From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
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Good Experience with GO Homes
Home design Glendale
I recommend building with go homes . From the starting of planning right up to the final completion of the house we were well looked after.The process was smooth and guided properly by Bill Singh(sales representive ) and Nicole (construction Manager ).thanx for all Go Homes Team.
Incredible experience from start to finish
Home design: Glendale
From beguining to end Go Homes has been upfront and accommodating.
Me and my partner started the whole building process with the sales consultant Niel Boyd who showed his experience by understanding our vision and encouraging us to make changes to our plan.
There were no pushy sales pitches, but many suggestions on cost saving changes to improve our home.
The online portal was very good at keeping us informed of the sages of the build and allowed us to make our prestart selections in our own time.
Our site manager Ma...
GO Homes, Excellent Choice
Home Design: Velocity – Ultimate
My wife & I are in our sixties & were living in Brisbane during the whole build which would normally be pretty daunting for some.
If we had listened to all the horror stories about building we would never have experienced the truly amazing & well coordinated company GO Homes is.
With a sales background I place great importance on communication & accuracy of information & this was delivered in spades when dealing with all departments of GO Homes. From Neil Boyd & Loretta in the sales department, Shaye in Admi...n, Courtney who handled our pre start, Deborah in Construction (who untiringly answered my many questions) & Gary our site supervisor. All were excellent in returning phone calls & emails extremely quickly & in some instances instantaneously. Absolutely second to none! Build quality is excellent & although a few minor things were picked up during final inspection these were attended to quickly & to our satisfaction. Gary our site supervisor actually pointed out some of these to us during our inspection so he was already on to the issues & had plans in place for rectification. These were only minor in any case.
Great Experience Building our New Home
From start to finish we were looked after with our new home build. Regular feedback and information was awesome. From Vicki, with the initial sales contact, through accounts and pre-start and until the end with our site supervisor, everyone was so accommodating. Our site supervisor Mark was very switched on and i can't thank him enough for his information and assistance along the way. My wife and i are very happy with the overall build and everything flowed on according to plan. I have built several times before with different companies and this was by far the best build with the least stress.
Go homes excellent builder to choose for your first homes
Really happy what they have delivered at the end. Highly recommended
We are very happy with go homes. They have built the house as they promised. I was unhappy with them at the beginning of the building process. May be because of I was building first time and was not sure what to select. They have delivered the best and they have completed it on time. Definitely i recommend to my friends to select go homes. Jim my construction supervisor and sales person puneet Goel , they both were really helpful. Quality of all the supplied items is fantastic. Thanks a lot go homes team for my beautiful house.
We started our building journey with Go Homes in September and have just picked up the keys up today. We would like to congratulate the whole team at Go Homes for their outstanding service from the first meeting to today. Everything was on time and of great quality. On advice we did hire an independent building inspector who was satisfied at all 3 stages. The final inspection raised just a few very minor faults (mainly paint touch up), which was rectified within a week. We financed our new home through Tom at The Loan Co, couldn't be happi...er there either, such a professional attitude and very quick to answer any questions we had. The quality of the build is high, the price was fair, and kept to the estimate given to us, no last minute surprise bills! Overall we are extremely happy with the building experience we've had with Go Homes. If this house wasn't designed to be our forever home we would definitely build with them again. Big thanks to Grant Bear, Matt Gorham, Cassie Quartermaine, Bethany Palmer, Shaye Schofield. Tom Mayoss and the rest of the team at Go Homes and The Loan Company!!
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Excellent Experience for First Time Buyer!!!!
Our experience is such a great journey! Our house was built to perfection in no time. From the start until the end, I can’t say nothing but the best to all the staff of Go Homes and BGC. Clive Lorton is such a wonderful guy to work with, very knowledgable, professional and his work ethic is incredible!!! Come across the rest of the team, Lorella Silvio, Cassie Quartermaine, Shaye Schofield, Kim Russell and Katherine Chapell are amongst the people who truly made our experience remarkable!!! You can’t fault every single one of them, they are the...best and are willing to go beyond their duties to make the job done. Words are not enough to thank these wonderful people and I wish them more success and hope they continue to deliver high quality homes for families like us. From the bottom of our heart, thank you so much and more powers to Go Homes and BGC!!!!!
