From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
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EXCELLENT! 2nd home built, Cannot FAULT. 5 STAR!
My wife and i have struggled to get finance for the last 5 years due to banks/lenders not co operating with younger families like mine. I have 4 children and to get them into our home was very difficult.
5 Years of Renting was a terrible chapter in our lives but we finally started to budget, save more money and try build another home for our family.
We contacted a sales rep from GO HOMES and he was super excited to help get us back in the market. The sales REP was not pushy, he got a land for us that within our budget and a beautiful 6 star ...quality home. We cannot fault the process, the only hassle is when building a home in the WINTER it can delay brick works etc. Thanks so much GO HOMES giving my self, wife and my children a safe place to live.
Tallal is a superstar!
Updates on the GoHomes portal are regular, all documents, plans and photos of the progress of the build were on the portal. Workmanship was excellent, the build was better than we pictured. Tallal listened to our needs and delivered exactly what we asked for. We built at the Iluma Estates in Bennett Springs. Start of construction to finish took about 7 months. No hiccups in between and we visited the site religiously almost every weekend. Very happy with the outcome of what is hopefully our forever home. Highly recommend GoHomes and Tallal to friends and family.
Not a good experience
Home Design Name is Fernleigh
Building Approval Permit Number is BP18/0915
- Helpful rep, listened to our needs and suggested perfect floorpan for us.
- Build completed within promised timeframe of 6 months.
- Site supervisor acts in time....CONS: - Terrible pre-start experience. Our consultant [name removed] was so impatient she sighed on us the whole time while we were trying to make decisions. She didn't have the patience to help us with making selections nor made suggestions on additions for our home. It felt like we were rushed to make decisions so that her job is over and done with. We just felt so pressured and uneasy the whole time! - GO homes didn't provide us any information about what to prepare and look for prior to prestart. So when we were there, the prestart lady didn't want to help us and acted like we should know everything. SO while we scramble through products trying to discuss between each other, going on google to search for product information, she sat there at her computer sighing the whole time and making us feel stupid. - Admin [name removed] is TERRIBLE. They got our name spelt wrong the whole time, which we didn't mind at first, but they asked us to check if our information on the contract was correct, which our names weren't so we informed them, and they ignored it, continue on making variations of names for us in all emails and all contracts!!!!! HORRIBLE! When we finally met at the prestart to sign the contract, [name removed] was horribly rude to us and acted like we owed her and that her job is forced upon her. - Site supervisor a. Aircon was not blowing air at all even though it was on the highest setting, but site supervisor insisted there is air! We argued about it, ended up holding up a tissue against the aircon just to prove our point. He said he'd try, but he insisted there's strong air flow, but ended up getting it fixed and the air flow now is much stronger. Overall, it was disappointing and the process was very tiring because the customer had to do their job. I honestly hope you take our feedback seriously as these takes time to typed out. I could just let it slide and let you make the same mistakes again and again. Look us up on your system, you'll know I am not even exaggerating for abit. They all happened! Building companies are so competitive nowadays, other companies have better customer support then go homes as I heard from my friends who are also building, I'll recommending everyone against going for go homes anymore.
Seamless from Start to Finish
As a first time home builder the whole process was smooth and simple. GO Homes were easy to work with and always in contact. Issues were identified and rectified as soon as they came to light and the final product speaks for itself. Would recommend to anyone looking to build.
Quality home design, professional staff member
Home Building started and end according to the plan
Staff member are friendly and professional . I love the online portal were I could track progress of my home.
Receiving ongoing updates during each stage
work done in quality manner
After final inspection things were adjusted in professional manner and on time
Final cost was equivalent to the estimated cost
Amazing from start to finish
From start to finish our experience with GoHomes has been amazing.
The communication & customer service was exceptional throughout our journey.
We are so pleased with our home, its everything we hoped for and more!
We would definitely recommend building through GoHomes :)
Special shout out to Shaye, Cassie & Andrew who were great throughout our construction progress, keeping us updated at all times :)
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Amazing first home
My first build ever and it was amazing from start to finish. There was only one small issue that we had in our ensuite due to the size of the towel rail blocking our shower door from fully opening but that was easily sorted out by our construction consultant Nicole. Construction was completed within stipulated time frame. Cost was within budget. Special shoutout to Neil and Nicole for being super helpful and always being there for us when we had queries. We did not get an inspector to inspect the house but from our inexperienced eyes it looks really good.
We love our first home!
From start to finish our experience with GoHomes was amazing! From the moment we stepped into a display home we were pretty much sold, not only from the home but also the service we received. Our home was finished on budget and within the expected time frame with little to no issues. Vicki, Cassie, Shae and Ray all kept us well informed and a part of the process. Would definitely be building with them again.
