From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2019 - $250 and $500 Westfield gift cards.
Reviewer Photos & Videos
2nd Home Owner Build - Satisfied - 5 Star
Start of the process was fantastic as Bill Singh, the sales consultant was very helpful and professional. He assisted us with ideas and ways to save on the build but maximising all the things we wanted and allowing us to build our dream home that met our budget. The overall build started off okay but had very little information on progress. Andrew Drummond-Hay took over the project as the site manager and everything went uphill. Great site manager, very communicative and constantly giving updates on progress. very helpful and constantly offerin...g his professional advice. Overall quality exceeded my expectation with little to no defects found by an independent building inspector whom we hired. Would definitely recommend Go Homes to my own family and friends.
The best experience!
I received my keys yesterday and finished the process with GO Homes and BGC and I could not be more happier with everything- I am a first home buyer and I cannot fault the experience and service I have received! My sales consultant, Aaron Smith, designed a plan that could not be more perfect for me and my lifestyle, whilst also accommodating for my budget and land size- I highly recommend him. The inclusions I received are amazing from flooring and window coverings, essastone benchtops, and SMEG appliances. There were so many options for tile s...uppliers- I went with European Ceramics and the standard builders tile range was so extensive- I am in love with my tiles! The pre start experience was again wonderful with the help of Kate Chappell- she was so knowledgeable and patient throughout the entire process. I also received a $1200 prestart voucher which came in very handy. My Contracts Administrator, Shaye Schofield has been absolutely lovely to deal with, Ray Bosito was my Building Supervisor and Nicole Moutrie my construction consultant and again I could not rave more. Ray has been on the ball with everything uploading pictures to my portal and explaining the whole building process to me. I always received a prompt response from Nicole and she always went above an beyond. As with any building experience, not everything goes smoothly but with the assistance of the above mentioned people the small mishaps along the way were rectified promptly and I can honestly say I could not be more happy with the end result. There also were no extra or hidden costs as you often hear from building experiences. I really cannot believe what I have as my first home- I'm still pinching myself! I really want to thank Aaron, Kate, Shaye, Ray and Nicole and the rest of BGC and GO Homes for all their hard work and the beautiful home they have given me.
What a Quality Build by Go Homes
It’s our first build and you hear horror stories about building but our whole process has been unbelievably Great. The whole Go Homes team have been professional and friendly. We would really like to thank our sales consultant ‘BILL SINGH ‘who made our building process smooth and hassle free. Bill was fantastic, he went out of his way to accommodate any change request and helpful suggestions during quote and design process.
The quality of the finished product is outstanding. We would highly recommend GO HOMES and BILL SINGH if any one wants to build.
First Home Owners Dream!
We used WA Housing Centre - BGC to build our first home as a young family. The communication was fantastic throughout the build process. We were very impressed with the time frame and quality of the build, finding that each step pf the build process ran to schedule. We were very impressed with the entire construction experience and would absolutely recommend WA Housing Centre - BGC to anyone looking into building their first home.
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Perfect and Would Recommend to Anyone!
Being young this was a fairly daunting experience, but from the start, the whole process has been extremely well communicated and well managed... Started at the show homes with Tallal and after going through the whole process he was accurate in what he told me, and what was estimated and nothing came as a surprise. Tallal prepared me for everything that was to come in the build..
From the Sales and contracts team, they were all friendly and communicated perfectly. The online portal was one of the best things to help keep my management of the ...process easy, but everything was quickly updated and not missed. Nicole from the team always kept me updated on the process and was always there for any questions and anything I needed. Quick and professional approach by her and the whole team. All the prestart consultants were professional, and accurate. They had a wealth of knowledge and could answer any question and work with any ideas I had. The prestart day was one of the most enjoyable days apart from handover of the whole experience! Ray the build supervisor was brilliant and as the same with everyone, was professional and there to help out in the build and the practical completion inspections.
The best impulsive decision ever!
Building with Go Homes was the best impulsive decision we ever had. It seemed impossible for us to build because we didn’t have enough savings back in 2017. It was an answered prayer when one of my colleagues referred Neil Boyd to us. Neil gave us the most realistic advise based on our financial capabilities and location preferences. His team made the stressful experience lighter by being approachable and contactable. Our broker Simon who patiently answered all our queries regarding payment issues. Lovely Courtney who gave good suggestion...s during our prestart meeting to make our house look better. Jim, our construction supervisor, who made us self-conscious with his height (peace mate haha) but was so willing to make our house spotless as much as he could. There are still heaps of nice people who helped us out but unfortunately didn’t meet them personally. A big THANK YOU to your team :) Overall, we are satisfied with the house, didn’t feel the heatwave these past few days even without the aircon on. We are so inlove with the wide facade and the backyard, didn’t expect that it would be that spacious. There are few small things need repairing but we’re still in 6 months defect liability stage so looking forward for these to be fixed soon. Thank you once again Go Homes. Keep up the good work!