We Absolutely love our new home
We have been to other builders before seeing Go Homes, then one of our friend recommended Bill Singh, just to have a chat before we make any decision, we were really glad that we did peoceed with go homes, from Sales rep to final construction, everything went great and we received what we wanted and what we were shown. Keep up the good work guys
Go Homes for President
To be honest, we had never heard of Go Homes! We had a recommendation to give Neil Boyd a call once we had decided on the lot we wanted to build our "last stop" home. Well this man was amazing, he listened to our needs & came up with a home design that suited us.
When the build finally got started, which seemed to take ages but apparently the "norm", it went very quickly & was completed with in the 6 months. We were notified all the time by Deborah & the portal. Our experience at the prestart was great & we were finished in record time with onl...
2nd Home Owner Build - Satisfied - 5 Star
Start of the process was fantastic as Bill Singh, the sales consultant was very helpful and professional. He assisted us with ideas and ways to save on the build but maximising all the things we wanted and allowing us to build our dream home that met our budget. The overall build started off okay but had very little information on progress. Andrew Drummond-Hay took over the project as the site manager and everything went uphill. Great site manager, very communicative and constantly giving updates on progress. very helpful and constantly offerin...g his professional advice. Overall quality exceeded my expectation with little to no defects found by an independent building inspector whom we hired. Would definitely recommend Go Homes to my own family and friends.
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Overall good but the painter let them down
Overall the build went well and the quality of most trades was excellent , however the painting quality of the home was nothing short of appalling . It required 5 attempts to rectify to what is still probably only 90% and we will need to touch up ourselves. I must admit we were a bit shocked when we queried the quality to be told - “if it looks ok from 1:5 to 2 metres it meets Australian Standards - that may be the case but I would have thought a company such as BGC would strive for better. It delayed us getting our keys which took the shine ...off our new home.and left a sour taste. The workmanship was shoddy and I feel that if you use labour of this standard you risk your reputation with clients, who after all are the ones who will share their experience with family and friends . Despite this disappointment I would give a big shout out to Deb Webster who was a fantastic coordinator and nothing was too much trouble for her , together with all of the other admin staff we dealt with who made this aspect of the build smooth and seamless. Having said all of this we have ended up with a lovely home with an overall 90% quality score and would still build with BGC again but certainly ask to look at the painters work before proceeding
The best experience!
I received my keys yesterday and finished the process with GO Homes and BGC and I could not be more happier with everything- I am a first home buyer and I cannot fault the experience and service I have received! My sales consultant, Aaron Smith, designed a plan that could not be more perfect for me and my lifestyle, whilst also accommodating for my budget and land size- I highly recommend him. The inclusions I received are amazing from flooring and window coverings, essastone benchtops, and SMEG appliances. There were so many options for tile s...uppliers- I went with European Ceramics and the standard builders tile range was so extensive- I am in love with my tiles! The pre start experience was again wonderful with the help of Kate Chappell- she was so knowledgeable and patient throughout the entire process. I also received a $1200 prestart voucher which came in very handy. My Contracts Administrator, Shaye Schofield has been absolutely lovely to deal with, Ray Bosito was my Building Supervisor and Nicole Moutrie my construction consultant and again I could not rave more. Ray has been on the ball with everything uploading pictures to my portal and explaining the whole building process to me. I always received a prompt response from Nicole and she always went above an beyond. As with any building experience, not everything goes smoothly but with the assistance of the above mentioned people the small mishaps along the way were rectified promptly and I can honestly say I could not be more happy with the end result. There also were no extra or hidden costs as you often hear from building experiences. I really cannot believe what I have as my first home- I'm still pinching myself! I really want to thank Aaron, Kate, Shaye, Ray and Nicole and the rest of BGC and GO Homes for all their hard work and the beautiful home they have given me.