Correction: Soft Plaster
My review initially read that I had problems with my paint. Well, I have two words for you "soft plaster", which essentially means I wish it was the paint.
When the maintenance rep initially came out, he basically said it was my fault for putting anything on the wall. I asked for further testing and they came out to do a hardness test, according to the report, this test came back with a 4-5. According to industry professionals, that's not how you measure hardness. I insisted that he also does a pH test and look at that, the pH of my walls is ...11-12 (closer to 12). He tested again just to be sure that my walls are rubbish and it came back with the same result. The next step was for them to get the painting company out. When I told them about the test resuts they agreed that A. there's no point for the painting company to come out if the pH is 11-12 and B. that's not how you measure hardness! Now, I know a lot of builders and I've been doing my homework. The only way to fix this massive issue is to strip the plaster out of my entire house. Now if that isn't bad enough, first, BGC is going to take me on a ride to hope that this problem will somehow go away if they just screw me enough. Well, I am sorry to disappoint you. Its not going away - if you push me, I will push back twice as hard so why not stand up for this fatal mistake and be a company that can look in the mirror in the morning.
Every step was carefully placed!
Our build process was an absolute delight, everything was well thought out and done to the highest quality which we expected
Any little issue or questions we had were answered by days end and the staff were only happy to help.
I would highly recommend any of the staff from office to site supervisor to our salesman it was a wonderful experience especially compared to some of the builders our friends went through!
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We have a great building experience with GO Homes. Process was smooth from the beginning to the end. Especially , We had a great support from Vickie Matthews who was our sales consultant with our house plans and designs.
And everything was under the budget as we expected. We had no issues whatsoever during the building period. Site was very clean and accessible at the time. We found a few mistakes during the First Building Inspection, but GO homes managed to rectify them less than 10 days.
Overall , we have a good building experience with GO homes. We would definitely like to recommend GO homes to our friends and relatives who are looking to build in the future.
Thank you GO homes for our beautiful Home !!
Love our new home
We were living interstate during our build and my 94 year old grandad was dealing with the staff at Go Homes.They were extremely patient and very understanding of dealing with him and went over and beyond to help in anyway possible.We were very happy with the build.We did have a couple things that we needed attention but they were very attentive to fix them as soon as possible.The quality of the workmanship is very good and although we are still in negotiations regarding the paint that was used on our house we feel confident that this matter will be resolved shortly either with the builder or with the paint company.The price of Go homes seems very good and this was why we chose them in the first place.
The best decision i have ever made.
Go Home have fantastic through out beginning to end. supervisor has been so helpful with any question and confusion we had. He was always happy to meet in site and explain to us. We could not be more happier with the way our first and new home has turned out.
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GO Homes exceeded our expectations by miles and we are over the moon with how our first home turned out!
We couldn't be happier with the way our new, and first, home has turned out - all thanks to the staff at GO Homes. From the day we went into the GO Homes display home and spoke with Puneet Goel, to the very last day where we picked up our keys with Shaye Schofield, we have been stress free, happy and very, very well looked after.
We picked up our keys on Tuesday 20th August and raced down to our house to finally open the doors to our brand new house. We couldn't be happier with how everything has turned out, everything has seriously exceed o...ur expectations and we cannot fault ANYTHING, even if we were to be really picky there still isn't anything we would change at all! We would like to say a huge, special thank you to Puneet Goel, Rebecca Kerr (The Loan Co), Shaye Schofield, Nicole Moutrie, Jenna True, Eevon Tan and Kendall Richardson for making our build process such a stress free, fun and exciting experience. These guys have all been so dedicated to ensuring that we have such a great experience with our build and we couldn't be more thankful to have had such an amazing team involved in creating our beautiful new home. You have all supported us every step of the way and have always helped us out, no matter how stupid our questions have been! You have all been so friendly, understanding, accommodating, fun, helpful and easy to communicate with — you're all amazing, thank you! We are absolutely over the moon with the quality of our build, there were absolutely no issues through the whole process and can't recommend these guys enough. Everything from pricing, to inclusions, to quality of products and the build, to the attention to detail, to the execution of everything, to the guaranteed build time (which they met early) — we were absolutely blown away by the quality of it all. We are so, so happy with our new home and we are so thankful for everyone and their efforts that went into creating it for us. We would definitely, no questions asked, build with GO Homes again of we ever wanted to build another house in the future! And of course we would recommend GO Homes to any of our friends or family who are looking to build!
THE BEST DECISION WE EVER MADE!
As first home owners, we're very anxious about the process of building our first home, as we had no real idea about anything.
But from start to finish, the process for us has been an absolute breeze.
Aaron who was our New Home Consultant was such a knowledgeable, helpful all round helpful person.
From start to finish GO Homes has made the first home building process super easy and help isn’t far from reach!
Thanks for giving us the home we dreamed of!