Our dream home was a dream experience
We have had the best experience building with GO Homes. After reading many General building horror stories we were quite anxious about building but the team from GO Homes put us at ease every step of the way. We had only minor hiccups during the build which were resolved immediately and our home was built within 6 months just in time for Christmas!! Couldn’t fault a single person we dealt with, they were all wonderful and we are stoked with our home!!
Highly recommend Neil Boyd at GO!
From start to finish I can’t complain, from the very start going to see Neil to design the build, he couldn’t of given be a better deal and customer service. Neil was very helpful and gave me everything I asked for in the design also added a few extras in for me which I couldn’t be more thankful for! He even recommended me a broker which was great aswell! Building with go homes was a easy and fun experience.
Everything was on time and had no problems with the final result couldn’t be happier and no hidden costs!!
would highly recommend seeing neil if your a first home buyer like myself Or even if you have built before! He knows a lot and has great tips and will give you a good deal
Don't Go Custom with Go Homes - Poor Customer Experience
We don't want to be that couple that detour people from building with GO Homes. There are many people with positive reviews and not many negative reviews. This is more constructive criticism and feedback for the company and the two of whom handled our account, the Construction Consultant and Building Supervisor. Results may vary of whom you have handling your build process.
How well managed was your build?
2 out of 5 - The pre start process was an exciting time for us as first home buyers/builders. We knew we weren't going with a premium ...
Construction from go to wo was very professional
Right from the start the go homes team where very professional, construction was a breeze and the final product was better than good it was outstanding.
Each face of the build was handled extremely well with good knowledge of the process by all
I would have no reservation in recommending Go homes to family and friends or indeed anyone
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Wonderful experience with Gohomes
We decided on Gohomes because of the good value for money and all the inclusions that were offered .
We had wonderful guidance off Clive when designing our home and he took time and listened to all our needs it’s made it a lot easier than we thought .
At Prestart we were looked after well and Lauren had great ideas which helped us so much as you can become overwhelmed by all the choices, nothing was too much trouble .
Communication with the supervisor Kendall ,Kirsty and Nicole in the main office was so good they were all easily accessed and...
Great experience. Recommended.
We were happy with our interactions with Go Homes. From the start our salesman Clive was very helpful, the admin staff were friendly and always promptly answered our questions. Any issues or concerns we had were addressed and resolved. The amount of inclusions were excellent and they were happy to upgrade our windows and brick choice. We were kept well informed at every stage and are very happy in our new home. I highly recommend Go Homes as they guided us fantastically through every step of the process.
Highly recommend Go Homes!
Fantastic quality work and no issues during the construction process.
Only delay was the time frame between titles being issued and the slab down, which was out of the builders control.
Build time frames were great. Supervisor was really informative and the Contract Administrator was always very prompt and helpful. Would highly recommend Go Homes. I'm very happy, thank you!
Couldn't fault anything from start to finish.
We were very happy throughout the process of our build right from the start with our sales meeting with Neil Boyd who we highly recommend. He was honest and upfront with us from the start. The build process was extremely smooth with no major issues and ahead of schedule. We had a building inspector come to the final inspection and he was even impressed with the quality of work and only picked up on a few minor defects which were rectified straight away. Lastly our supervisor Mark (not sure of last name) has been fantastic throughout. If we ever...had any questions or issues he would be on the phone straight away. We collected the keys today and we can't wait to begin our new life there. Thank you again Go Homes we would certainly recommend you to all of our friends and family! Hayley & James
same as expected
we are happy to build with go homes . From day 1 sales consultation with Mr puneet Goyal building supervisor Andrew and all staff who we deal with was well experienced . The house build on time . Workmanship and product quality of build just perfect .We havn't had any issue during construction .Everything was well managed . thank you
The whole process with Go Homes has been smooth sailing from start to finish with no setbacks.
After my first PCI I was extremely happy with the quality of workmanship and the property layout which considering it's small size on a 226m block, felt very spacious and roomy.
The online portal you are provided with through Go Homes is a great way of keeping up to date with the progress of your home especially if you live far away and want to see what stage they are up too with the build.
The cost of the house kept within in my budget but just ...
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Shout out to Neil Boyd, its been almost a year since we sat down and discussed our plan and made some revisions at no extra cost and even went for an extra mile giving us a discount.
Couldn't be happier with the outcome of the house, thanks to Tayla for the suggestions with matching the color of the exterior. Worksmanship and build quality very satisfied, with all the inclusions and fittings top brands were used.
Andrew, our site supervisor has done an excellent job. Reffered us to the right tradies to do some extra job.