What a Quality Build by Go Homes
It’s our first build and you hear horror stories about building but our whole process has been unbelievably Great. The whole Go Homes team have been professional and friendly. We would really like to thank our sales consultant ‘BILL SINGH ‘who made our building process smooth and hassle free. Bill was fantastic, he went out of his way to accommodate any change request and helpful suggestions during quote and design process.
The quality of the finished product is outstanding. We would highly recommend GO HOMES and BILL SINGH if any one wants to build.
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Overall good first build experience
I started this whole process having an absolutely horrible experience with 2 other builders, it wasn’t until I entered a Go Homes display that I felt like I was being listened to and taken care of effectively.
The salesman at the time Sawleigh du Toit really picked up the pieces and gave me faith that they would follow through and do an excellent job, I can’t really speak highly enough about him, in my opinion he done a fantastic job putting in 120% all the time!!!
During the early stages I found everyone I spoke to, to be efficient, friend...ly and extremely helpful. Pre start was great! although there was one major oversight in regards to a window being 100mm too far to one side, which was missed in planning stage. It was communicated at the time and I was assured it would be ok but later when inspecting property and then further communicating with Roy the building supervisor it was still incorrect in my opinion, I was left feeling like there was nothing that could be done about it and I was inconveniencing him by bringing it up, it was disappointing to later find out that after speaking to Brikies that the issue could have in fact been addressed. Nicole was more than helpful and very informative every time we spoke throughout build, I do feel like the lines of communication between her and the building supervisor were not always accurate tho. I encounted a situation where one window was installed back to front. I informed Nicole immediately and she got on it right away .... later Roy had informed her that it was a “ temporary frame”. After speaking to the brikie fixing the issue on the day he informed me it wasnt temporary and that a new guy on the job had installed incorrectly.
First Home Owners Dream!
We used WA Housing Centre - BGC to build our first home as a young family. The communication was fantastic throughout the build process. We were very impressed with the time frame and quality of the build, finding that each step pf the build process ran to schedule. We were very impressed with the entire construction experience and would absolutely recommend WA Housing Centre - BGC to anyone looking into building their first home.
Perfect and Would Recommend to Anyone!
Being young this was a fairly daunting experience, but from the start, the whole process has been extremely well communicated and well managed... Started at the show homes with Tallal and after going through the whole process he was accurate in what he told me, and what was estimated and nothing came as a surprise. Tallal prepared me for everything that was to come in the build..
From the Sales and contracts team, they were all friendly and communicated perfectly. The online portal was one of the best things to help keep my management of the ...process easy, but everything was quickly updated and not missed. Nicole from the team always kept me updated on the process and was always there for any questions and anything I needed. Quick and professional approach by her and the whole team. All the prestart consultants were professional, and accurate. They had a wealth of knowledge and could answer any question and work with any ideas I had. The prestart day was one of the most enjoyable days apart from handover of the whole experience! Ray the build supervisor was brilliant and as the same with everyone, was professional and there to help out in the build and the practical completion inspections.
The best impulsive decision ever!
Building with Go Homes was the best impulsive decision we ever had. It seemed impossible for us to build because we didn’t have enough savings back in 2017. It was an answered prayer when one of my colleagues referred Neil Boyd to us. Neil gave us the most realistic advise based on our financial capabilities and location preferences. His team made the stressful experience lighter by being approachable and contactable. Our broker Simon who patiently answered all our queries regarding payment issues. Lovely Courtney who gave good suggestion...s during our prestart meeting to make our house look better. Jim, our construction supervisor, who made us self-conscious with his height (peace mate haha) but was so willing to make our house spotless as much as he could. There are still heaps of nice people who helped us out but unfortunately didn’t meet them personally. A big THANK YOU to your team :) Overall, we are satisfied with the house, didn’t feel the heatwave these past few days even without the aircon on. We are so inlove with the wide facade and the backyard, didn’t expect that it would be that spacious. There are few small things need repairing but we’re still in 6 months defect liability stage so looking forward for these to be fixed soon. Thank you once again Go Homes. Keep up the good work!