We have been to many builder but ended up with best Go homes. It’s been out classed by the team. They were slow at the start with paperwork, I was worried will I get on time or not? But eventually they finished well just on time. Bill Singh thanks for beautiful home!!
GO Homes - A perfect partner for our First Home
We just received our keys for our first home on 12.08.2019 and we couldn't have chosen a better partner than GO Homes to build our first home. We were very anxious about the formalities and processes for buying or constructing our first home. Most of the advises we got made the construction process look very cumbersome. However, it all started changing once we met our GO Homes Sales Consultant, Mr. Bill Singh. He patiently listened to our requirements, budget and other priorities and offered us the designs and options. His assurance took us a l...ong way in deciding to construct our house. As promised by Bill and later followed by all GO Homes team members, they made the process very smooth and hassle free. We are extremely happy about the quality of the workmanship, finishing and materials supplied. GO Homes managed to finish the construction before the promised / contractual timeline and we have a very nice and cosy first home in Australia. We will be looking forward to enjoy our home once we shift there around early Sep 2019. All the staff were friendly, courteous and professional. We would like to thank all members of the GO Homes team right from Bill (Sales consultant), Loretta & Shaye (Contract Administrator), Lauren (Prestart Consultant), Deb (Construction Consultant), Rob (Construction Supervisor) and Lorella (Accounts). We will be glad to recommend GO Homes to any of our family / friends with confidence.
Are you looking for a fight?
Hi! Are you planning on building a home? Well you must be looking for a fight! If our experience with GO Homes/BGC is anything to 'GO' by, building is difficult and stressful, but eventually it is OVER and you end up with a decent house.
There were many challenges and troubles along the way and this is our story of the journey. Building is tough as all builders are in it for themselves, not you. At the end of the day GO Homes, is an ok choice is a sea of bad choices. You will have to fight along the way to ensure everything is done corr...
Go Homes, Go Go Go
Go Homes is what we decide to build after many rounds of discussion with a number builders. Neil Boyd, the salesperson accommodate what I wanted to do. A three bedroom with three bathroom was our requirement. A great experience with the team, Neil Boyed, Shaye, Nicole and Jim who manage to accommodate my busy schedule. Move in recently and are very happy with the quality of work. Our first home in Western Australia and I would not hesitate to build with GO Homes again.
First home owners
As first home owners, we're very anxious about the process of building our first home. But with the help of Neil Boyd, we've managed to get through the difficulties in building. He was very hands on and very easy to work with. Go Homes had executed well what was planned and we're very happy with the outcome of our dream home. We're very satisfied with their services and there were no hidden or added cost that's why we highly recommended them.
We built with GoHomes this year. We had some good and bad both experiences. The company is good but our supervisor didn't care about the construction process therefore we had really bad experiences with him. After the third party report the company fixed most of the issues.
A very good experience
It's hard to be confident when choosing a builder in WA, and research can yield confusing results.
We went with Go Homes because of their friendly, approachable and trustworthy salesperson Neil Boyd.
He set the scene for how the rest of our build unfolded.
Every step in the process was managed efficiently and professionally. We could log into a portal at any time to review the milestones and progress pics. Communication was timely and everyone we dealt with was helpful and friendly. Even miscommunication at the beginning was handled effectiv...ely and in our favour during the prestart meeting. When we did our first inspection of the property, there were few negligible niggles that were sorted within a week, in time for our final inspection. Jim our construction supervisor always answered questions and offered sound advice.
Fantastic house - fantastic team!
I couldn't be happier with the outcome of my house! From the get go with Neil Boyd who helped me design the perfect house, it was an easy, stress free process and throughout the whole build I had nothing but support - I couldn't be happier with the outcome! The team who helped with prestart made the endless number of choices seem easy and helped me with the final touches to my house. The time it took to build was spot on and my building supervisor was helpful and always made time to meet if I had any questions. Couldn't recommend Go Homes and Neil more! Thanks guys!!
Thank you for our dream home!
Fantastic experience from start to finish!
We have had an amazing team from the initial consultations to pre start and right through the construction period, everything has been processed with very high levels of professionalism and efficiency.
We received our keys to our dream home last week which was 2 weeks earlier than we had expected.
Thank you to Angie, Vickie, Shaye, Bethany, Nicole & Jim. A fantastic team and highly recommended!
Our home build the way we dream, our supervisor Rob very intelligence always helpful and communicate effectively, little bit complication on final stage that both parties notice but it solved easily, workman ship was great such as tiling, flooring and everything we must say we choose the right builder no dozy or hidden cost it was under our estimate cost more over we never have to think that we are building our home. Thanks to all the traders who involve and the staff who works during their christmas break as well. Home handed before given time.
Thanks to puneet , rob , deborah , shay and go home team for gifting our dream home.
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