Cassie, our ...construction consultant who was very patient with all our requests and arranged everything for us, making things stress free. And most specially to all tradies who have done a great job from site works until handover, well done guys! And to all gohomes staff you were all legends, superb customer service!
Great building experience
The building process was very quick and smooth resulting in a quality end product.
all the staff at go homes were very friendly and helpful.
Go Homes were very well organised, provided dates for every stage, and were always ahead of schedule.
the online portal made it very easy to keep track of the building progress, see up to date photos of the building, and access all the building documents, contracts, drawings etc. the online portal provided the ability to download any documents as needed and to keep for future reference.
Overall we are very happy with our new home.
First Home Owner - Best Experience!!
The entire build process from start to finish was remarkable! I built with GoHomes and BGC and am very thankful I did. The team at BGC are professional, friendly, efficient and just overall outstanding. Deborah and her team kept me informed, responded promptly to queries, followed up actions in a timely manner and explained things in a way that I would clearly understand. During construction Mark the Site Supervisor was also great, hardworking, polite, patient and very knowledgeable.
I have now been in the house for a month and absolutely love...
Impressed with finished product
We are so happy with the finished product and workmanship. Once the slab went down, we were surprised how quickly everything else progressed!! We really didn’t expect to be in our house so soon, but we’re really excited now we’re in. From start to finish we were always kept informed with the progress of the build, and Deb(our consultant) was great. I can highly recommend GO Homes for a company to consider building with, we’ve had absolutely no issues with this company and are really happy with the results.
Sensation quality - Very Happy!
This was our first home and we had literally busted our butts to make it happen.
From the beginning the customer service and efficiency from our Rep, Site Manager and Contracts Manager at Go Homes has been so wonderful. We found our contacts to be very responsive and approachable.
We checked up on the build process every weekend as being first home owners we were very excited about the experience and wanted to keep a watchful eye over our dream in construction.
Each stage of the build was of good quality and everything was completed correct...
Couldn't be happier with our experience
Our build from we first started planning to the handover was around 9-10 months, which I think is very reasonable. Everything went smoothly, we organised the finance ourselves and opted not to have a broker and we didn't feel as though that made a difference, staff were all more than happy to thoroughly explain everything in detail. There was no hidden surprises and we were encouraged to add a lot of the extra's we wanted at the start so we weren't hit with a big bill at pre-start. When we first walked in I knew what I wanted in my head and aft...er I explained to the salesman he personally customised a design to suit our needs and the result was perfect! From start to finish we were kept fully in the loop and the staff always replied promptly. I cannot thank GO homes enough for making our first building experience easy, smooth and exciting!! Nothing was ever too much to ask, and the inclusions we got with our package make our house stand out as the best house on the street! We moved in last night, the standard workmanship is unreal. Safe to say we are very happy customers!
Easy First Time Building With Go Homes
We had no dramas throughout the building process start to finish with Go Homes. Was our first build and it was stress free, every staff member was helpful and efficient at there jobs. Had a minor issue with some silicon once we had moved in and within a week it was rectified. Very Happy. Building supervisor Kendall and our construction consultant Kirsty Connor were both spot on . Wouldn't hesitate to use Go Homes if and when we decide to build again. Big thanks for all your efforts in making our dreams of our first family home come true.
Lee, Lucie and Ava Reynolds.
Bad experience for first time builder and home owner
We had issues with the salesman who after taking our deposit did not want to speak to us to finish our design.
Our house had to be customised as our block is a unique shape. We were told “you can adjust things in pre start” we found out that was not the case.
We were given selections and then told no you can’t have that which we were extremely disappointed with.
Once the build started there were things contractors had “forgot” to build in so we compromised space for their mistakes. Wrong tiles were ordered - lucky I was able to confirm what ...
Love my new home
Building with GO Homes was a great experience. From the very beginning with Stefan creating a design that met my needs right through til handover, the staff dealt with any questions/queries in a professional and timely mannner. All the staff, in particular; Loretta, Deborah W, Deborah H & Sean have been wonderful to deal with.
The quality of workmanship is excellent and the time frame from slab down to handover was on schedule.
I would recommend building with GO Homes as they build beautiful homes to a high standard for excellent value.
Thank you GO Homes for giving me a beautiful home.
Questions & Answers
Hi , what is the time frame for a building contract to be drawn up?
It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.
Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.
Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.
If you could provide your job number we'd be happy to take a look at your specific job and provide an update.
The GO Homes team
At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?
And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?
Thank you for reaching out!
We pride ourselves on our build quality and commitment to deliver for our clients.
As your question appears to relate to a specific job file, are you able to please contact us at firstname.lastname@example.org with your job number so we can look into this matter for you?
Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...
As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.
If you can provide us with your job number via email, we will be able to give you an answer specific to your build.
We look forward to hearing from you.
I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
Hi Tom, we have sent an email to the address provided. Thank you!
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