GO Homes - Glamour
Overall our experience with Go Homes has been quite pleasant, all issues and concerns raised have been attended to or acknowledge and processed as soon as received. Being a first home buyer we were quite cautious about our build and wanted the best care possible, Go Homes have delivered us a beautiful home with all the bells and whistles. Now hand over has been completed we look forward to settling into our new home.
Good Work -keep it up
From beginning to the end whole process was managed very well. 8 out of 10. My sales rep. Puneet Goel help me a lot in the starting phase of Plan. He understand our requirements very clearly and provide us a very good floor plan.
For workman ship and build quality. 8 out of 10.
There were some issues during the pre, post and during construction but all the issues are handled very well. Thanks to construction consultant Cassie Quartermaine and Construction supervisor Ramon.
Our estimated cost was spot on with the final cost.
In the end i would like to thankyou all the Go home team to make my construction experience very joyful and easy.
Our dream home was a dream experience
We have had the best experience building with GO Homes. After reading many General building horror stories we were quite anxious about building but the team from GO Homes put us at ease every step of the way. We had only minor hiccups during the build which were resolved immediately and our home was built within 6 months just in time for Christmas!! Couldn’t fault a single person we dealt with, they were all wonderful and we are stoked with our home!!
Communication is the key!
We’re first time buyers in Australia so were nervous about choosing the right builder. We were lucky enough to find Aaron Smith who designed our beautiful home. I think the most important thing is to visit the build as much as possible and point out things you’re not happy with as you go. We had a few minor issues but Deborah Webster dealt with everything immediately by passing our comments on to our site supervisor. The customer service was excellent and I hope that if we have any issues in the future this will still be the case. We wouldn’t have any issue about using Go Homes again.
A great all round company
I was very nervous about selecting a building company to go with and looking back on it now I made a great decision with selecting Go Homes to build with. The team guided me the whole way through and been young and not knowing much about the building industry, they were always a phone call or
Email away to help me out. The building time was almost bang on point when it came to what was promised in the timeline.
The workmanship of my home is close to faultless and a very sturdy home.
Of course there was a few bumps along the way but tha...t’s expected through any property but the way these were handled and how quickly it was sorted was very good. The overall estimate price that I was quoted from Neil when I first met with him was almost bang on the money when it came to final Hanover and the excellent value for money for what Go homes has given me. Overall I’d use go homes again due to there professional and easy accessible team and the finished result.
Highly recommend Neil Boyd at GO!
From start to finish I can’t complain, from the very start going to see Neil to design the build, he couldn’t of given be a better deal and customer service. Neil was very helpful and gave me everything I asked for in the design also added a few extras in for me which I couldn’t be more thankful for! He even recommended me a broker which was great aswell! Building with go homes was a easy and fun experience.
Everything was on time and had no problems with the final result couldn’t be happier and no hidden costs!!
would highly recommend seeing neil if your a first home buyer like myself Or even if you have built before! He knows a lot and has great tips and will give you a good deal
Don't Go Custom with Go Homes - Poor Customer Experience
We don't want to be that couple that detour people from building with GO Homes. There are many people with positive reviews and not many negative reviews. This is more constructive criticism and feedback for the company and the two of whom handled our account, the Construction Consultant and Building Supervisor. Results may vary of whom you have handling your build process.
How well managed was your build?
2 out of 5 - The pre start process was an exciting time for us as first home buyers/builders. We knew we weren't going with a premium ...
Construction from go to wo was very professional
Right from the start the go homes team where very professional, construction was a breeze and the final product was better than good it was outstanding.
Each face of the build was handled extremely well with good knowledge of the process by all
I would have no reservation in recommending Go homes to family and friends or indeed anyone
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