)
  • Transparency
    4.4 (66)
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Brianna
Brianna Sydney, NSW
  • Verified

Excellent customer service

published

I have started my journey of building a house with GO Homes and so far I received excellent customer service.

Tallal in particular has been very helpful and presented me with a great offer. I'm very pleased during these early stages and look forward to my journey with Go Homes.

Customer Service
Timeliness
GO Homes
Vanessa B.GO Homes
Jesse B.
Jesse B.Perth, WA
  • Verified

Go Homes

published

My partner & I have recently reached out to GO Homes in search of our dream home. In return we were met with Tallal, who has looked after us completely and has made everything possible to gain an amazing plan to our exact specifications as well as a wonderful process forward. If you are wondering what company to go with, I highly recommend giving GO Homes a try.

Customer Service
Site Admin
GO Homes
Vanessa B.GO Homes

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(1,234)
Danni E.
Danni E.Perth, WA
  • Verified

If you have rural don’t GO homes

published
Customer Service
Site Admin
GO Homes
GO HomesGO Homes
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AJO
AJOPerth, WA
  • Verified

Thank you Go Homes!

published

We had a great experience building with Go Homes and are very happy with the finished product. We have now been in our home for 6 months and can’t fault the overall quality.
Our liaisons, from sales to construction, were always on hand to answer our questions and they kept informed throughout the whole process.
A special mention to our Prestart Consultant and Site Supervisor who went above and beyond.

Customer Service
Site Admin
GO Homes
GO HomesGO Homes
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S meynell
S meynellPerth, WA
  • 3 reviews
  • 8 likes
  • Verified

House of horrors

published
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Next
  • Verified

Extremely painful experience with Go Homes

published
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Customer Service
Site Admin
GO Homes
GO HomesGO Homes
  • Verified

Best sales consultant so far!

published

I can't say much about the build as yet because we are not yet at that stage (I will give a review again once we get to that stage), but my review at this point is solely on our sales agent Puneet who has been absolutely impeccable. He replies to emails swiftly no matter the time and has been a dream to communicate with. He has been professional, transparent and effecient from the day we first walked in to that display home . I only hope that the rest of our journey and the rest of the team we will deal with , Will be as great as Puneet has been because he has set the bar VERY high. Thank you Puneet. GO Homes is very lucky to have you in their team!

Incentivised Review No
Build StagePre-Construction
GO Homes
GO HomesGO Homes
Hanish
Hanish
  • 2 reviews
  • 7 likes
  • Verified

Frustrating and a painful experience throughout the process, no commitment on commencement of Works.

published

No commitment on commencement of work after 6 months of signing the contract and 12 months from signing the prelim contract. No transparency, poor communication and no commitment to any work are only a few out of many other trade-offs. Also, look out for other companies they shares resources with.

Customer Service
Site Admin
GO Homes
GO HomesGO Homes
Hanish
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P Menezes
P MenezesPerth, WA
  • Verified

Outstanding service. Very impressed

published
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Pious_Alien
Pious_AlienPerth, WA
  • 2 reviews
  • Verified

Perfect choice - Quality build and reasonable pricing

published
Customer Service
Site Admin
GO Homes
GO HomesGO Homes
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Seb Constantine
Seb ConstantineSouth West, WA
  • Verified

If you're wanting to feel valued build here!!

published

I had a wonderful time building with Go Homes!! Tallal Marouff was my builder and he guided me not only professionally but also personally in my journey of building my first home. I felt like I was his highest priority and like I was the only client he had even though I knew he had many. Tallal helped me have a stress free journey and I am extremely grateful for his work and character. I would highly recommend Tallal to my friends and family! Please carefully consider GO Homes when building your dream home!

Customer Service
Site Admin
GO Homes
GO HomesGO Homes
Tara A.
Tara A.Perth, WA
  • 3 reviews
  • 10 likes
  • Verified

Horrible experience and nowhere near finished

published
Customer Service
Site Admin
GO Homes
GO HomesGO Homes
Tara A.
Tara A.
GO Homes
GO HomesGO Homes
  • Verified

Lack of professionalism and poor customer service

published

Lacks of professionalism, transparency, organisation and customer service. Delays at every turn, lacks of accurate communication and just poor performance all round. They hide any feedback that does not paint them in a good light. Take long time to response you. No progress since the first PCI when house is nearly ready for hand over.

Customer Service
Site Admin
GO Homes
GO HomesGO Homes
Ktwee
Ktwee

Hi, we have been trying to call your office couple of times today to follow up handover process and no one answers the call 65004566. I hope this can be improved.
My job number is 50312.

GO Homes
GO HomesGO Homes
Jenna Higgs
Jenna HiggsPerth, WA
  • Verified

Amazing!

published

Tallal has helped me through my journey of building my house. We are currently in the first quarter of building and it has been amazing and super helpful :) All involved have helped with every step of the way and how really understood my financial situation and have spoken with me about absolutely everything! Thanks to Tallal and the go homes team! I can’t wait to get into my new home!

Customer Service
Site Admin
GO Homes
GO HomesGO Homes

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SVN
SVN Perth, WA
  • Verified

Had enough and not even at construction stage yet..

published
Incentivised Review No
Build StagePre-Construction
GO Homes
GO HomesGO Homes
SVN
SVN
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Page 1 of 7

Questions & Answers

Andie
Andieasked

Hi , what is the time frame for a building contract to be drawn up?

17 answers
Doreen
Doreen

It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.

Andie
Andie

Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.

GO Homes
GO HomesGO Homes

Hi Andie,

Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.

If you could provide your job number we'd be happy to take a look at your specific job and provide an update.

Thank you,

The GO Homes team

Mindyourownbusiness
Mindyourownbusinessasked

At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?

And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?

3 answers
GO Homes
GO HomesGO Homes

Hi there,

Thank you for reaching out!

We pride ourselves on our build quality and commitment to deliver for our clients.

As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you?

Kind regards,

GO Homes

Mindyourownbusiness
Mindyourownbusiness

Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...

GO Homes
GO HomesGO Homes

Hi again,

As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.

If you can provide us with your job number via email, we will be able to give you an answer specific to your build.

We look forward to hearing from you.

GO Homes

Tom M
Tom Masked

I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
tk_mukkur@hotmail.com

1 answer
GO Homes
GO HomesGO Homes

Hi Tom, we have sent an email to the address provided. Thank you!

GO Homes

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